Dorset Care Conference Mental Health Issues in the Health and Care - - PowerPoint PPT Presentation

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Jul 04, 2023 134 likes •323 views

Dorset Care Conference Mental Health Issues in the Health and Care Workplace Stressful Working Environments Care staff are working in challenging and stressful working environments. Recognition that the responsibilities of the role have grown.

SLIDE 1

Dorset Care Conference

SLIDE 2

Mental Health Issues in the Health and Care Workplace

SLIDE 3

Stressful Working Environments

Care staff are working in challenging and stressful working environments.

SLIDE 4

Recognition that the responsibilities of the role have grown.

SLIDE 5

Gimmicks

SLIDE 6

Examples of RLB Initiatives adopted to date

Stress
Sleep
Nutrition
Posture & Ergonomics
Financial Advice

SLIDE 7

What are the causes of stress for Health and Social Care?

CQC Inspections & Enforcement
Coroner’s Inquests
Court of Protection proceedings
Safeguarding investigations
Dealing with complaints and family members
Dealing with CHC assessors
Relationships with other colleagues

SLIDE 8

CQC Inspections

Provider Return  Prepare
Factual Accuracy
Ratings Reviews

Enforcement

Notice of Proposal
S.31
Prosecution

SLIDE 9

Inquests Limited remit: who was the deceased, when, where and how he died Prevention of future deaths Media or regulator attention Prepare Statements carefully

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Court of Protection

Challenges to Dols: but keep abreast of care plan proposed
Restricting unreasonable family members
End of life cases

SLIDE 11

Safeguarding

Often poor processes
Don’t be afraid to ask so you understand the issue
Preparation
Respond to draft Minutes

SLIDE 12

Complaints

Goes with the territory
Guilt?
Careful response – can go to Ombudsman
Can be litigation

SLIDE 13

CHC Assessments

Cost is clearly a major issue
Family will expect you to assist
Ensure good records
Manage the process

SLIDE 14

Internal Relationships

Whistleblowing Line
“Favouritism” a key issue
Staffing levels another
Clear communication and leadership

SLIDE 15

Good Governance

CQC Requirement
Audit is a key safeguard
Well lead inspections focus on it

SLIDE 16

Practice Leadership (PL)

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Cultures

Supporting guidance for CQC inspectors and Mental Health Act reviewers places renewed emphasis on the relationships between staff and people who are supported, between colleagues and between managers and staff.

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