Digital Transformation & The Anywhere Clinical Desktop DIGITAL - - PowerPoint PPT Presentation

Digital Transformation & The Anywhere Clinical Desktop

DIGITAL CHANGE IS COMING

eHealth records coming to emergency departments in NSW

BETTER INFORMED = BETTER OUTCOMES

AGENDA

• Welcome and introductions
• Perspectives from the Health Sector
• Pain points and challenges
• Developing the business case for change
• How to get there
• A Day in the Life… What does “Good” look like?
• What next?
• Q&A

6

JOINING US TODAY…

• Andrew Fox – Director End User Computing and Mobility for

ANZ, VMware

• David Lennon – Managing Partner Business Aspect
• Janet Brimson – Partner Data & Analytics, Business Aspect
• Nathan Wittke - Manager, Strategic Partners, End User

Computing, VMware

PERSPECTIVES ON THE HEALTH SECTOR

• BA and VMware real life stories

From our experiences in the industry

WHY ARE WE HERE

• Extend on these perspectives
• Identify the areas of real pain in Health business and ICT
• Discuss the areas of highest priority
• Discuss a solution that meets many needs

9

PAIN CHAIN (tech inhibitors)

Inaccurate Information Limited Resources Limited Mobile Options System Access System Speed

Already time poor individuals…

CHALLENGES YOU SEE EVERY DAY

• Fragmented poorly coordinated care
• Clinicians & Care teams over worked
• Need for Robust access to information
• Need for agile access to that information
• Limited resources
• f healthcare IT
• perating budget is

spent on infrastructure

81%

THE VALUE OF DIGITAL CHANGE…

12

IMPROVED DIAGNOSTICS CLINICAL WORKFLOW SECURELY SHARE INFORMATION PATIENT OUTCOMES SYSTEM ACCESS ENABLING TECHNOLOGIES

BETTER CLINICAL, PATIENT & BUSINESS OUTCOMES

13

What are your priority areas of pain with Health ICT? Lets have a discussion….

14

THE ANYWHERE CLINICAL DESKTOP

Imagine a desktop that moves with you:

• Logged in and working as soon as you are in the room
• Sharing results with patients on their own device without

craning over your shoulder

• User access & security, desktops & mobile devices all

coming together in one seamless eco-system The Reality is Here:

• The Digital Clinical Workspace that moves with care

providers throughout their day

SO WHAT IS THE BUSINESS CASE

• Find clinical efficiencies
• Improve speed to treat
• Provide better patient service
• Increase systems usability
• Reduce infrastructure costs
• Improve identity management
• Streamline security
• Minimise infrastructure complexity

Domains (eg. Emergency) Roles (eg. Clinicians) Mobility (eg. Smart watches & smart phones managing Clinical scheduling)

Infrastructure Management Security

Domains (eg. general wards) Domains (eg. people s bedside and homes Domains (eg. different hospitals & specialist services) Roles (eg. Admintrators) Roles (eg. Patients & Carers) Roles (eg. Community Health Workers, Emergency Workers) Mobility (eg. Moving from Desktop to mobile

• nline forms on

admission) Mobility (eg. iPads & tablets

• n the wards and

for home support) Mobility (eg. Patient records updated anywhere, anytime on any device)

Virtual Devices Access to the right information & systems at the right time Anywhere, anytime on any device

• supplied or BYOD

OUTCOMES

CARE TEAMS

• More time caring for

patients

• Quicker access to

clinical information

• Just in time access

to information & relevant systems

PATIENT

• Better service
• Better

understanding of care & medications

• Connected to the

information experience

BUSINESS

• Effective resource

use

• Simplify systems

complexity

• Greater risk &

security management

• Revenue savings

So where do things go wrong in Healthcare ICT projects? Lets have a discussion….

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ROADMAP

Gate the Project Plan and Prep Execute Adoption and Change

Aim for seamlessness - reduce friction costs Keep the sponsor informed – risks, change, process

Look for process & systems standardisation

“GATE” YOUR PROJECT

• 1. Sponsorship – must have interest
• 2. Money – sponsor must have budget
• 3. User Readiness – users must be ready

for change

• 4. IT Resources – resources need to be

available, be made available or be procured

Kumar Chatani, Executive Vice President and Chief Information Officer, Mount Sinai Health System, New York

PLAN AND PREPARATION

• 1. Audiences: Who are you enabling?
• 2. What devices do they like to use in these places?
• 3. Environment: Where are you enabling them?
• 4. Process & Context: What they need to do when they get there?
• 5. What systems do they access now/what’s missing - any pain

points?

• 6. Security requirements per staff, patient and carer roles

PROJECT EXECUTION

• 1. Coordinated delivery and rollout
• 2. Device alignment to context
• 3. Centralised deployment
• 4. Training and handover for support staff

ADOPTION & CHANGE: BENEFITS REALISATION

• 1. The software they use is not changing
• 2. Communicating the benefits of change
• 3. Providing strong support on rollout and hypercare
• 4. Measuring the difference

OUTCOME: SIMPLE, SECURE & TAILORED TO CLINICIAN AND PATIENT OUTCOMES

• Improving health care outcomes
• Access to the right information quickly
• Supporting time poor people
• Getting tech out the way to get on with it
• Governance and Security assured

24

A Day in the Life… What does “Good” Look Like?

THE DIGITALLY ENABLED CLINICIAN

11:30PM

• Dr. Hoskin gets a call patient slipped

and injured himself. Using his MacBook he accesses the digital image and consults online with

• rthopedic surgeon - decides bone is

not broken. Avoid trip to hospital. 7:00AM

• Dr. Hoskin logs into his MacBook to check

his patient list for day accessing the hospitals EMR system. 8:30AM At the hospital, Dr. Hoskin taps his ID badge on the integrated card reader at his

• ffice workstation and immediately resumes

his EMR session and prepares for rounds. 10:30AM

• Dr. Hoskin grabs an iPad and logs in

with his credentials. He is able to engage a patient in their treatment plan at bedside showing them their latest lab result. 1:30PM

• Dr. Hoskin uses his ID badge to log into a

shared clinical workstation in his recently admitted patients room and immediately shares the lab results. From there Dr Hoskin starts his afternoon rounds. 1:15PM

• Dr. Hoskin is at lunch at a local Café

when he receives an email on his BYO Phone that the lab results he was waiting on are now available. He heads back to begin his rounds.

THE DIGITALLY ENABLED CLINICIAN

7:00AM

• Dr. Hoskin logs into his

MacBook to check his patient list for day accessing the hospitals EMR system.

8:30AM At the hospital, Dr. Hoskin taps his ID badge on the integrated card reader at his office workstation and immediately resumes his EMR session and prepares for rounds.

THE DIGITALLY ENABLED CLINICIAN

THE DIGITALLY ENABLED CLINICIAN

10:30AM

• Dr. Hoskin grabs an iPad and

logs in with his credentials. He is able to engage a patient in their treatment plan at bedside showing them their latest lab result.

THE DIGITALLY ENABLED CLINICIAN

1:15PM

• Dr. Hoskin is at lunch at a local

Café when he receives an email on his BYO Phone that the lab results he was waiting

• n are now available. He heads

back to begin his rounds.

THE DIGITALLY ENABLED CLINICIAN

1:30PM

• Dr. Hoskin uses his ID badge

to log into a shared clinical workstation in his recently admitted patients room and immediately shares the lab

• results. From there Dr Hoskin

starts his afternoon rounds.

THE DIGITALLY ENABLED CLINICIAN

11:30PM

• Dr. Hoskin gets a call

patient slipped and injured

• himself. Using his MacBook

he accesses the digital image and consults online with orthopedic surgeon - decides bone is not broken. Avoids a trip to hospital.

WE ARE HERE TO HELP

• Design a POC to demonstrate the

value of the Anywhere Clinical Desktop

• Develop your:
• Deployment strategy
• Mobility strategy
• Security strategy
• Plan your Anywhere Clinical Desktop

Experience

We are making a difference with: NSW eHealth SA Health WA Health National Disability Insurance Agency Metro Health South & North Sunshine Coast PHN Metropolitan Fire & Emergency Services Board

QUESTIONS?

CONCLUSION

• See a live demonstration of The Anywhere Clinical Desktop at

the Data#3 stand - Stand 1

• Next Steps

1:1 meetings with David Lennon – Tuesday @ HIC from 1:00pm

• Prize draw winner announced

Thank you