SLIDE 5 9 Thomas R. Roth-Berghofer WM, Luzern, 2. - 4. April 2003
Maintenance rules
Event Action Condition
knowledge or information item timer event solution quality event Review Restore
Timer New item Feedback 10 Thomas R. Roth-Berghofer WM, Luzern, 2. - 4. April 2003
Maintenance manual: Overview
Review Restore 5.1 Compute usage of cases 5.3 Compute usage of concepts 5.5 Compute rarely and frequently asked queries 5.7 Compute retrieval accuracy for all cases
5.9 Compile a list of retrieval results 5.11 Compute filling level of valuation model 5.13 Compute frequency distribution
5.15 Compile a list of new concepts 5.17 Compile a list of deleted concepts 5.19 Check user feedback 5.2 Monitor rarely accessed cases 5.4 Monitor rarely used concepts 5.6 Monitor rarely and frequently asked queries 5.8 Monitor retrieval accuracy 5.10 Monitor retrieval results 5.12 Monitor filling level of valuation model 5.14 Monitor the frequency distribution
5.16 Monitor new concepts 5.18 Monitor deleted concepts 5.22 Monitor user feedback (erring user) 5.20 Monitor user feedback (wrong retrieval results) 5.21 Monitor user feedback (missing cases) 6.1 Remove documents 6.3 Modify valuation model 6.2 Add new case 6.4 Modify completion rule model 6.5 Modify data model 6.6 Modify analysis model 6.7 'Teach' users Review Restore 5.35 Check retrieval time 5.26 Compute redundancy of cases 5.28 Compute consistency of cases 5.30 Compute minimality of cases 5.32 Compute incoherence of cases 5.23 Compile a list of unknown words contained in queries 5.24 Compile a list of unknown words contained in documents 5.37 Check case base building time 5.25 Monitor unknown words 5.34 Compile a list of expired documents 5.36 Monitor retrieval time 5.27 Monitor redundant cases 5.29 Monitor inconsistent cases 5.31 Monitor not minimal cases 5.33 Monitor not incoherent cases 5.38 Monitor case base building time 6.16 Shorten retrieval time 6.8 Add unknown words 6.9 Modify valuation model (suggested similarities) 6.10 Handle redundant cases 6.11 Handle inconsistent cases 6.12 Handle not minimal cases 6.13 Handle not incoherent cases 6.15 Set new expiration date 6.14 Remove expired documents 6.17 Shorten case base building time
5.1 Compute usage of cases 5.2 Monitor rarely accessed cases 6.1 Remove documents 6.3 Modify valuation model 5.3 Compute usage of concepts 5.4 Monitor rarely used concepts 6.2 Add new case 5.5 Compute rarely and frequently asked queries 5.6 Monitor rarely and frequently asked queries 5.7 Compute retrieval accuracy for all cases
5.8 Monitor retrieval accuracy 5.9 Compile a list of retrieval results 5.10 Monitor retrieval results 5.11 Compute filling level of valuation model 5.12 Monitor filling level of valuation model 5.13 Compute frequency distribution
5.14 Monitor the frequency distribution
5.15 Compile a list of new concepts 5.16 Monitor new concepts 6.4 Modify completion rule model