Department for Child Protection Procurement & Contracting Sector - - PowerPoint PPT Presentation

Department for Child Protection

Procurement & Contracting Sector Briefing 1

Thursday 21 March 2019, 3pm-5pm Flinders University – Victoria Square (webex meeting 997 426 836)

Acknowledgement of Country

We would like to acknowledge this land that we meet on today is the traditional lands of the Kaurna people and that we respect their spiritual relationship with their country. We also acknowledge the Kaurna people as the custodians of the Adelaide region and that their cultural and heritage beliefs are still as important to the living Kaurna people today.

Child protection sector briefing 1

Forward Procurement Plan Update

Jennifer Browne, Chief Financial Officer Department for Child Protection

DCP’s 2019/2020 procurement aims 2019/2020 Procurement Program

Grow family based care options and service providers Standardise unit pricing and the clarity of respite model for family based care Embed Children and Young People (Safety) Act 2017 legislative requirements in our contracts Review key service models for disability, Aboriginal practice and independent living services Commit to growing services for children with disabilities and children from an Aboriginal background Introduce Placement and Support Packages (PaSP) which will provide a new procurement model for managing immediate and short-term care

Size and complexity 2019/2020 Procurement Program

Historic practices combined with legislative, statutory and business requirements, has resulted in this procurement cycle requiring an unusually high volume of procurement activity: 76% of existing OOHC Service Contracts will require Renewal, extension and/or variation All block funded agreements to be transitioned to the Not for profit (NFP) funded agreement Varying levels of procurement approval including State Procurement Board and Cabinet will be required Contract renewals, extensions and variations must be underpinned by:

Embedding legislative requirements Procuring services that support Nyland Recommendations and Out of Home Care Service requirements Supporting future procurement cycles to focus on service specific review and model development Integrating Contract reform requirements

Contracts created before Contract Management & Licensing System (CMLS) implementation are supported post implementation Alignment to Contract Performance Management reporting requirements and measurements

Proposed procurement cycles 2019/2020 Procurement Program

The procurement cycles and information provided in this presentation, is proposed, pending approval and indicative information that may be subject to change.

Our Procurement Planning is looking to realign strategic contract bundles of like services to allow for: Targeted review and commissioning of models of care Smoothing procurement workload to manageable volumes

Residential Care & Supported Independent Living Contract Renewal Dates Family Based Care Contract Renewal Dates Family / Advocacy Contract Renewal Dates

Procurement aims: Grow family based care options and service providers, standardise unit pricing (Nyland Recommendation 122), clarify respite model, embed legislative requirements, commit to growing services for children with disabilities and children from an Aboriginal background. Proposed procurement cycle: 2yr (base) + 2yr (extension option) expiring 2023

Family Based Care 2019/2020 Procurement Program

South Australia is below national benchmarks for family based care 2016/2017 South Australia 83% compared to 93% nationally 2017/2018 South Australia 85% compared to 93% nationally Set minimum targets on actual placements as at 31 December 2018 Equalise family based care unit pricing across the sector (existing and new) including rural & remote Increase number of placements based on areas of need Invest additional $2million into the sector (as a start) Require flexible care arrangements that can support short term, long term, specific child only, respite and emergency family based placements, rather than specialising in one type of placement

Growing family based care Family Based Care

Future growth will be based on utilisation over the period, rather than determined based on placements at a point in time We are reviewing process and mechanisms to support the timely execution of growth payments Actively scoping DCP Carer Payments team to process specialist foster carer reimbursements, rather than through contracts Looking at how we can improve flexibility in management of contracts to reduce administrative burden

Continue family based growth payments Standardised respite management

Every funded placement is inclusive of a primary placement and respite arrangement Every placement to have access of up to 24 nights per year General foster care respite payments are administered via DCP carer payment processes (outside of contract payments) Specialist foster care respite payments are paid via contract payments Respite requirements will be published on DCP website

Residential Care 2019/2020 Procurement Program

Procurement aim: Review key service models for disability and ensure consistency and a commissioning focus Priority due to National Disability Insurance Scheme (NDIS) implications Extend existing disability residential care arrangements to allow for model review Review disability model Proposed procurement cycle: Disability residential care

Extend existing arrangements: procurement cycle 1yr (base) expiring 2020 Realign with General residential care and procure new model via tender 2yr (base) + 3yr (extension option) expiring 2025

General residential care 3yr (base) + 3yr (extension option) expiring 2025 Adjustment to existing agreements may be required to align to the above proposed procurement cycles

Residential Care – psychological assessment update 2019/2020 Procurement Program

Any person employed in a Children’s Residential Facility (CRF) licensed or operated by DCP must undergo a psychological assessment, of a kind determined by the Department.

• Sections 107 and 110A of the Children and Young People (Safety) Act 2017

Providers approved by DCP can deliver psychological assessments List of approved providers available on DCP website Submit application for psychological assessment approach to DCPPsychologicalAssessments@sa.gov.au Advise DCP of approach to enable tracking against plans Psychological assessments are required to be completed by

6 September 2019 for persons employed in a CRF operated by DCP 22 April 2020 for persons employed in a licensed CRF operated by a Non-Government Organisation (NGO)

Costs associated with meeting legislative requirements will be reviewed on a case by case basis

Costs should be reported as part of quarterly acquittal processes or discussed with Contract Manager

Supported Independent Living 2019/2020 Procurement Program

Procurement aim: Review key service models for independent living services, Review contractual conditions governing service specifications for non-government independent living programs to develop greater flexibility in the age of admission and the age of discharge from programs (Nyland Recommendation 167). Proposed procurement cycle: Extend existing arrangements to allow for model review, procurement cycle 1yr (base) + 1yr (extension

• ption) expiring 2021

Review Supported Independent living model Procure new model via tender to target commencement 1 July 2020, 2yr (base) + 3yr (extension option) + 3yr (extension option) expiring 2028

Commercial Care 2019/2020 Procurement Program

Procurement aim: Phase out the use of commercial carers in any rotational care arrangements except in genuine short-term emergencies (Nyland Recommendation 128). Extend existing arrangements Agency Child and Youth Worker Temporary Staff Services Tender

Closed 18 March 2019 Expected contract commencement November 2019

Introduce Placement and Support Packages (PaSP) Procurement Model second half of 2019

Procurement aim: Support the provision of services that ensure people get the right type and intensity of supports underpinned by Early Intervention Research Directorate (EIRD) findings and recommendations. Support the transition of DCP contracted Family Preservation services to Department of Human Services (DHS) new Intensive Support Unit established March 2019 (from 1 July 2019) Renew 1yr (base) + 1yr (extension option) expiring 2021 with improved and consistent reunification metrics Review services in preparation for future procurement cycle to start modelling at the child level

Family Preservation and Reunification 2019/2020 Procurement Program

Other Services 2019/2020 Procurement Program

Procurement aim: Fund delivery of an advocacy service to support carers (Nyland Recommendation 116). Align funding and resources to meet service and population needs Support existing advocacy services that are fulfilling a demonstrated need of child protection services Individual procurement cycles will apply and will be discussed directly with impacted service providers

2019/2020 Procurement Program

Visit SA Tenders website (for news on DCP Tenders) Visit DCP’s Service Provider Webpage https://www.childprotection.sa.gov.au/service-providers Contact DCPServiceProviders@sa.gov.au Attend debrief meetings coordinated by your Contract Manager Refer to DCP newsletters and Service Contract Updates emailed to you

The Forward Procurement Plan

Child protection sector briefing 1

Transitioning to the NFP Funded Agreement

Deborah Odgers, Manager Service Contracts and Licensing Department for Child Protection

Drivers for change

South Australian Not- for-profit Funding Rules and Guidelines (SANFRAG)

A suite of reforms arising from the policy. Co-designed by government and not-for-profit (NFP) representatives to reflect the needs and interests of NFPs and acknowledge our shared investment in improving

• utcomes for communities.

Resulting in changes to service requirements such as Psychological Assessments and Licensing Standards

• Standardising Indexation Rates for Not-

for-Profit (NFP) Organisations (1/07/2017 implementation date)

• Not-for-Profit (NFP) Funded Agreement

template (1/01/2019 effective date) Review unearthed existing contracts:

• Ambiguous, vague and lack uniformity
• Inconsistent between same or similar service types
• Difficult to interpret
• Performance management not linked with service

expectations

• No clear decision making or engagement pathways
• Did not clarify roles, responsibilities or accountabilities

Not-for-Profit (NFP) Funded Agreement is applicable in the contracted procurement of NFP funded services, where up-front payment to NFP organisations is required. The Government has approved a number of changes designed to:

Simplify funding agreements Mandate the use of standardised indexation Adopt the principles of Premiers Circular PC044 South Australia Funding Policy

Developed in consultation with the not-for-profit sector Effective 1 January 2019

What is the NFP Funded agreement?

How is it changing… from the old to new

1 agreement, no more master deed AND service agreement Shorter in length (i.e. less pages) All contracts will have the same look, feel and standardised content Like elements will be grouped in relevant sections rather than spread throughout the contract

NFP Funded Agreement = 6 Attachments

Title execution page and: Attachment 1: Agreement details Attachment 2: Standard Terms and Conditions Attachment 3: Special Conditions Attachment 4: Funded Services Attachment 5: Block Funding and Payment Attachment 6: Acquittal Form

NFP Elements

Title and execution page Describes the name of the agreement Names the parties entering into the agreement Signature block for execution by the parties entering the agreement

NFP Elements

Attachment 1 – Agreement Details Comprises of 23 items that summarise the contract arrangements Prescribed at a whole of Government level Includes but not limited to:

Commencement, expiry and extension periods What is being provided (purpose of the agreement) Funding and financial requirements Meeting and reporting requirements Insurances and liability Transition requirements Approved subcontractors Notice period

NFP Elements

Attachment 2 – Standard Terms and Conditions A “locked” document specifying standard terms and conditions of providing services to a Government Party Apply across all South Australian Not-for-profit (NFP) Funded Agreements (not specific to DCP)

NFP Elements

Attachment 3 – Special Conditions A “pre-defined” document specifying conditions of providing a specific type of service to a Government Party Prescribed at a whole of Government level Dependent on the service type of the agreement, some conditions may not apply and will be excluded

NFP Elements

Attachment 4 – Funded Services Describes the service being contracted For a placement based contract for example, will include:

Service, hours of operation, region and conditions, target group Placements and Licensing requirements Service levels, KPI and Contract Performance Management

Service provision specifications and requirements

Are being clarified and in development to be made available as part of 2019/2020 procurement activities effective 1 July 2019 Will be reference & hyperlinked from the agreement to DCP’s Service Provider webpage Examples of service provision requirements for:

Aboriginal and Torres Strait Islander (ATSI) Cultural and linguistic diverse (CALD) Quality standards and accreditation Training and qualifications

NFP Elements

Attachment 5 – Block Funding and Payment Details Specifies: funding arrangements for block funding breakdown of other payments (i.e. carer and respite payments for specialised family based care)

NFP Elements

Attachment 6 – Acquittal Form Will be referenced & hyperlinked from the agreement to the acquittal template which is to be made available on DCP’s Service Provider webpage

NFP Elements

How will it work?

Agreement template to underpin 2019/2020 Procurement Program All existing contracts to be transitioned to new template, any new contracts to be on agreement DCP’s new Contract Management & Licensing System (CMLS) design underpinned by NFP agreement template & elements

Transition process How will you be supported?

Coordination of one on one meetings and sector briefing(s) for impacted service providers DCP newsletters and Service Contract Updates emailed to you Information to be made available on DCP’s Service Provider webpage https://www.childprotection.sa.gov.au/service-providers Questions? Contact DCPServiceProviders@sa.gov.au

Through a standardised approach, DCP is expecting:

Improved quality of care for children and young people Value for money service delivery Contractual arrangements align to service and client needs Agreed roles and responsibilities Equitable, accountable and transparent relationships Reduction in rework, duplicated effort and administrative inefficiencies Improved decision making and processing response times

Benefits to the child protection sector

Transitioning to the NFP Funded Agreement

Upcoming procurement and contracting events

Sector briefing 2: Contract Reform and Contract Performance Management

5 April 2019, The Science Exchange, Adelaide, email notification when registration

• pen

Family based pricing rates

Awaiting formal approval and will communicate as soon as possible

Sector engagement