Department for Child Protection Procurement & Contracting Sector - - PowerPoint PPT Presentation

Department for Child Protection

Procurement & Contracting Sector Briefing 6

Tuesday 10 September 2019, 1pm to 3pm The Science Exchange (WebEx meeting 992 021 604)

Acknowledgement of Country

We would like to acknowledge this land that we meet on today is the traditional lands of the Kaurna people and that we respect their spiritual relationship with their country. We also acknowledge the Kaurna people as the custodians of the Adelaide region and that their cultural and heritage beliefs are still as important to the living Kaurna people today.

Department for Child Protection Sector briefing 6

Psychological Assessment Update

Robert Cooper, Manager Learning and Development Department for Child Protection

Psychological Assessment Update

New Psychological Assessment provider approved Providers who can deliver psychological assessments for any person employed in a Children’s Residential facility now include: Psych Check White and Associates Psychologists For more information please visit the Psychological Assessment Service Provision Requirements page of DCP’s website

Psychological Assessment Update

Psychological assessment service providers application form for approval form Following your feedback, psychological assessment service providers must now: Complete non-suitable reports within 21 days of assessment Each Psychologist within the organisation to be individually assessed

AHPRA registration Professional indemnity and public liability insurances Trained aligned to requirements in the Psychological assessment service providers Application for approval form

Submit copies of registration and insurances on an annual basis

Choose your approved provider

Psychological Assessment Update

Seek approval from DCP for your psychological approach Email application form to DCPPsychologicalAssessments@sa.gov.au Don’t forget to include your employee listing, we use this to

Identify staff that have already completed assessments Understand the total volume of assessments required across the sector

Have you applied to get your psychological assessment approach approved? If you currently provide Agency staffing to a Children’s Residential Facility established by the Minister under Section 36 of the FACs Act 1972; and/or Residential care services in a licensed Children’s Residential Facility (CRF) You need to complete psychological assessments for your staff to comply with legislation

For more information please visit the Psychological Assessment Service Provision Requirements page of DCP’s website

Psychological Assessment update

Department for Child Protection Sector briefing 6

New Contract management templates

Deborah Odgers, Manager Service Contracts and Licensing Department for Child Protection

Contract management templates Draft templates

Published on Service Provider Website for download on 22 August 2019 Will support how we administer and manage contracts

Risk management plan template Key Performance Indicator (KPI) service provider reporting template

Contract management templates Risk management plan template

Forms part of the Contract Management Plan Helps to identify risks and appropriate mitigating strategies to ensure we achieve the best outcomes for children and young people To be completed during 2019/2020 quarter 2 by your DCP Contract Manager

Inherent risk – risk rating before controls considered Derived based on consequence and likelihood Current risk – risk rating once existing controls considered Derived based on consequence and likelihood Residual risk – risk rating once existing controls & treatments considered Derived based on consequence and likelihood

Contract management templates Risk management plan template

Aligned to the DCP Risk Management Framework DCP Contract Managers will work with service providers to determine the consequence (impact) and likelihood ratings

Template for reporting KPI outcomes as required in quarterly performance management Start 2019/2020 Quarter 1 reporting due 31 October 2019 Based on the service type and KPIs as defined in your contract and the Performance Measurement Specification Service provider portal planned to be available 2019/2020 Quarter 2 reporting designed using these templates 4 key components

Contract details cover page Definitions and abbreviations Tier 1 measure performance report assessment Tier 2 measure performance report assessment

Contract management templates Key Performance Indicator (KPI) service provider reporting template

Contract management templates Key Performance Indicator (KPI) service provider reporting template

Contract details cover page Records the details of the contract & reporting period One reporting template per contract Person from Service Provider authorised to submit KPI data

Definitions and abbreviations Provides descriptions what different performance management terms mean For more performance management information, visit the Contract performance management service provision requirements on the DCP website

Contract management templates Key Performance Indicator (KPI) service provider reporting template

Tier 1 measure performance report assessment KPIs listed in Agreement Specific to contracted service Grouped by Performance Domain and Area as per the Performance Measurement Specification Greyed areas for inputting data and result will auto calculate

Contract management templates Key Performance Indicator (KPI) service provider reporting template

Contract management templates Key Performance Indicator (KPI) service provider reporting template

Tier 2 measure performance report assessment Supporting measures to Tier 1 measures Specific to contracted service Tier 2 2019/2020 Quarter 1 reporting trial exercise to gather information to support future data collection and reporting of Tier 2 KPIs

This will allow time to become familiar with Tier 2 KPIs Please complete what you can Submit questions & comments to your Contract Manager Feedback to be used to develop user guide that provide definitions and answers to frequently asked questions

Contract management templates

Department for Child Protection Sector briefing 6

Contract reform update

Peter Evans, Project Manager Contract Reform Department for Child Protection

Contract reform update New look website: https://www.childprotection.sa.gov.au/service-providers

New look, same content

Each area now has a blurb and graphic to help navigate to the area you’re looking for URLs previously shared & existing in Agreements have not changed Web based contract content management unchanged Changes occur inline with the OOHC Service contract content consultation guideline Version control report (published annually) Page last update dates published on contract content pages

Could not hear who was speaking from the audience or the questions they were asking, made it frustrating listening online. I could hear the main speakers well

Contract reform update

Informative 4/5: Somewhat informative Beneficial Worked well Needs improvement

• Majority would prefer in person training, but with online training options
• Continue to provide regular updates on timeframes
• Provide the opportunity to test the portal before it is required to be used
• Let us know expected training and implementation timeframes well in advance to ensure relevant staff are available

3.5/5: I could work out what was going on even if I missed bits. 4.5/5: Somewhat to really helpful Venue / online mechanism (sound & visual) Feedback on training requirements for Service provider online portal Stay tuned we are working on technological solutions to improve your experience!

Sector briefing 5 event evaluation

CMLS online service provider portal in development

Ability to lodge financial and performance data and acquittals Self-serve function to manage contact details, access contract information and downloads (e.g. copy of contract) Ability to monitor and raise issues Ability to monitor and input key performance indicator outcomes & actions Potential to view performance reports and dashboards Available to use for 19/20 Q2 quarterly reporting due 31 January 2020

Contract reform update

CMLS service provider portal training

Training program and release dates to be published October 2019 Combination in person and online options to be made available

Contract Management & Licensing System (CMLS)

Contract reform update

Department for Child Protection Sector briefing 6

Placement utilisation data and reporting

Jennifer Browne, Chief Financial Officer Department for Child Protection

Placement utilisation and data Exception based reporting

On a quarterly basis DCP to provide a report to enable exception based utilisation reporting will include placement data Residential Care & Family Based Care Service Providers, can verify and advise of discrepancies To be introduced as part of 2019/2020 Q1 quarterly reporting process DCP Contract Managers will provide directly to service providers Calculate adjusted family based payments (e.g. due to growth) Please refer to the Placement Utilisation Summary Report Information Guide for examples and explanations

In the future, looking to increase distribution frequency to monthly to allow for periodic validation (stop checks) throughout the quarter

Placement utilisation– Non family based care placements

The data is missing client placements There’s a reason for under utilisation These dates have errors

Record comment here & return to contract manager Enter records in blank table in document & return to contract manager

How is Placement Utilisation % calculated?

Total placement nights (317) / contracted placement nights (364) =

Total placement nights = Total of placement nights per client Contracted placement nights = Contract minimum placements (4) x Placement nights in quarter (91)

Placement utilisation– Family based care placements

Same as the Non Family Based Care placement summary report PLUS Growth / Abatement Calculation Aboriginal and Remoteness loadings Calculation Carer IDs

Please refer to the Placement utilisation summary report information guide for details on calculation formulas.

Placement utilisation and data

Department for Child Protection Sector briefing 6

Forward procurement plan

Jennifer Browne, Chief Financial Officer Department for Child Protection

Forward procurement plan Out-of-home care proposed upcoming procurements

Quarter 1

July 2019 to September 2019

Quarter 2

October 2019 to December 2019

Quarter 4

April 2020 to June 2020

Quarter 3

January 2020 to March 2020

• Family group conferencing
• Placement and Support

Packages (PaSP)

• Residential care

(individualised packages)

• Supported independent living
• Family reunification
• Residential care – disability

specific

• Residential care
• Residential care

To hear about new tenders when they open, please register with SA Tenders and Contracts website

Visit DCP’s Service Provider Webpage https://www.childprotection.sa.gov.au/service-providers Contact DCPServiceProviders@sa.gov.au Refer to Procurement and Contracting email update