Aged Care Changes in 2015 Current as at 1 July 2015 Details - - PowerPoint PPT Presentation
1 Aged Care Changes in 2015 Current as at 1 July 2015 Details Subject to Change Current as at 1 July 2015 Details subject to Change 2 ACSA and LASA have been working closely with the Department on the design of My Aged Care and CHSP.
Current as at 1 July 2015
Details Subject to Change 1
ACSA and LASA have been working closely with the Department on the design of My Aged Care and CHSP. ACSA and LASA both play an active role in the National Aged Care Alliance’s:
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Current as at 1 July 2015 – Details subject to Change
Achievements to date Home Care Packages – Consumer Directed Care My Aged Care changes Introduction of the Commonwealth Home Support Programme
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Consumers: More choice and flexibility than they would have from existing care approaches. Service providers: An opportunity to transform current business models and care approaches to better suit consumer needs and expectations.
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Increased funding for Home Care Packages Programme From 1 July 2015, all Home Care Packages will be offered on a CDC basis.
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20,000 40,000 60,000 80,000 100,000 2009 2010 2011 2012 2013 2014 … 2017
Number of allocated places, at 30 December 2014
Total packages Total projected packages
How are we supporting consumers? Booklets, peer education, checklists How are we supporting providers? Workshops, articles, webinars, learning modules and self assessment tools
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Home Care Today is funded by the Australian Government Department of Social Services. Visit: www.dss.gov.au for more information.
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‘To make it easier for older people, their families, and carers to access information on ageing and aged care, have their needs assessed and be supported to locate and access services available to them.’
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My Aged Care was introduced on 1 July 2013 and consists of the My Aged Care contact centre (1800 200 422) and website (myagedcare.gov.au). My Aged Care currently provides:
members and carers
care service providers and assessors
and aged care homes.
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What is being introduced Why is it being introduced Central client record To facilitate the collection and sharing of client information My Aged Care Regional Assessment Service (RAS) To conduct face-to-face assessments for clients seeking to access CHSP services National Screening and Assessment Form (NSAF) To ensure a nationally consistent and holistic screening and assessment process
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What is being introduced Why is it being introduced Web-based portals for:
Client portal - to view their client record and update personal details Assessor portal - to manage referrals, use the National Screening & Assessment Form (NSAF) and update the client record Provider portal - to manage service information, referrals and update the client record Service providers will self-manage information presented on service finders To support accurate referral of clients to services Enhanced service finders that include information about non-Commonwealth funded services To enable the provision of information about non-Commonwealth funded aged care services to clients and the public
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The key rollout dates for My Aged Care are:
My Aged Care provider portal to establish
and update service information prior to July 2015
home support assessment (conducted by the RAS) and referral to service providers
using the My Aged Care assessor portal.
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From July 2015, the CHSP will bring together the:
Program
Program. More information about the changes to CHSP in 2015 is available at dss.gov.au/CHSP
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Entry and assessment for new clients to the CHSP through My Aged Care . Reassessment of existing clients through My Aged Care only if significant change in care needs Service level assessment will remain the provider’s responsibility. ‘
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CHSP special needs groups align with the Aged Care Act 1997 Care and support of people with dementia is core business for all providers
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Technology Function Workforce
CHSP Provider
My Aged Care RAS My Aged Care contact centre
SIEBEL Service Finders My Aged Care provider portal My Aged Care assessor portal Contact centre
(including action plan).
direct to service. My Aged Care Regional Assessment Service (RAS)
assessment.
CHSP Service Provider
provide services.
the services they provide.
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Technology
Function
Workforce
CHSP Provider
HACC Assessment Service My Aged Care contact centre
SIEBEL Service Finders My Aged Care provider portal My Aged Care assessor portal (For acceptance of MAC assessment referrals ONLY) Contact centre
(including action plan).
direct to service. HACC Assessment Service (HAS)
from Contact Centre
existing processes
but not VIA My Aged Care portal CHSP Service Provider For direct to service referrals from the Contact Centre:
provide services.
they provide via the Provider portal
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My Aged Care contact centre From July 2015 Provide information about aged care Register (to create a client record) and screen people seeking access to aged care services Send electronic referrals for assessment to HAS and ACAS Send electronic referrals for CHSP services (in certain circumstances).
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HAS By July 2015 (Partial Transition) Receive referrals for assessment via the My Aged Care assessor portal (accept/reject referral) By mid 2016 (Full Transition) Manage referrals for assessment via the My Aged Care assessor portal (accept/reject referrals and update client records) Undertake assessment using the National Screening and Assessment Form (via the My Aged Care assessor portal) Use the My Aged Care assessor portal to send referrals for service(s) and update the client record.
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ACAS By July 2015 Receive referrals for assessment via the My Aged Care assessor portal (accept/reject referrals) By December 2015 Manage referrals for assessment via the My Aged Care assessor portal (accept/reject referrals and update client records) Undertake assessment using the National Screening and Assessment Form (via the My Aged Care assessor portal) Send referrals for service(s) and update the client record via the My Aged Care assessor portal
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CHSP (formerly NRCP, ACHA, DTC) From July 2015: Maintain information about the services they provide which will be publicly displayed on the service finders
Accept electronic direct to service referrals sent by the My Aged Care contact centre and update client records By Mid 2016: Accept electronic referrals for service sent by the HAS (as well as the My Aged Care contact centre) and update client records
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HACC
By mid 2016 Maintain information about the services they provide via the My Aged Care provider portal Accept electronic referrals for service and update the client record via the My Aged Care provider portal Resi / HCP / TCP From July 2015 Maintain information about the services they provide via the My Aged Care provider portal By December 2015 Accept electronic referrals for service and update the client record via the My Aged Care provider portal
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Pre July 2015 Before you can access the provider portal, you will need to submit your My Aged Care Organisation Administrator Registration form to the Department, and ensure that all staff who will access the provider portal have an AUSkey From mid May 2015: you will be able to log in to the provider portal. You will be able to validate or set up outlets, validate or add services and service sub- types, and add staff and assign them roles. Before 1 July 2015: ensure that you have activated your outlets and set your availability, and educated your staff using the support material available at dss.gov.au/myagedcare. From 1 July 2015 You will use the provider portal to manage referrals for service, maintain service information (including availability), and update client records with service delivery information.
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My Aged Care Contact Centre
Guidance documents My Aged Care provider and assessor helpline (1800 836 799) Quick Reference Guides Fact Sheets Videos and Webinar DSS Website dss.gov.au/MyAgedCare
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Looking towards a future aged care system where: Consumer choice is at the centre of quality aged care; There is support for informal carers to remain a major part of aged care delivery; and The provision of formal care is contestable, innovative and responsive, and the system is both affordable and sustainable for all.
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