David Sless International Lecture Tour September to November 2014 - - PowerPoint PPT Presentation
David Sless International Lecture Tour September to November 2014 Lecture Topics * Achievable Standards in Information Design * What is good information design? * From kerning pairs to responsive design: digitising context * Stakeholder
* Achievable Standards in Information Design * What is good information design? * From kerning pairs to responsive design: digitising context * Stakeholder engagement, participation, and collaboration in design projects * Ask us to add a topic
In health, financial services, utilities, retail and government, it is possible to set achievable standards for the usability of forms, instructions, contracts, bills, letters, web sites and apps. There are no technical barriers to achieving these standards. But many organisations still fail to set or meet these standards. Why is this so and what can we do about it?
Over the last 50 years, as part of an international community of researchers and designers, I have been intimately involved in the work to answer this question. We have amassed a substantial body of evidence and practical know-how so that today it is possible to claim that good information design can not only bring about improvements but can also achieve measurable results at a high level.
One of the great challenges facing designers is creating designs that will work in many different contexts. There have been many advances in achieving this aim, but there are also many limitations associated with the current technologies and ways of thinking.
In many design projects the greatest risk to a successful outcome arise from the clash of interests among stakeholders. Often 50% or more of project effort goes into managing stakeholders. What are the lessons from experience? How can we usefully think about this management process? Based on many years of experience in project management, I would like to share with you some of my experiences and thoughts on this subject.
Expertise Information Design Qualifications BA MSc FRSA Biography David graduated from Leeds University in 1965. In 1975 he was awarded an MSc by Durham University for his research in communication and information design. In 1976 he became the Foundation Chairman of Standards Australia's Committee on Signs and Symbols. In 1985 he was invited by Industry and Government to set up the Communication Research Institute of Australia. In 1995 he was Foundation Director of the Advanced Studies Program at the International Institute of Information Design. He is Adjunct Professor in Science Communication at the Australian National University and Visiting Professor of Information Design at the Design Institute at Coventry University. He is a frequently invited speaker at international conferences in North America, Europe and Asia, and author of over 200 publications.
The Institute was founded in 1985 as a non-profit research body dedicated to improving the quality of communication between
Its advice and research are highly valued by government, NGOs, commercial and professional organizations. Over 200 large public and private organizations have supported the Institute and benefited from its work. CRI’s has a unique track record of helping organisations improve productivity and profitability.
Communication and Information Policy Document Research and Design Information Systems Management Political Communication and Management Legal Communication Information Campaigns New Communication Styles
David Sless, CEO 60 Park Street, North Fitzroy, Melbourne Victoria, Australia, 3068 eMail: d.sless@communication.org.au Phone: +61 3 9005 5903 Skype: davidsless Web: http://communication.org.au
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