Creating a Culture of Engagement - The ROI of Transparency and - - PowerPoint PPT Presentation

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Creating a Culture of Engagement - The ROI of Transparency and - - PowerPoint PPT Presentation

Jun 10, 2023 351 likes •642 views

Creating a Culture of Engagement - The ROI of Transparency and Communication Disengaged Employees Anne Stefanyk Biz: KanopiStudios.com d.o: Annabella twitter: @eskimoYogi anne@kanopistudios.com Disengaged employees make up

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Creating a Culture of Engagement - The ROI of Transparency and Communication

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Disengaged Employees Anne Stefanyk

  • Biz: KanopiStudios.com
  • d.o: Annabella
  • twitter: @eskimoYogi
  • anne@kanopistudios.com
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  • Gallup - State of the American Workplace report, February 2017

Disengaged employees make up approximately 71% of the workforce in the US

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Today

  • What is a Culture of

Engagement

  • The Drivers
  • Steps Forward
  • Management
  • Perks, Benefits, and

Extras

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The Whats and the Whys

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Disengaged Employees

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Disengaged Employees Disengaged Employees

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Turnover is Expensive!

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Disengaged Employees Ice Cream ≠ Engagement

(but it should)

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  • Increased productivity
  • Stronger retention, satisfaction
  • Better communication
  • Higher creativity
  • Increased happiness
  • Attraction when recruiting top talent

Disengaged Employees Better Engagement Brings

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Satisfaction is about

  • Doing my job
  • Making me successful
  • Personal commitment

Disengaged Employees Satisfied vs Engaged Employees

Engagement is about

  • Doing my job above and beyond
  • Making me AND the company successful
  • Mutual Commitment
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The Drivers of Engagement

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  • Define and evangelize your mission, vision, and

purpose

The Drivers of Engagement

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  • Define and evangelize your mission, vision, and

purpose

  • Clarify roles, expectations, and advancement
  • pportunities

The Drivers of Engagement

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  • Define and evangelize your mission, vision, and

purpose

  • Clarify roles, expectations, and advancement
  • pportunities
  • Regular feedback and course-correction

The Drivers of Engagement

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  • Define and evangelize your mission, vision, and

purpose

  • Clarify roles, expectations, and advancement
  • pportunities
  • Regular feedback and course-correction
  • Honest internal communications

The Drivers of Engagement

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Foundational Steps

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  • Recognize employees are just as important as clients
  • Create an realistic, honest and solutions-focused

evaluation / recognition system

  • Regularly encourage group activities, dialogue, check-

in.

  • Communications are clear, transparent, and direct
  • Celebrate the work

Foundational Steps

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The Good, the Bad, & the Ugly

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Introverts

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  • Be willing to have difficult conversations
  • Set a good example
  • Communicate consistently and transparently
  • Take suggestions (and be willing to act on

them)

  • Work with leadership on communication

skills

Communications

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Perks, Benefits, and Extras

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  • Professional Development
  • Team or departmental bonding
  • Individual Recognition
  • Competitive pay and benefits?

Perks, Benefits, & Extras

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Capturing your employees heads

Engagement is About

Resulting in discretionary effort Which is the MAGIC DUST and their HEARTS Leading to superior business results

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Thank you! Q&A

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WHAT DID YOU THINK?

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