CQC Action Plan Highlight Report Report by Integrated System - - PowerPoint PPT Presentation

CQC Action Plan Highlight Report

Presented by:

Health & Wellbeing Board

13 June 2019 Report by Integrated System Delivery Board

Lucy Butler Director of Adults & Childrens Services, Oxfordshire County Council Louise Patten Chief Executive Officer, Oxfordshire Clinical Commissioning Group

Introduction

• This highlight report contains:

➢ A rating for each workstream in the CQC Action Plan (Red, Amber, Green) ➢ Progress notes for each workstream in the plan ➢ An updated Evaluation Framework report (as agreed at HWB in November 2018)

Summary – Action plan progress

A) Vision, Governance & Strategy C) Older People’s Strategy D) Learning After Escalation F) Market Management I) Housing L) Self-Funders M) Trusted Assessor B) Organisational Development E) Demand Pressures G) Workforce Strategy H) Flow & Pathways J) Review of Commissioned Services K) Support for Carers N) Co-production O) VCSE

Green – Workstream proceeding to plan

A) Vision, Governance & Strategy

• Majority of tasks completed, remainder are on track

C) Older People’s Strategy

• OP Strategy approved – Co-produced implementation plan due to be

presented at the Health & Wellbeing Board in September D) Learning After Escalation

• All tasks in the plan have been completed

F) Market Management

• All tasks on track.

I) Housing

• Majority of tasks completed, remaining two to be completed in August

L) Self-Funders

• The brokerage service for people who fund their own care is due to go-

live at the end of July M) Trusted Assessor

• All tasks on track or completed

Amber – Development required

B) Organisational Development

• Further planning needed regarding

the Area of Future Focus from the follow-up review

E) Demand Pressures

• Updated plans on delivery of the Continuing Health Care project required

G) Workforce Strategy

• Tactical actions are either completed or on track
• Clarity regarding Oxfordshire systems input to the BOB STP Workforce

Strategy is required

H) Flow & Pathways

• Further planning needed

regarding the Area of Future Focus from the follow-up review

“Further organisation development work should take place to address the culture of frontline staff, particularly medical staff, to enable a strength-based approach to care planning.”

“The comprehensive review of pathways of care should be undertaken. Discharge to assess processes should be evaluated and streamlined to move away from bed-based assessments where possible. Housing needs, particularly equipment and adaptation needs, should be addressed as part of this review.”

Amber – Development required

J) Review of Commissioned Services

• Further evidence required on we

are meeting the Area of Future Focus from the follow-up review K) Support for Carers

• Revised dates for Carers Listening Event and Strategic Forum received

N) Co-production

• System approach to co-production not yet approved

O) VCSE

• Further planning needed

regarding the Area of Future Focus from the follow-up review

“Commissioning with the independent social care market should be reviewed to move away from a transactional and traditional approach, and providers should be engaged in plans to support the development of the market.” “The good work to develop relationships and address cultural change should be embedded throughout Oxfordshire’s health and social care system. This should include engagement with the VCSE sector and independent providers.”

Performance – Evaluation Framework