Cougar Care Network: Involving the Whole University in Targeted - PowerPoint PPT Presentation

Cougar Care Network: Involving the Whole University in Targeted Student Support

History and Development • Graduation Initiative Discovery Café • SOAR - First Stop Shop for All Things Student • Faculty Focus Groups • Software Development (Maxient) • CARE Manager Position • Soft Launched CCN - Spring 2015 • Launched CCN - Fall 2015

Student Outreach and Referral • First Stop Shop for All Things Student • Centralized Service and Support • Outreach to First Generation Students • Personalized On-Campus Referrals • SOAR Coordinator

Cougar Care Network • Early Warning (Support) Initiative • Faculty and Staff - Online Referral Form • Academic and Behavioral Concerns • Based in the Dean of Students Office • Network of Department Contacts • Maxient Database

Early Support Needs Academic Concerns Behavioral Concerns • Attendance • Disruptive Behavior • Poor Performance • Financial Concerns (e.g. Assignments) • Safety / Threats • At Risk of Failing • Mental Health Course

Cougar Care Network Referrals • Website: http://www.csusm.edu/ccn • Maxient Reporting Form

Maxient Database • Centralized Database for Conduct and Students of Concern

2015-16 Objectives 1. Increase the number of students served from academic year 2014-15 to 2015-16 by 20% 2. At least 25% of Cougar Care Network referrals submitted by Faculty 3. Students served will closely reflect the diverse CSUSM student population based on gender, ethnicity, and academic major by college

2015-16 Findings 1. Increase the number of students served from academic year 2014-15 to 2015-16 by 20% Increased 900 800 by 43.5% 700 600 500 400 300 200 838 584 100 0 2014-15 2015-16

2015-16 Findings 2. At least 25% of Cougar Care Network referrals submitted by Faculty #1 Referral Other 5% Administrator Source 14% Faculty 47% Staff 34%

2015-16 Findings 3. Students served will closely reflect the diverse CSUSM student population based on gender 70% 60% 50% 40% 30% 20% 10% 0% Female Male Other Served CSUSM

2015-16 Findings 3. Students served will closely reflect the diverse CSUSM student population based on ethnicity 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Hispanic or White or Asian or Pacific Black or African Two or More Other Latino Caucasian Islander American Ethnicities Served CSUSM

2015-16 Findings 3. Students served will closely reflect the diverse CSUSM student population based on college 40% 35% 30% 25% 20% 15% 10% 5% 0% CHABSS CEHHS CSM COBA Undeclared Served CSUSM

2015-16 Findings Students served based on classification Junior Freshman 20% 34% Sophomore 14% Other Senior 8% 24%

Scaling Initiative at Other Campuses Keys to Success • Administrative Support • Strong Relationships Across Campus • Intentional Staffing Decisions • Creative Use of Resources

Contact Information Lorena Checa, Ph.D Vice President, Student Affairs lcheca@csusm.edu 760-750-4056 Nick Mortaloni, LCSW CARE Manager, Dean of Students Office nmortaloni@csusm.edu 760-750-4935