Cougar Care Network: Involving the Whole University in Targeted - - PowerPoint PPT Presentation

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Cougar Care Network: Involving the Whole University in Targeted - - PowerPoint PPT Presentation

Oct 05, 2022 418 likes •604 views

Cougar Care Network: Involving the Whole University in Targeted Student Support History and Development Graduation Initiative Discovery Caf SOAR - First Stop Shop for All Things Student Faculty Focus Groups Software Development

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SLIDE 1

Cougar Care Network:

Involving the Whole University in Targeted Student Support

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SLIDE 2

History and Development

  • Graduation Initiative Discovery Café
  • SOAR - First Stop Shop for All Things Student
  • Faculty Focus Groups
  • Software Development (Maxient)
  • CARE Manager Position
  • Soft Launched CCN - Spring 2015
  • Launched CCN - Fall 2015
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Student Outreach and Referral

  • First Stop Shop for All Things Student
  • Centralized Service and Support
  • Outreach to First Generation Students
  • Personalized On-Campus Referrals
  • SOAR Coordinator
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Cougar Care Network

  • Early Warning (Support) Initiative
  • Faculty and Staff - Online Referral Form
  • Academic and Behavioral Concerns
  • Based in the Dean of Students Office
  • Network of Department Contacts
  • Maxient Database
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SLIDE 5

Early Support Needs

Behavioral Concerns

  • Disruptive Behavior
  • Financial Concerns
  • Safety / Threats
  • Mental Health

Academic Concerns

  • Attendance
  • Poor Performance

(e.g. Assignments)

  • At Risk of Failing

Course

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SLIDE 6
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SLIDE 7

Cougar Care Network Referrals

  • Website: http://www.csusm.edu/ccn
  • Maxient Reporting Form
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SLIDE 8

Maxient Database

  • Centralized Database for Conduct and

Students of Concern

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2015-16 Objectives

  • 1. Increase the number of students served from

academic year 2014-15 to 2015-16 by 20%

  • 2. At least 25% of Cougar Care Network referrals

submitted by Faculty

  • 3. Students served will closely reflect the diverse

CSUSM student population based on gender, ethnicity, and academic major by college

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2015-16 Findings

  • 1. Increase the number of students served from

academic year 2014-15 to 2015-16 by 20%

100 200 300 400 500 600 700 800 900

2014-15 2015-16

Increased by 43.5% 584 838

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2015-16 Findings

  • 2. At least 25% of Cougar Care Network referrals

submitted by Faculty

Faculty 47%

Staff 34%

Administrator 14%

Other 5%

#1 Referral Source

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SLIDE 12

2015-16 Findings

  • 3. Students served will closely reflect the diverse

CSUSM student population based on gender

0% 10% 20% 30% 40% 50% 60% 70% Female Male Other Served CSUSM

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2015-16 Findings

  • 3. Students served will closely reflect the diverse

CSUSM student population based on ethnicity

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Hispanic or Latino White or Caucasian Asian or Pacific Islander Black or African American Two or More Ethnicities Other Served CSUSM

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2015-16 Findings

  • 3. Students served will closely reflect the diverse

CSUSM student population based on college

0% 5% 10% 15% 20% 25% 30% 35% 40% CHABSS CEHHS CSM COBA Undeclared Served CSUSM

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SLIDE 15

2015-16 Findings

Students served based on classification

Freshman 34% Senior 24% Other 8% Sophomore 14% Junior 20%

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SLIDE 16

Scaling Initiative at Other Campuses

Keys to Success

  • Administrative Support
  • Strong Relationships Across Campus
  • Intentional Staffing Decisions
  • Creative Use of Resources
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Contact Information

Lorena Checa, Ph.D

Vice President, Student Affairs lcheca@csusm.edu 760-750-4056

Nick Mortaloni, LCSW

CARE Manager, Dean of Students Office nmortaloni@csusm.edu 760-750-4935