Console Brief Bob Dick Presenter: Bob Dick CRITICAL COMMUNICATIONS - - PowerPoint PPT Presentation

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Console Brief Bob Dick Presenter: Bob Dick CRITICAL COMMUNICATIONS - - PowerPoint PPT Presentation

Feb 13, 2023 409 likes •677 views

Operations Center Communication Console Brief Bob Dick Presenter: Bob Dick CRITICAL COMMUNICATIONS HOW DO YOU COMMUNICATE TODAY? IN AN EMERGENCY OR CRISIS SITUATION DO YOU HAVE THE TECHNOLOGY PLATFORM TO COMMUNICATE EFFECCTIVELY? ABOUT ACG

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Bob Dick Operations Center Communication Console Brief

Presenter: Bob Dick

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CRITICAL COMMUNICATIONS

HOW DO YOU COMMUNICATE TODAY? IN AN EMERGENCY OR CRISIS SITUATION DO YOU HAVE THE TECHNOLOGY PLATFORM TO COMMUNICATE EFFECCTIVELY?

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ABOUT ACG SYSTEMS

COMMAND AND CONTROL CENTER GROUND RADIO COMMS AIR to GROUND COMMUNICATIONS PTP MICROWAVE INTER OP & REMOTE RADIO ACCESS RECORDING ACG Systems is a communication solution provider capable of delivering complex integrated systems to aviation and federal customers. MARKET LEADER IN AVIATION COMMUNICATIONS

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ABOUT ACG SYSTEMS

MARKET LEADER IN AVIATION COMMUNICATIONS

  • AM Ground/Air Radio:

Park Air, Technisonic, ICOM

  • FM Ground Radio:

Motorola, ICOM, Kenwood

  • Command & Control Consoles:

AVTEC / WAVE / Zetron / Orion / Telex ACG IS A VENDOR NEUTRAL PROVIDER COMMITTED TO CUSTOMER NEEDS

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ACG SERVICES

  • PEOPLE. PROCESS. PRODUCTS

DESIGN AND ENGINEERING CONFIGURATION LOGISTICS PROGRAM MANAGEMENT INTEGRATION TESTING INSTALLATION ACCEPTANCE TESTING HELP DESK SUPPORT TRAINING

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CUSTOMERS

COMMERCIAL AVIATION

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CUSTOMERS

AVIATION RELATED

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What is Communication Console Technology?

Technology that allows you to integrate different communication systems such as radio, telephone into one platform.

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Console System Architecture

Ground Radio Phone switch VPGate™ Console A/G Base Radio LAN/WAN

  • Simple scalable expansion to add positions or

radio/telephone

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CONSOLE POSITIONS INCLUDE:

A. 1 Touchscreen Monitor B. 2 Speakers C. 1 Headset

C

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SAMPLE OPERATOR POSITION

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Sample Airport Operator Position

Intuitive & Logical Design

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Auto & Speed Dial Feature

Lack of immediate access to telephone numbers slows down an operation!

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Sample Airport Autodial Page

Speed dial data bases for immediate access to thousands of numbers

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MOBILE DISPATCH SCOUT

.

SCOUT MOBILE DISPATCH Scout or Ranger installed on a Windows laptop or tablet communicating via secure VPN connection: CONNECTION OPTIONS LTE – Greatest regional mobility to stay connected while on the move Wi-Fi – Site connectivity to increase situational awareness during operational meetings

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Airport Operations Center Ramp Tower Airport Security Police & Fire Communication Console: Value Proposition

How can it improve your the

  • peration?
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VALUE PROPOSITION:

Expand Communications

  • Expand telephone functionality
  • Add access to radio resources: ramp frequencies, TSA, FAA, state & local
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VALUE PROPOSITION:

Expand Communications

  • Increased communications = more informed operational decisions by all

Ground Radio Phone Console A/G Base

Before After

Radio Phone

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VALUE PROPOSITION: Improve Communications

Via intuitive operator GUI & digital/IP voice technology

  • Ease of operation

= increased use of communication tools

  • More expedient comms

= Access to assets allows more time for better, safer decisions

  • Clarity of comms

= Fewer mistakes & misunderstandings

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VALUE PROPOSITION: Improve Communications

Via intuitive design, clarity & timing

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VALUE PROPOSITION: Connect Communications

  • Simultaneous Broadcasting over

Radio & Telephone = Expedites info flow

  • Patching disparate groups reduces

delay of critical information = Timely decision making

  • Enhanced telephone capabilities:

Conferencing, Transferring, Unattended/Attended Call Forwarding

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VALUE PROPOSITION:

Employee production & professional

  • Increase employee production
  • Allows piping of audio for training during downtime
  • Impress potential business partners
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VALUE PROPOSITION:

Enable Mobile Communications

  • Flexible Emergency backup sites w/lower costs
  • Or pick up and go
  • Offsite access for management & critical personnel
  • Future: remote office
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VALUE PROPOSITION:

Recording

ACCESS to playback of communications

  • Instant Recording: Real Time Retrieval, Playback,

Forwarding

  • Long Term: Recording and Archiving
  • Use for QC, Training, Law Enforcement
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VALUE PROPOSITION SUMMARY

EXPAND your ability to communicate with various departments, agencies, airlines IMPROVE the clarity and timing of comms via intuitive GUI design & technology CONNECT radio & telephone comms between those who could not previously talk INCREASE productivity & professional of airport personnel & operation center ENABLE mobility of comms thus increasing flexibility of operation ACCESS immediate and long term recordings

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Bob Dick Thank you! Come and Talk to us at Booth 1000

Presenter: Bob Dick