Community Engagement. 22 September 13:30 15:00 BST Welcome & - - PowerPoint PPT Presentation

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Community Engagement. 22 September 13:30 15:00 BST Welcome & - - PowerPoint PPT Presentation

Jan 12, 2023 218 likes •1.08k views

Digital Community Engagement. 22 September 13:30 15:00 BST Welcome & digital housekeeping This is a webinar but we want to We've over 200 people! So For technical support see you faces, so please keep you we won't have time for you

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22 September 13:30 – 15:00 BST

Digital Community Engagement.

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Welcome & digital housekeeping

For technical support you can privately message Design Council admin or Chris Morgan in the chat This is a webinar but we want to see you faces, so please keep you video on but microphone off We've over 200 people! So we won't have time for everyone's questions, but please put burning questions in the chat.

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Introduction to Design Council

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“To promote by all practicable means the improvement

  • f design in the products of British industry”
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Where we are now: Design as a force for change

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WHAT we make happen

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Health & Wellbeing Design Skills Sustainable Living

Our vision is a world where design, as a force for change, makes lives better for all.

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A mindset and skillset. Critical thinking and creativity combined. Much more than aesthetics.

What is design?

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A Framework for Innovation

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Why digital community engagement?

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Aims of this afternoon To share how designers across service design,

  • rganisational design,

policymaking and place shaping are using digital methods to engage communities in designing their own futures

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Matt Mcstravick, Deepr Sarah Jones-Morris, Association of Collaborative Design Dr Jo Morrison, Association of Collaborative Design Akil Benjamin, Comuzi Duncan Bain, New Practice Sarah Drummond, Snook Vasant Chari, UK Government Policy Lab Conversation #1 Digital ways to connect to each other &

  • ur places

Conversation #2 Pivoting engagement to digital during the pandemic Conversation #3 Digital engagement within traditional

  • rganisations
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Conversation #1

Digital ways to connect to each other & our places

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Matt Mcstravick, Deepr

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At the centre of every design problem is a human relationship.

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When people come together with meaningful connection they:

  • Carry out whatever task is at hand to the very best of their

ability

  • Take great care of the experience of the other
  • Are far more flexible when it comes to changes in their

expectations and problems in the process

  • Experience feelings of belonging, wellbeing and want to repeat

the activity

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The Conditions for human connection

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The Framework

Free to download: www.deepr.cc

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  • 1. Reduce

separation

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  • 2. Meet

people where they are

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  • 3. ‘Be’ human

connection as you ‘do’ human connection

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  • 4. Embrace

new rituals of human connection

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Thank you

🙍 👁 😭 deepr.cc

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Sarah Jones-Morris & Dr Jo Morrison, Association of Collaborative Design

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Mainstreaming collaborative design across the built environment to democratise design, create better neighbourhoods and inspire long-term stewardship.

Championing Network Research Events and Collaboration Training

www.theacd.org.uk

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Digital Community Engagement

Digital as a way to connect with each other and our places

  • Dr. Jo Morrison (Calvium) ACD

Sarah Jones-Morris (Landsmith Associates) Co-chair of ACD

There are different ways of using digital technologies; to enable communities to understand their environments better, to have agency and to co-design places with professionals. We’ve selected some examples of excellent practice submitted by the ACD network:

  • Participation through data gathering
  • Shaping social places using tech
  • Imagining hybrid spaces
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Participation through data gathering

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Shaping social places using tech

Initial stages of scoping out a community-led plan for a town in Wales

A balanced range of digital tools to enable people to engage with the project in ways in which they feel are accessible. Prepared an approach that seeks to enable people to engage in different ways throughout the project - to enable 'depth' and 'breadth’:

  • Breadth: website / stakeholder email list / Place Check map / newsletter
  • Depth: Online focus groups (via zoom) for different stakeholder groups

including schools and youth groups / Google forms / Place Check (www.placecheck.info) walkabouts - taking the phone or tablet out to populate the digital map whilst out on a walk

www.placestudio.co.uk @placestudio

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Imagining hybrid spaces

How might location-specific digital products, services and experiences provide new ways for people to experience the public spaces of Porth Teigr?

https://calvium.com/projects/ideascape/

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Explore through different lenses Individual to collective One size does not fit all

www.theacd.org.uk

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Conversation #2

Pivoting engagement to digital during the pandemic

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Akil Benjamin, Comuzi

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COMUZI

Akil Benjamin akil@comuzi.xyz

I like making new friends, if you would like to introduce yourself please email me

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PIVOTING ENGAGEMENT TO DIGITAL THROUGH COVID

COMUZI

akil@comuzi.xyz @akilbenjamin

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OUR TOP TIPS

COMUZI

akil@comuzi.xyz @akilbenjamin

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Connecting with Communities Framework

COMUZI

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The Pre-engagement survey

COMUZI

akil@comuzi.xyz @akilbenjamin

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COMUZI

akil@comuzi.xyz @akilbenjamin

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Pre-session Pack

COMUZI

akil@comuzi.xyz @akilbenjamin

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Smilez Focus Group Prep Pack

COMUZI

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COMUZI

Your Role as a participant

Your role in all of this is to be honest, to tell us what you think and to not hold back thoughts or comments you think are important. You will not hurt our feelings. Our job in this session is to listen, so please share what’s on your mind in the session. NOTICE: To capture learning and insights during the call we will look to record the call and may ask you to screen your share for a brief period of time when you are on the call if you are on a laptop. You will not have to turn your camera on if you are uncomfortable with this.

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Participant recruitment is marketing

COMUZI

akil@comuzi.xyz @akilbenjamin

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Participant recruitment requires

COMUZI

akil@comuzi.xyz @akilbenjamin

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Thank you

Akil Benjamin akil@comuzi.xyz

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Duncan Bain, New Practice

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Digital and remote engagement, creative learning and reciprocal value in public consultation

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How do you replicate the messy creativity and genuine connection of hands on processes when you can’t meet in person? How can we learn from digital communities How has building remote engagement processes helped shape our thinking and future practice

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@_newpractice www.new-practice.co.uk info@new-practice

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Conversation #3

Digital engagement in traditional

  • rganisations
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Sarah Drummond, Snook

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Digital Engagement | @rufflemuffin 64

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Digital Engagement | @rufflemuffin 65

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Co-designing is a spectrum Question where the power lies in setting the brief, the vision and what expertise is needed to implement it

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+/ - Active Involvement in delivery of the outcome ___________ +/ - Individual or collective control of the outcome/ vision

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Am I?

Creating purposeful and respectful ways for people to participate? Actively listening, so as to value the wisdom of those sharing? Creating the right conditions for people to feel supported, appreciated, welcome and to show up as they wish? Behaving in a way that is reinforcing power dynamic or inequity - or creating the space for change? Seeking and validating consent through, early and often? Intentionally building long term relationships and only leaving good behind? Acting in a way that allows positive opportunities to emerge beyond the life of this ‘project’?

@melrayment

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Vasant Chari, UK Government Policy Lab

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Next practice inpolicy

Our C OVID-19experience

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We believe that people-centred

approaches andexperimentation

can transformpolicymaking.

Policy Lab X Disability Unit (Cabinet Oice) ethnographic fieldwork to explore

the lived experiences of disabled people (2019-20).

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Policy Lab is a multidisciplinary team working openly and collaboratively

across government, bringing

expertise in policy, ethnography, systems thinking, futures and design. We sit on the edge of government, bringing in diverse professions, communities andexperiences. We are part of a global public sector innovation community, also including think tanks, academics, design agencies and government bodies.

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We support the public sector to achieve better policy outcomes by partnering on

innovative projects, leading and demonstrating best practice, and

delivering training.

Policy Lab X Department for Transport

using virtual reality to allow policymakers and stakeholders to experience different street designs around the world (2018).

Readmore

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In the UK, there are over 23,000 policymakersworking tosupport ministers to develop policy. Since 2014, we have partnered with policy teams on over 100 projects, working with 7,000 public servants across central and local government departments and agencies, as well asinternationally.

British Embassy Zagreb British Embassy Buenos Aires
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Like you, we’ve tried toadapt to a changingworld

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Remoteethnographic practice

We have adapted our ethnographic methods to social distancing restrictions, using a mix

  • f remote video diaries and interviews.
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Taking a stepback

As services transform all around us

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policylab@cabinetoffice.gov.uk @P

  • licyLabUK
  • penpolicy.blog.gov.uk

slideshare.net/openpolicymaking gov.uk/guidance/open-policy-making-toolkit Email Twitter Blog Slideshare Open Policy MakingToolkit

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Thank you!