civicrm open source software for managing customers
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CiviCRM: Open-source software for managing customers, members, - PowerPoint PPT Presentation

CiviCRM: Open-source software for managing customers, members, donors and more @Skvare @TheKateShaw on Twitter Katetak on Drupal & CiviCRM https://skvare.com #CiviCRM @Skvare #TexasCamp Audience Audience CRM Client Customer


  1. CiviCRM: Open-source software for managing customers, members, donors and more @Skvare @TheKateShaw on Twitter Katetak on Drupal & CiviCRM https://skvare.com

  2. #CiviCRM @Skvare #TexasCamp

  3. Audience Audience

  4. CRM Client Customer Constituent Contact

  5. How important is this Volunteered for your organization person to your once … organization? Gave a $50 donation … . Attended a lecture your org sponsored … . A client of one of your service programs … . What if this was the SAME person? From ‘Harness the Power of Your Data’ by Kami Griffiths and Dean Graham Image courtesy of Pet Prevent a Litter (PALS) of Central Texas

  6. Your Website

  7. CiviCRM CiviCRM, an open-source solution http://www.civicrm.org

  8. Over 10,000 nonprofits worldwide use CiviCRM Electronic Frontier Amnesty International Foundation Leukemia and Lymphoma Wikimedia Foundation Research Drupal Association United Methodists/End Malaria Linux Foundation UNESCO Techsoup

  9. Real World applications for Associations Activists Universities Businesses

  10. Contacts Members Relationships Clients Segments Volunteers Groups Donors Activities Affiliates Reminders Event participants

  11. CiviPledge CiviContribute Components CiviCampaign CiviMember CiviHR CiviEvent CiviCase CiviMail CiviGrant

  12. Key Features User synchronization Extensible Import / export CMS integration Search Drupal Module: CiviCRM Entity drupal.org/project/civicrm_entity

  13. Key Features Access control Custom fields Dedupe Tracking Mapping

  14. Greater Houston Off-Road Biking Association Membership Management http://ghorba.org/

  15. Before and after: ● Their old site was in static HTML. Membership data was spread across different formats. ● Custom CiviCRM/Drupal solution manages membership. ● Within 90 days of website launch, membership shot up 35%! GHORBA http://ghorba.org

  16. Salvation Army Echelon National Organization with Local Chapter Management https://salvationarmyechelon.org/

  17. New site allows local chapters to: ● track memberships send out e-newsletters to ● members or donors ● set up events, fundraising and discount codes recruit, schedule and track ● volunteers ● show a calendar of events, meetings and volunteer opportunities ● use shared reports with local data Salvation Army Echelon Full case study at: https://skvare.com/portfolio/echelon

  18. Volunteer Management

  19. University of Minnesota Foundation Peer-to-Peer Fundraising https://crowdfund.umn.edu/

  20. The new site raised $463,508 in under 18 months, a 350% increase in fundraising over the prior timeframe. “ Approximately 69 percent of crowdfunding donors are new to the University, making the site a great donor acquisition tool. Crowdfunding campaigns have also helped boost alumni engagement as well.” -- Robyn White, Digital Content Manager University of Minnesota Foundation Full case study at: https://skvare.com/portfolio/umnf

  21. Things to Consider Planning Budget

  22. What does CiviCRM cost? ● Implementation ● Configuration ● Hosting ● Upgrades ● Resources

  23. Resources Learn more: book.civicrm.org Try it: demo.civicrm.org Find an expert: civicrm. org/providers Turn-key: Civicrm. org/providers/hosting Do-it-yourself: civicrm. org/download

  24. Community #CiviCRM (social media & IRC) Local Meetups Online training User Summit (Washington, D.C.) CiviCon

  25. CiviCon Ticket CiviCon Ticket Giveaway Giveaway To enter into the drawing for Skvare is Gold Sponsor of CiviCon 2016 in Fort Collins, a ticket, register at https: CO and we are giving away //skvare.com/freeticket by one complimentary April 15. registration to the conference on June 2­-3, 2016 ($229 value).

  26. Text Questions?

  27. Thank you! @Skvare @TheKateShaw Katetak on Drupal & CiviCRM https://skvare.com

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