Changes to Licensing A presentation to the private security - - PowerPoint PPT Presentation
Changes to Licensing A presentation to the private security industry to explain the changes in our processes. 1 2 3 4 Why are we What are we What do the Useful changing? changing? new information processes and getting look like?
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A presentation to the private security industry to explain the changes in our processes.
Why are we changing?
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What are we changing? What do the new processes look like? Useful information and getting prepared
point of application to the granting of a licence
licensable activity are found to be correctly licensed). Despite the industry being largely compliant, challenges remain such as the industry’s association with organised crime. Although small in scale, almost every example presents a risk to the integrity of the licensing regime. We work closely with the National Crime Agency, the police, HMRC, Home Office Immigration Enforcement and other agencies to identify, prosecute
recent successes when significant contracts or sums of money have been taken from offending businesses and individuals through employing asset confiscation legislation. 2
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3 ‘Digital by default’ is government policy. Our processes relied largely on paper applications which slow the application process down, are harder to manage and regulate, and are old fashioned. Technology has moved on significantly since the current platform was
the industry and are using the opportunity to build in new functionality and efficiencies. We want to regulate the industry through good businesses and the changes reflect this aspiration.
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Our vision is to create and maintain ‘A private security industry so professional and respected that it needs minimal intervention’. But what does passing responsibility to the industry mean?
them! We want to trust certain businesses to manage their own identity checks which in turn will streamline our processes
a licence
with a further 8-10 businesses (mostly micro and small) joining each month. They have achieved that standard, what else can we trust them with? The proposal is to offer two new services (Licence Management and Licence Assist) which are available to approved contractors
contractors so that they can access Licence Management or Licence Assist
become part of the ACS
work with the private security industry to identify further opportunities to use our new technology to the benefit of both the regulator and the industry.
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Private security industry SIA
accounts
website to reduce the volume of routine calls to our contact centre
the application process
contractors: Licence Management and Licence Assist
browsers which will improve access to the SIA site and licensing
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What are the changes?
they will manage applications and their relationship with us
access the Licence Status Checker – an updated and improved version of the current service
to use Licence Assist or Licence Management allowing them to pay and act on behalf of individuals submitting applications.
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self-service functionality
and management.
All individuals
behalf of an individual
Checker.
All businesses
submitting applications
Licence Management.
Businesses who are approved contractors
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What are the changes?
services go live
replace the telephone renewal facility that will not be available once the new services go live
an online account or submit an application without having to go to a post office to verify identity. More information concerning exceptions is available on our website at ‘Changes to Licensing’.
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No bulk applications No telephone renewals All licence applications and renewals processed
Paper applications will only be accepted in exceptional circumstances
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The changes will affect individuals and businesses in different ways:
Individuals
services) will need to create a personal online account.
employers paying for their licence. ACS Businesses
have the opportunity to use the Licence Assist, Licence Management or Licence Pay Only functionality.
create a business online account.
behalf of individuals but the individual will still have to go to a post office for identity verification.
applications on behalf of employees but could still use Licence Pay Only.
contractor pilot businesses although we are already looking at identifying the next tranche
Other Organisations
applications or ‘pay on behalf of’ will lose these services but may then use the new Licence Pay Only service.
have previously but they will be able to assist with online applications.
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Licence Management
Licence Assist Licence Pay Only Licence Status Checker
Through the new self-service website, all businesses will have access to Licence Pay Only and the Licence Status Checker. Additionally, approved contractors will have access to Licence Assist and Licence Management should they wish to use these services.
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make a payment on behalf of an individual.
Licence Pay Only
create customised lists to check licence status
Licence Status Checker
real-time licence lifecycle updates.
approved contractors who satisfy additional criteria.
Licence Manage ment
behalf of the individual during application process
approved contractors.
Licence Assist
Please note, these services are all free of charge and voluntary. They have been created to help address the needs of the industry.
New tools for all businesses
the individual in the payment of the licence . You will be able to pay the licence fee on behalf
Licence Status Checker will enable anyone to develop a customised list of individuals to check or monitor the status of specific licences. This will be useful for police or local authority partners or, perhaps, venues who want to check ‘at a glance’ that their contracted door supervisors are licensed. Approved contractors will benefit from two new services: Licence Assist and Licence Management.
Your business self-service online account will inform you when we grant a licence to one of your staff.
carry out and endorse identity checks for new applicants without the need for them to go to a post office. This provides businesses with the ability to update an employee’s details on their behalf. Businesses using Licence Management will need to meet performance criteria over and above those required by our Approved Contractor Scheme, pass an assessment including a Code of Connection (IT security) and sign a partnership agreement with the SIA. The initial qualifying assessment will be conducted by us at no cost to the business. Thereafter, the assessment will be built into the routine ACS assessment process.
11 It will be easier for qualifying security businesses to:
licence applications on behalf of their staff
licence applications on behalf of their staff
involvement with an individuals online account during the application process.
It will be easier for individuals to:
their licence account information with their employer via secure process
licence – because their employer will do this
their licence application and keep personal details up to date.
Will receive all the benefits of Licence Assist, as well as:
time and effort in going to a post office for this service
access to the licences of linked staff, allowing them to update changes to circumstances (e.g. new address) ensuring no delay on renewal
application process; easier to plan the resourcing of contracts; less opportunity for disorganised staff to make your life hard!
revocation, avoiding reputational embarrassment
Licence Assist
Licence Management
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business
verification.
Individual
sector and service qualification in the system
Business using Licence Assist
Post Office
Certificate (OCC) if appropriate
licence.
SIA
12 Application Timeline
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business.
Individual
and service
details.
Business using Licence Management
appropriate
SIA
13 Application Timeline
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OFFICIAL OFFICIAL
If you have previously held a licence… New Individual…
When registering for an account on the self–service website: Select ‘known to the SIA’ and register your new user name and password. Select ‘Register for a personal account’ and register your new user name and password. We will automatically check your details to see if you have previously held a licence. If you have a licence number or application number to hand, you will be able to provide these to help us match your information. Go on line to www.sia.homeoffice.gov.uk/apply Select ‘individual registration request’ and then ‘new to the SIA’ Select ‘Register for a personal account’ and register your new user name and password. If we are able to match your details, you will be presented with three security questions to confirm your identity. Users will be asked for three out of the five following pieces of information:
You will be required to record the following information to verify that we do not already hold any information for you:
Validation of the above will enable a match and you will only need to update information that has changed at the point of renewal or application for additional licences. Registration complete. Registration complete.
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Go to our website at: www.sia.homeoffice.gov.uk Record the details of the company super user. The super user is the named person within the business who has system access and permission to manage the business
Full name Username and password Email address Security questions.
The super user will then complete:
Licence Assist
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Linking is the online process that allows a business to link their business account to an individual's account. This process includes the individual providing consent to allow the business to act on their behalf. The process for this is:
through the online business account
time
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Cards will be replaced as existing licences expire The changes include:
picture (similar to a driving licence) which is visible when tilted at the right angle
making the card harder to copy
and front including UV, micro text and engraving
barcode which through a QR code reader will take the holder to useful information such as licence conditions.
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What should I do now?
that provides the ‘SIA Licence Application’ service to verify identity, photograph and take payment for your licence application
changes
What can I do when the self-service website is open for registration?
questions; licence details will automatically be linked to your new account 18
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What should we do now?
www.sia.homeoffice.gov.uk/changes
especially if this means your staff will have to go to a post office for the first time
attractive to your business
application asking for info that is available on our website. This takes up valuable time for our staff better used on complex enquiries. Please direct your staff with licensing queries to our website first. What can I do when the self-service website is open for registration?
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