CER National Smart Metering Programme High Level Design Appendix C - PDF document

CER National Smart Metering Programme High Level Design – Appendix C (Presentation of Energy Usage Information) DOCUMENT Proposed Decision Paper TYPE: REFERENCE: CER/13/286C 17 th December 2013 DATE PUBLISHED: 24 th January 2014 CLOSING DATE: The Commission for Energy Regulation, The Exchange, Belgard Square North, Tallaght, Dublin 24. www.cer.ie

CER – Information Page Abstract: This paper outlines the proposed decision by the CER on the requirements for Presentation of Energy Usage Information, after taking account of responses received to its recent consultation on this topic. This document should be read in conjunction with the related Smart Metering proposed decision paper (CER/13/286), which is issued in parallel. Target Audience: This paper is for the attention of members of the public, the energy industry, consumers and all interested parties. It is of less relevance to large electricity and gas users because such consumers will not be directly affected by the National Smart Metering Programme (NSMP). Related Documents: NSMP documentation is available on the CER website here.

Proposed Decision on Presentation of Energy Usage Information 17 th December 2013 CER/13/286C Table of Contents 1 Introduction .............................................................................................................. 5 1.1 Purpose of this Paper ....................................................................................... 5 1.2 Structure of this Paper ...................................................................................... 5 1.3 Scope of CSI Proposed Decisions .................................................................... 5 2 Overview of Information Strategy ............................................................................ 6 2.1 Strategic Position .............................................................................................. 6 2.2 Introduction and Drivers .................................................................................... 6 2.3 Definitions ......................................................................................................... 7 2.3.1 In-Home Display Definition ......................................................................... 7 2.3.2 Smart Billing Definition ............................................................................... 7 2.3.3 Harmonised Downloadable File ................................................................. 7 2.4 Purpose ............................................................................................................ 8 2.5 Core Information ............................................................................................... 8 2.5.1 Supplementary Information ........................................................................ 9 2.6 Consumer Interaction...................................................................................... 10 2.7 Information Timescales ................................................................................... 11 3 Smart Bill ............................................................................................................... 13 3.1 Summary of Requirements ............................................................................. 13 3.2 Evaluation Criteria .......................................................................................... 15 3.2.1 Rationale and Evaluation ......................................................................... 15 3.2.2 Consultation Responses .......................................................................... 16 3.3 CER Decision ................................................................................................. 17 3.3.1 Summary .................................................................................................. 18 4 Harmonised Downloadable File ............................................................................. 20 4.1 Summary of Requirements ............................................................................. 20 4.2 Evaluation Criteria .......................................................................................... 21 4.2.1 Rationale and Evaluation ......................................................................... 21 4.2.2 Consultation Responses .......................................................................... 22 4.3 CER Decision ................................................................................................. 22 4.3.1 Summary .................................................................................................. 23 5 Mandated IHD ....................................................................................................... 25 5.1 Summary of Requirements ............................................................................. 25 5.2 Evaluation Criteria .......................................................................................... 26 5.2.1 Rationale and Evaluation ......................................................................... 26 5.2.2 Consultation Responses .......................................................................... 28 5.3 CER Decision ................................................................................................. 28 5.3.1 Summary .................................................................................................. 28 5.3.2 MIHD Requirements Mapped to TOU Options if Automation Not Possible 31 Appendix C1 – Excluded Requirements 6 ................................................................ 33 6.1 Summary of Requirements ............................................................................. 33 6.2 Evaluation Criteria .......................................................................................... 33 6.2.1 Rationale and Evaluation ......................................................................... 33 6.2.2 Consultation Responses .......................................................................... 34 6.3 CER Decision ................................................................................................. 35 7 Appendix C2 - Summary of Consultation Responses ............................................ 36 3

Proposed Decision on Presentation of Energy Usage Information 17 th December 2013 CER/13/286C 7.1 Summary of Responses .................................................................................. 36 7.2 Proposed Requirements ................................................................................. 36 7.2.1 Evaluation Criteria .................................................................................... 36 7.2.2 Definition of Requirements ....................................................................... 38 7.2.3 Proposed Smart Billing Requirements ...................................................... 40 7.2.4 Proposed MIHD Requirements ................................................................ 42 7.2.5 Proposed CWI Requirements ................................................................... 46 7.2.6 Impact Assessment of the Different Options in Terms of the Evaluation 47 7.2.7 Additional Requirements .......................................................................... 48 7.2.8 MIHD Refresh Rate .................................................................................. 49 7.3 MIHD Presentation of Cost Information .......................................................... 51 7.4 Customer Web Interface: Provision of Data .................................................... 53 7.5 CER Minded to Review ................................................................................... 56 7.6 Other Policy: MIHD Support ............................................................................ 57 7.7 Other Policy: Frequency of Billing ................................................................... 58 7.8 Data Availability and Protection ...................................................................... 59 7.9 Programme Related Responses to Consultation ............................................ 61 7.9.1 Mandated IHD Roll Out ............................................................................ 61 7.9.2 Design Issues ........................................................................................... 61 7.9.3 Home Area Network ................................................................................. 62 7.9.4 HAN Communications .............................................................................. 62 7.9.5 Consumer Engagement ........................................................................... 62 7.9.6 Consultation Feedback ............................................................................. 63 4