Category & Progression Specific Programming Model for Industry - - PowerPoint PPT Presentation

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Category & Progression Specific Programming Model for Industry - - PowerPoint PPT Presentation

Jul 23, 2023 377 likes •745 views

Category & Progression Specific Programming Model for Industry Agnostic Incubators Sean OShea @SeanPatOShea soshea@sfbi.net +1 505 424 1140 Category Specific Programming Model for Industry Agnostic Incubators Sean OShea

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Category & Progression Specific Programming Model for Industry Agnostic Incubators

Sean O’Shea

@SeanPatOShea soshea@sfbi.net +1 505 424 1140

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

SFBI Program Outline

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Origins

Increase Value Increase Participation Increase Satisfaction

How To…

  • Clients
  • Stakeholders
  • Volunteers
  • Partners
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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

SFBI’s Category Specific Program Model

  • Started with review of past and present Incubator

Clients

  • Grouped Companies by line of business, resources

and assistance needed, Incubator facilities used, and community partners willing to help

  • Associated with but not dictated by NAICS or
  • ther industry classifications. 4 categories Unique

to SFBI

  • Categories could also be considered micro-

clusters

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

SFBI’s Category Specific Program Model

Actual not Aspirational

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Process & Product BioScience

Advisory Council Service Training Advisory Council Tech Check Periodic Table Market ID Advisory Council Advisory Council

Categories

Service Technology

How to be the Boss Scaling

Startup Partner Graduate

Progressions

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

SFBI Progressions

Startup Partner Graduate

Progressions

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

SFBI Progressions

Startup Partner Graduate

Progressions

Most companies entering the Incubator begin in the startup progression. Startups are encouraged to participate in as many programs as possible and regular coaching sessions. Startups receive quarterly progression reports to help track their growth. Companies typically stay in the startup progression for 2 to 3 years.

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

SFBI Progressions

Startup Partner Graduate

Progressions

Companies that have achieved a level of growth commensurate with their goals upon entering the SFBI’s program as a client. Individual serial entrepreneurs that have started companies at the Incubator in the past can also start the program in the partner

  • progression. Partners are encouraged to act as

informal mentors to companies in the startup progression.

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

SFBI Progressions

Startup Partner Graduate

Progressions

Companies that have graduated from the SFBI program are welcome to remain active in the SFBI community. Graduate clients are an invaluable source of information on the Incubator’s program and business growth

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

SFBI’s Progressions

  • Each Progression will also have it’s own specific

programming

  • Progressions including Fellowships and/or Seed

Stage Companies receiving Incubator funding can be included

  • Every SFBI Client receives a progression report
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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

SFBI’s Progression Reports

Identify Company, Category, Progression and Quarter (calendar) Revenue change since last quarter and since last year. Investment recorded over past 5 quarters and a chart of full time and part time employment over past 5 quarters Identifies participation as Low, Moderate or High for the quarter and offers insights into the numbers

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

SFBI’s Progression Reports

  • Using Information collected quarterly from Clients
  • Added sense of value to the clients
  • Showcases improper reporting
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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Process & Product BioScience

Advisory Council Service Training Advisory Council Tech Check Periodic Table Market ID Advisory Council Advisory Council

Categories

Service Technology

How to be the Boss Scaling

Startup Partner Graduate

Progressions

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Categories

Service Companies that perform organizational, structural or aspirational duties in a skillful manner for the continuance or betterment of an individual,

  • rganization or institution.
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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Process & Product Companies that use raw materials, components, parts or a combination of all three to make a finished product and/or develop more effective methods to assemble or disassemble finished goods. Also includes companies that develop one or more processes to improve the production, safety, efficiency or competiveness of a finished product.

Categories

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Technology Companies with a focus on the writing, maintaining and/or dissemination of programming code to be used in or manifested as software and/or applications.

Categories

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

BioScience Companies that use the knowledge of biological systems in the design, use and/or manufacture of novel and innovative solutions addressing health, agriculture and environmental challenges.

Categories

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Category Specific Model

Process & Product BioScience

Advisory Council Service Training Advisory Council Tech Check Periodic Table Market ID Advisory Council Advisory Council

Categories

Service

How to be the Boss Scaling

Categories each include an Advisory Council made up of industry experts, resource providers, business people, and SFBI clients. Categories also have their own programing aimed specifically at clients in that category.

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Process & Product BioScience

Advisory Council Tech Check Periodic Table Market ID Advisory Council Advisory Council

Categories

Advisory Council Service Training

Service

How to be the Boss Scaling

Clients in this category also receive the Service Training Seminar Packet and have access to service training workshops designed to provide the skills and tools necessary to deliver exceptional customer service. And an open discussion program to help in the transition from founder to individual responsible for employees

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

BioScience

Advisory Council Service Training Tech Check Periodic Table

Process & Product

Advisory Council Market ID Advisory Council Advisory Council

Categories

Service

How to be the Boss Scaling

Companies also receive the Market ID Seminar Packet and take part in Market ID workshops where they define, research and strategize entry into new markets.

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Process & Product

Advisory Council Service Training Advisory Council Tech Check Market ID

BioScience

Periodic Table Advisory Council Advisory Council

Categories

Service

How to be the Boss Scaling

Companies in the BioScience category meet semi-regularly for equipment showcases, training, and webinars.

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Process & Product BioScience

Advisory Council Service Training Advisory Council Periodic Table Market ID Advisory Council

Categories

Service

How to be the Boss Tech Check Advisory Council Scaling

Companies also receive the Scaling Seminar Packet and take part in Scaling workshops where they learn about methods to scale their companies using case studies from successful local tech companies. A monthly Tech Check Newsletter also keeps companies informed about funding opportunities and other events

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Advisory Council Format

Left side includes SFBI Client Companies in the category listed by their progression: Startup, Partner & Graduate. Followed by the names of the advisers and any staff members present

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Advisory Council Format

Explain the purpose of the Advisory Council: Provide assistance, expertise and

counsel to SFBI clients in the BioScience category; create a community of interested and likeminded companies and individuals; and contribute to the success of the burgeoning BioScience cluster in Northern New Mexico.

Introductions of Guests invited to the AC Meeting Upcoming programs and events happening at the Incubator What’s happening in the area that may be

  • f interest to the group

Requests for Assistance: clients ask the group questions and get advice about their business

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

  • RFA’s are great opportunities to identify client

needs and create programming around them

  • Advisory Councils act as points of contact for

advisers and clients. Mentor relationships can form from these interactions and be facilitated by the incubator

  • Prospective clients, funders, politicians can all be

invited to participate in these advisory councils

Advisory Council Format

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Process & Product BioScience

Advisory Council Service Training Advisory Council Tech Check Periodic Table Market ID Advisory Council Advisory Council

Categories

Service Technology

How to be the Boss Scaling

Startup Partner Graduate

Progressions

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Origins

Increase Value Increase Participation Increase Satisfaction

How To…

  • Clients
  • Stakeholders
  • Volunteers
  • Partners
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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

After 1st Year

Increase Participation

  • Every Client has attended at least 1 Advisory Council. Most

have started attending regularly

  • Small workshops, seminars, lunches, and networking

events better attended and participants are more engaged

  • Volunteers, Partners and COBA members also regularly

attend AC meetings and want to engage in other programs

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

After 1st Year

Increase Satisfaction

  • Survey given in May 2016 found 90% of clients surveyed

Strongly Agreed with the question “Ae you satisfied with the programs and services of the Incubator?”

  • Anecdotally, the volunteers and COBA members are more

satisfied with the interactions they have with clients

  • EcoSystem wide survey being planned to gauge satisfaction

and Net Promoters to set as baseline

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

After 1st Year

Increase Value

  • Created a new language for employees, clients, volunteers

and other stakeholders to describe the programs and benefits of the incubator

  • Further illustrates that the incubator is a campus and a set
  • f programs
  • A way to quickly identify and service different client needs
  • r problems
  • Facilitates deeper connections and collaborations
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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

Other Findings

  • Better On-Boarding of clients and volunteers
  • Ability to narrow in on different strategies and
  • pportunities for different categories
  • Differentiates Incubator programs from other

business resources in the community

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Sean O’Shea Program Director Santa Fe Business Incubator 3900 Paseo del Sol Santa Fe, NM 505-424-1140 www.sfbi.net | soshea@sfbi.net Category Specific Programming Model for Industry Agnostic Incubators

SFBI Program Outline

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Sean O’Shea

soshea@sfbi.net +1 505 424 1140

Thank you!