Cadastral reform for sustainable land redistribution in Zimbabwe - - PowerPoint PPT Presentation

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Cadastral reform for sustainable land redistribution in Zimbabwe - - PowerPoint PPT Presentation

Cadastral reform for sustainable land redistribution in Zimbabwe Dorman Chimhamhiwa University of Zimbabwe Dept of GeoInformatics and Surveying Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002 Presentation


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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Cadastral reform for sustainable land redistribution in Zimbabwe

Dorman Chimhamhiwa

University of Zimbabwe Dept of GeoInformatics and Surveying

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Presentation Overview

  • Cadastral reform
  • Why, When and How ?
  • Cadastral processes in Zimbabwe
  • Justification for reform
  • Attention areas and Concluding Remarks
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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Major arguments in the presentation

  • Need to develop an integrated vision and strategy
  • impact of global drivers :- economic reform, globalisation,

urbanisation and technology can not be ignored.

  • Land reform processes are intimately linked to cadastral

institutions.

  • “If cadastral reform is not initiated, there are risks of a degraded

cadastre, inefficient practices, overpriced surveys and an inability to fully utilise new technologies“(Smith, 1990)

  • Process, Performance Modelling, Simulation and Benchmarking

are important assessment tools which could be used to check on progress.

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Cadastral Reform

Why ? When ? How ?

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

efficiency cost speed support for the land market

Justification for Cadastral Reform

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

When to conduct cadastral reform?

Processes fail to meet expectations On going exercise Need for a holistic view

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

A possible starting point …..

Process Modelling and Simulation Performance Evaluation Benchmarking

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Cadastral Processes in Zimbabwe

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

MOLA Planners Surveyor General Land Surveyors Dept of Lands Notaries Registry of Deeds LPA ..and more Professional Institutions

Key Institutions

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002
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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Subdivision …... an important process

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Parce l Info Re quest for deed info

  • 1. Request for permit

application

  • 3. Pe rm it
  • 4. Pe rm it
  • 5. Request for Survey
  • 9. Request for

registration

  • property developers/investors
  • general public

customer

Planner Surveyor General Deeds office Municipality Notary Land Surveyor

  • 2. lodge

deed info

  • 10. Lodge deed
  • 13. approved

deed

  • 8. Approved

dia grams

  • 14. approved

deed Reque st for Parce l Info

  • 6. L odge survey
  • 7. Approved

dia grams

  • 11. Reque st for deduction
  • 12. deduc ted

Existing D ata flows

Copy of pe rm it Parce l Info updates Permit copy Certificate of complia nce

PTC ZESA

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Processing a subdivision involves :-

6 different organisations. Minimum of 14 data flows and 40+ activity steps. 3 quality check stations with high rejection chances 50% , 80% and 40% .( Sept 2000) 3 interaction points between the process and the end customer.

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Performance of Subdivison Evaluated in terms of :

Response time cost

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Average response time per request Public sector 160 days Private sector 17,6 days Waiting Time 177,6 days Public sector 1,4 days Private sector 6,0 days Processing Time 7,4 days 185days (1480hrs)

Response Time ( Sept 2000)

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Distribution of Response Time ( Sept 2000)

Distribution of the Waiting Time and Processing time - per request

Processing Time 4% Waiting Time 96%

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Distribution of the Waiting Time by process

Permit examination 39% Land surv ey 3% Surv ey examination 34% Deeds drafting 2% Permit drafting 5% Deeds examination 17% Figure 4.12 Distribution of the waiting time by process

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Average response time on sample data 0 - 1 year 1 1 - 2 years 6 2 - 3 years 5 above 3 years 4

Response time on sample data.

Response Time on Sample data

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Total Cost to deliver Vs Total Revenue Generated - per request

50000 100000 150000 200000 250000 300000 Cost to deliver Revenue Generated Value Z$

Conversion Factor : Z $ 50.00 = 1.00 US $

Costs Results ( Sept 2000)

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

P r o c e s s C o m p l e t e P r o c e s s P u b l i c S e c t o r P r i v a t e S e c t o r C o s t $ 4 , 8 3 $ 1 2 0 , 0 0 $ 0 , 8 3 B e n e f i t $ 1 , 0 0 $ 1 , 0 0 $ 1 , 0 0

Public sector incurs 83% of process costs and generate 5 % of the revenue.

Cost results explained

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002
  • Process dynamics vs time
  • Workload Characteristics vs Processing Capacity
  • Institutional constraints
  • holistic vs. isolated strategies
  • Strategic Partnerships
  • Reengineering, Benchmarking
  • Selection of a lead agency
  • Capacity problems
  • Coordination of donor funded projects
  • Quality management issues
  • Legislative constraints

Challenges confronted

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Workload Characteristics

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

500 1000 1500 2000 2500 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998

R elationship betw een lodged, approved and cum ulative backlog 1988 - 1998.

Lodged Approved Cum ulative Backlog

N um ber of survey records

Figure 4.16 Relationship between lodged, approved and cumulative backlog 1988 - 1998

Input / Output assessment

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002
  • Eliminating non value adding activities.
  • Introducing a work flow agent.
  • Changing the order of process execution.
  • Risk Management procedure/Liability.
  • Adopting a GDI approach.

….

Alternatives Explored

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Way forward: Some Suggestions

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Stakeholders

Customers Public Employees Suppliers Government Professionals Vision Strategies Measurement Areas Critical success Factors

Strategic View

Strategic Indicators Operational Indicators Performance Indicator system

Operational view

Land Surveyors

DSG

Planners

LPA RD

Notary

Linking up existing operations, strategy, stakeholders and performance measurement

  • 1. Integrated strategy
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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002
  • 2. Continuous Benchmarking

Define desired Pe r formance Describe actual perfor m ance

FIND ROO T CAUSES

W hy does the perfor m ance gap e x ist?

SELECT INTERVE N TIONS What can be done to close the gap? IMPL E MENT INTERVE N TIONS

MONITOR AND EVALUATE PERFORMANCE

GAP

GET AND MAINTAIN STAKEHOLDER AGREEMENT

Cadastral Processes

eg subdivision, lease, consolidation etc

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002
  • Cost and time implications of subdividing land cannot be

ignored

  • Need for a Stakeholders forum
  • Need to Benchmark processes
  • against best in class
  • against regional partners
  • against International partners
  • Process Modelling, Performance Evaluation are useful tools

in operations management and reform.

Concluding Remarks

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Thank You

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002
  • tour of the cadastral production line was conducted –

subdivision product selected

  • Professional estimates of time and costs (norms) were

collected.

  • Check against sample data.
  • Process Modelled and Simulated in Oracle Designer.

Experiment

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002
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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Distribution of the Waiting Time by process

Permit examination 39% Land surv ey 3% Surv ey examination 34% Deeds drafting 2% Permit drafting 5% Deeds examination 17% Figure 4.12 Distribution of the waiting time by process

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Distribution of the Processing Tim e by process

Land survey 57% Deeds examination 7% Permit drafting 13% Permit examination 7% Deeds drafting 11% Survey examination 5% Figure 4.13 Distribution of the Processing Time by process

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Process integration measure

0 - 60 days 20 61 - 120 days 14 121 - 180 days 4 181- 240 days 11 240 days and above 5

Figure 4.17 Process integration measure – Permit examination send to Land survey receive.

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Distribution of Revenue Generated Vs Cost to deliver- by process per request.

20000 40000 60000 80000 100000 120000 Permit drafting Permit examination Land survey Survey examination Deeds drafting Deeds examination Value Z$

Revenue Generated Cost to deliver Figure 4.19 Distribution of the Revenue generated vs. Cost to deliver by process.

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Organisation Ratio of Cost to Benefit Planner 0.93 Municipality 180.71 Land Surveyor 0.75 Department of the Surveyor General 122.00 Notary 0.94 Registry of Deeds 50.46

Table 4.3 A comparative analysis of Cost/Benefit - per organisation - per request

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

C heckpoint F ailure cost (as %

  • f total revenue generated)

Perm it 9 Survey 44 D eed 11

Table 4.4 Failure cost as % of total revenue

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Cadastral reform for sustainable land redistribution

  • D. Chimhamhiwa November 2002

Adopting A GDI approach