Cadastral reform for sustainable land redistribution in Zimbabwe - PowerPoint PPT Presentation

Cadastral reform for sustainable land redistribution in Zimbabwe Dorman Chimhamhiwa University of Zimbabwe Dept of GeoInformatics and Surveying Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Presentation Overview • Cadastral reform • Why, When and How ? • Cadastral processes in Zimbabwe • Justification for reform • Attention areas and Concluding Remarks Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Major arguments in the presentation • Need to develop an integrated vision and strategy • impact of global drivers :- economic reform, globalisation, urbanisation and technology can not be ignored. • Land reform processes are intimately linked to cadastral institutions. • “If cadastral reform is not initiated, there are risks of a degraded cadastre, inefficient practices, overpriced surveys and an inability to fully utilise new technologies“(Smith, 1990) • Process, Performance Modelling, Simulation and Benchmarking are important assessment tools which could be used to check on progress. Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Cadastral Reform Why ? How ? When ? Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Justification for Cadastral Reform efficiency speed cost support for the land market Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

When to conduct cadastral reform? On going exercise Processes fail to meet expectations Need for a holistic view Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

A possible starting point ….. Process Modelling and Simulation Performance Evaluation Benchmarking Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Cadastral Processes in Zimbabwe Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Key Institutions Surveyor General LPA Dept of Lands Land Notaries Planners MOLA Surveyors Registry of Deeds ..and more Professional Institutions Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Subdivision …... an important process Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

PTC Municipality 2. lodge ZESA Copy of pe rm it Permit copy 3. Pe rm it Planner Parce l Info updates Certificate of complia nce 1. Request for permit Parce l Info 4. Pe rm it Reque st for application Parce l Info customer •property developers/investors • general public 5. Request for Survey deed info 14. approved 8. Approved Land Surveyor deed dia grams 9. Request for 7. Approved registration dia grams Notary Re quest 6. L odge survey for deed info Surveyor General 10. Lodge deed 13. approved deed Deeds office 11. Reque st for deduction 12. deduc ted Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002 Existing D ata flows

Processing a subdivision involves :- 6 different organisations. Minimum of 14 data flows and 40+ activity steps. 3 quality check stations with high rejection chances 50% , 80% and 40% .( Sept 2000) 3 interaction points between the process and the end customer. Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Performance of Subdivison Evaluated in terms of : cost Response time Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Response Time ( Sept 2000) Average response time per request 185days (1480hrs) Waiting Time Processing Time 177,6 days 7,4 days Public sector Public sector 160 days 1,4 days Private sector Private sector 17,6 days 6,0 days Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Distribution of Response Time ( Sept 2000) Distribution of the Waiting Time and Processing time - per request Waiting Time 96% Processing Time 4% Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Distribution of the Waiting Time by process Deeds examination 17% Permit drafting Deeds drafting 5% 2% Surv ey Permit examination examination 39% 34% Land surv ey 3% Figure 4.12 Distribution of the waiting time by process Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Response Time on Sample data Average response time on sample data 2 - 3 years 5 1 - 2 years 6 above 3 years 4 0 - 1 year 1 Response time on sample data. Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Costs Results ( Sept 2000) Total Cost to deliver Vs Total Revenue Generated - per request 300000 250000 200000 Value Z$ 150000 100000 50000 0 Cost to deliver Revenue Generated Conversion Factor : Z $ 50.00 = 1.00 US $ Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Cost results explained P r o c e s s C o s t B e n e f i t C o m p l e t e P r o c e s s $ 4 , 8 3 $ 1 , 0 0 P u b l i c S e c t o r $ 1 2 0 , 0 0 $ 1 , 0 0 P r i v a t e S e c t o r $ 0 , 8 3 $ 1 , 0 0 Public sector incurs 83% of process costs and generate 5 % of the revenue. Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Challenges confronted • Process dynamics vs time • Workload Characteristics vs Processing Capacity • Institutional constraints • holistic vs. isolated strategies • Strategic Partnerships • Reengineering, Benchmarking • Selection of a lead agency • Capacity problems • Coordination of donor funded projects • Quality management issues • Legislative constraints Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Workload Characteristics Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Input / Output assessment R elationship betw een lodged, approved and cum ulative backlog 1988 - 1998. 2500 Lodged Approved 2000 Cum ulative Backlog ber of survey records 1500 1000 500 um N 0 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 Figure 4.16 Relationship between lodged, approved and cumulative backlog 1988 - 1998 Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Alternatives Explored • Eliminating non value adding activities. • Introducing a work flow agent. • Changing the order of process execution. • Risk Management procedure/Liability. • Adopting a GDI approach. …. Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Way forward: Some Suggestions Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

1. Integrated strategy Strategic View Vision Measurement Critical success Areas Factors Strategies Operational view Stakeholders Strategic Indicators Land DSG Customers Public Surveyors Professionals Government Operational Planners LPA Indicators Suppliers Employees Notary RD Performance Indicator system Linking up existing operations, strategy, stakeholders and performance measurement Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

2. Continuous Benchmarking GET AND MAINTAIN STAKEHOLDER AGREEMENT Define desired Pe r formance FIND SELECT ROO T CAUSES INTERVE N TIONS IMPL E MENT Cadastral Processes eg subdivision, lease, hy does the What can be done to INTERVE N TIONS W GAP consolidation etc perfor m ance gap e x ist? close the gap? Describe actual perfor m ance MONITOR AND EVALUATE PERFORMANCE Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Concluding Remarks • Cost and time implications of subdividing land cannot be ignored • Need for a Stakeholders forum • Need to Benchmark processes • against best in class • against regional partners • against International partners • Process Modelling, Performance Evaluation are useful tools in operations management and reform. Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Thank You Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Experiment • tour of the cadastral production line was conducted – subdivision product selected •Professional estimates of time and costs (norms) were collected. • Check against sample data. • Process Modelled and Simulated in Oracle Designer. Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002

Distribution of the Waiting Time by process Deeds examination 17% Permit drafting Deeds drafting 5% 2% Surv ey Permit examination examination 39% 34% Land surv ey 3% Figure 4.12 Distribution of the waiting time by process Cadastral reform for sustainable land redistribution D. Chimhamhiwa November 2002