C&C Group Paul Gregory, Service Delivery Manager June 11, 2014 - - PowerPoint PPT Presentation

C&C Group

Paul Gregory, Service Delivery Manager

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June 11, 2014

C&C Group

The scope of this year’s audit

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Scope of Audit Inspection visits undertaken in this audit year

• 1,257 SVA HHMSs
• 1,254 – Main sample
• 1 – Re-inspections
• 2 – Targeted inspections
• 50 CVA HHMSs
• 50 – Main sample

There was no Specific Sample this year

Cancellations

0% 5% 10% 15% 20% 25% 30% 2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 SVA Cancellations CVA Cancellations

No Access

0% 2% 4% 6% 8% 10% 12% 2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 CVA No Access SVA No Access

LDSO Attendance

• A review of this year’s findings indicates that the

change to BSCP27 to improve access to remote equipment doesn’t appear to be being met.

• We estimate that we were unable to access remote CT

and VT rating plates for approximately 50 of the SVA visits undertaken this year.

• We recommend that the PAB formally write to parties

reminding them of their obligation in relation to this activity.

C&C Group

The Health of the Market

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Health of HH Market SVA GOOD NEWS

• The health of the SVA HHMS population appears to be

improving with a reduction in Category 1 non- compliances recorded this year.

• Category 1 non-compliances recorded have reduced

from 26 last year to 16 this year.

• We have noted a significant reduction in major timing

issues this year.

Health of HH Market SVA GOOD NEWS (cont.)

• 1.3% of the SVA HHMS sampled recorded a Category 1

non-compliance, although the material impact on Settlement has reduced from 35,262 MWh last year to 6,973 MWh this year.

• All Category 1 non-compliances recorded this year have

now been rectified.

Health of HH Market SVA BAD NEWS

• CT/VT ratio Meter programming non-compliances are

increasing year on year.

• 71% of HHMS audited had no evidence of or incomplete

commissioning.

• There are commissioning issues for all HHMS

where we have recorded a Category 1 non- compliance.

Health of HH Market SVA BAD NEWS (cont.)

• The average rectification timescales for Category 1

non-compliances have increased from 19 days last year to 25 days this year.

• Two Category 1 non-compliances remain unresolved

from last year.

Health of HH Market CVA GOOD NEWS

• Commissioning non-compliances have reduced from 40

last year to 32 this year.

• All CDC checks undertaken returned no issues.

Health of HH Market CVA BAD NEWS

• The overall count of Category 1 non-compliances has

increased by 50% since 2007.

• Two Category 1 non-compliances have been recorded

this year. One has a material impact on Settlement of 37,531.30 MWh. This NC has yet to be rectified.

• The average count of Category 2 non-compliances

recorded per visit has increased again this year.

C&C Group

Key Issues

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Key Issues COMMISSIONING

• Lack of commissioning evidence remains a concern.
• Though we can’t say commissioning is not being

completed evidence suggests the following failings:

• The quality of records are judged unacceptable and

therefore not submitted for review.

• Documentation not readily retrievable for review.
• Parties are not fully complying with BSCP27 in

terms of provision of commissioning for review.

Key Issues Percentage of HHMS visited with lack of or incomplete commissioning records

0% 10% 20% 30% 40% 50% 60% 70% 80% 2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 SVA CVA

Commissioning

• We are seeing no improvement with commissioning

and expect to continue to record non-compliances

• We are aware that commissioning changes

mandated by Modification Proposal P283 shall be implemented in November this year.

• A measure of the impact of P283 on

commissioning could be reviewed by conducting a repeat Specific Sample similar to that of last year that looks at newly registered metering systems post November 2014. Key Issues

Key Issues SVA Category 1.04 CT programming non-compliances

0.5 1 1.5 2 2.5 3 3.5 4 2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 Raised

Measurement Transformer Certificates

• The numbers of Category 2.16 non-compliances being

recorded remains high year on year.

• Last year we encouraged the development of the

NMTES via the process available in BSCP515.

• To date, we have seen no new additions to the

NMTES and would continue to recommend that this document be developed sooner rather than later. Key Issues

C&C Group

This Year’s Audit Findings

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SVA Main Sample Category 1 - Non-Compliances Audit Findings

1 2 3 4 5 6 7 1.01 MTD Error 1.02 ME Failure 1.03 Clock Timing 1.04 Transformer Ratio Error 1.06 Miscellaneous

CVA Category 1 Non-Compliance Summary

• We identified two Category 1 non-compliances this

year, both down to ME failure

• One

non-compliance (unresolved) reported a 37,531.30MWh materiality. Audit Findings

Category 1 Non-Compliances - Rectification

• All SVA reported non-compliance resolved
• The two CVA Category 1 non-compliances identified

this year have followed two distinct separate paths when it comes to rectification.

• a. ME

failure amounting to a VT LV fuse interruption, resolved in 37days.

• b. ME CT failure is unresolved and has been
• utstanding for in excess of 150 days.

Audit Findings

• SVA CDCC Accuracy Rate

Audit Findings

90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% 2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 Compliant Non-compliant

• CVA CDCC Accuracy Rate last 5 years – 100% compliant

SVA Main Sample Category 2 Non-Compliances Audit Findings

200 400 600 800 1000

SVA Main Sample Category 2 Non-Compliances Summary

• 2,451 Category 2 non-compliances were recorded this

year.

• The average Category 2 non-compliances identified per

inspection is in line with last year at 2.1.

• The highest frequency of non-compliances relate to

calibration certificates, overall accuracy limits exceeded and missing/incomplete commissioning records.

• Commissioning shows no improvement from last year.

Audit Findings

• CVA Category 2 Non-Compliances

Audit Findings

5 10 15 20 25 30 35 40 45 50

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Any Questions?

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