Business Intelligence Advancing Organisational Efficiency and - - PowerPoint PPT Presentation

business intelligence advancing organisational
SMART_READER_LITE
LIVE PREVIEW

Business Intelligence Advancing Organisational Efficiency and - - PowerPoint PPT Presentation

Western Australia Police B USINESS I NTELLIGENCE AND A NALYTICS The right information to the right people at the right time to make the right decisions Business Intelligence Advancing Organisational Efficiency and Operational


slide-1
SLIDE 1

Business Intelligence – Advancing Organisational Efficiency and Operational Effectiveness

Western Australia Police

BUSINESS INTELLIGENCE AND ANALYTICS

The right information  to the right people  at the right time  to make the right decisions

Mike Ayre

30 May 2017 WASUP Perth

slide-2
SLIDE 2

2 3 1

Outline

Western Australia Police

BUSINESS INTELLIGENCE AND ANALYTICS

The right information  to the right people  at the right time  to make the right decisions

A framework for understanding and implementing business intelligence 6 critical success factors Data science – the blue sky opportunity

slide-3
SLIDE 3

WA Police Mission

“To enhance the quality of life and well-being of all people in Western Australia by contributing to making

  • ur State a safe and secure place”

Western Australia Police

BUSINESS INTELLIGENCE AND ANALYTICS

The right information  to the right people  at the right time  to make the right decisions

slide-4
SLIDE 4

Architect data models that allow us to measure time, cost, quantity and quality across the full business process. Whatever we’re asked about the process – we can provide actionable information.

Information Product Design Principle

It is not possible to anticipate every question we’ll be asked.

Problem Design Principle Outcome

Western Australia Police

BUSINESS INTELLIGENCE AND ANALYTICS

The right information  to the right people  at the right time  to make the right decisions

slide-5
SLIDE 5

Business Intelligence

Operations

The Policing Process …

Prevention Offence Occurs Reporting of Offence Response Investigation Prosecution Welfare Checks

Innovation

Victims

Policy

Quality

Efficiency Tactical Response Continuous Improvement

Quantity Cost Time

Effectiveness Productivity Data Science

Forecasts

Comparisons

Context

Where What Who

Top 100 Top 10

Offenders

Crime

When Identity

Localities

Management Strategy

Support

Front Line

Incidents

Crime Harm Index Corporate Officers

Staff

Intelligence

Prosecutions Community Criminology

KPI’s

Analytics

Statistics

Reporting Agile Dynamic

SAS 9.4

Data

Databases

GIS

Performance

… is complex!

Western Australia Police

BUSINESS INTELLIGENCE AND ANALYTICS

The right information  to the right people  at the right time  to make the right decisions

slide-6
SLIDE 6

Outcomes

Governance & Decision Support Framework

Inputs Services

(What clients receive)

Artefacts

(Reports, Infographics)

Activities

(What areas do)

Objectives Efficiency / Productivity Effectiveness Strategy Management Operations Time Cost Quantity Quality

Western Australia Police

BUSINESS INTELLIGENCE AND ANALYTICS

The right information  to the right people  at the right time  to make the right decisions

slide-7
SLIDE 7

4 1

Information Product Delivery - Process

Understand the business process

Business Intelligence Analyst

Scope business requirements

Business Intelligence Analyst Understand the recording practices and issues Understand the counting rules and data quality issues

2 Locate the data in the database schema

Business Intelligence Analyst Data Warehouse Analyst

3 Build the dimensional data model

Data Warehouse Analyst

5

Build automated reports and dashboards

Business Intelligence Analyst

Western Australia Police

BUSINESS INTELLIGENCE AND ANALYTICS

The right information  to the right people  at the right time  to make the right decisions

slide-8
SLIDE 8

1 2 3 4 5

Six Critical Success Factors

Of what’s possible, the business benefits and how to sell it.

A Clear Vision

Build support with the senior executive incrementally. Understand how business process, technology, people and information integrate to drive efficiency and effectiveness. Conceptual and critical thinking along with attention to detail are not negotiable. Everything else can be taught. A platform that allows advanced analytics combined with the ability to deploy information products to the entire agency.

Authorising Environment BI Framework The Right People The Right Platform

6

Data sets architected for analysis and reporting. Getting this wrong will severely limit the ROI achievable from BI.

Data Management

Western Australia Police

BUSINESS INTELLIGENCE AND ANALYTICS

The right information  to the right people  at the right time  to make the right decisions

slide-9
SLIDE 9

Blue Sky – the Data Science Opportunity

Data Science

…is the ability to industrialise the knowledge, skills and experience of your staff using structured and unstructured data. …is not about being smarter than our professionals, it’s about volume. …doesn’t replace the person.

Western Australia Police

BUSINESS INTELLIGENCE AND ANALYTICS

The right information  to the right people  at the right time  to make the right decisions

slide-10
SLIDE 10

Blue Sky – the Data Science Opportunity

Data Science

Dynamic Deployment Models are possible now – identifying how many officers are required where and when throughout the next 24 hours. Senior Command then decides the allocation of

  • fficers.

The model will include inter alia:

  • Crime forecasting – where, when and level
  • Supply demand match (rosters)
  • Socio-economic factors
  • Employment levels
  • Population growth forecasts
  • Officer leave and critical skills

Western Australia Police

BUSINESS INTELLIGENCE AND ANALYTICS

The right information  to the right people  at the right time  to make the right decisions

slide-11
SLIDE 11

The Power Of…

Business Intelligence

…is the ability to leverage data and the knowledge, skills and experience of your staff.

Data Science

…is the ability to industrialise the knowledge, skills and experience of your staff using structured and unstructured data.

Western Australia Police

BUSINESS INTELLIGENCE AND ANALYTICS

The right information  to the right people  at the right time  to make the right decisions

slide-12
SLIDE 12

Conclusions

Done well, Business Intelligence and Data Science improve

  • rganisation efficiency and operational effectiveness.

With better information, Police can do more with what they have, meaning better outcomes for the community. Which is why we do what we do.

Western Australia Police

BUSINESS INTELLIGENCE AND ANALYTICS

The right information  to the right people  at the right time  to make the right decisions

slide-13
SLIDE 13

THANKYOU

Western Australia Police

BUSINESS INTELLIGENCE AND ANALYTICS

The right information  to the right people  at the right time  to make the right decisions

Mike Ayre

30 May 2017 WASUP Perth