Business CorrespondenceThe envelope! Mon Sep 12 13:37:20 CST 2016 - - PowerPoint PPT Presentation

The 8 characteristics of good business communication (8 C’s) Exam The End

Business Correspondence–The envelope!

Dr Bean (高來圭) Mon Sep 12 13:37:20 CST 2016

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

The unexamined life is not worth living–Socrates

What should be your aim living life, working? To make money, OK. But also, to examine your actions and thoughts and OTHERS’ actions and thoughts.

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

Aim of course

▶ To get you to think like a professional business man/woman at ease writing email. ▶ To help you understand and be able to write the different types of business correspondence.

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

Textbook

Next week. It is being printed.

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

Envelope layout

Opposite order to Chinese order ▶ stamped addressed envelope - Google Search ▶ 郵局 postal/zip codes, English translations of Chinese place names ▶ 郵局 postal/zip codes, English translations of Chinese place names

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

Homework for 1st week.

A: The layout of a stamped, addressed envelope. From you at your home in Taipei or Xinzhu, to me at NUU. Dr Bean Stamp | Language Center, NUU | 1, Renda, | GungJing Village | Miaoli City | Miaoli County, 36003 | Taiwan | Yoko Kawai | 201, Egalite Haitsu A | 256 Yuuzaki, Kawanisi-cho | Shiki-gun, Nara 636-0202 | Japan | |

• B: An email to the moodle LMS telling Dr Bean about
• 1. yourself, or
• 2. anything you want to say, or
• 3. what you expect from the course, or
• 4. all 3 of the above.

50 words

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

In 2nd week

We will review the emails written for homework. but

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

Some students said in their message they didn’t understand

That means I failed. But there are many chances to communicate remaining in the course, so we can try again.

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

I don’t know I failed, unless you say something

I can’t read minds if the students are silent. I understood last week you didn’t understand I wanted you to say, “Is your name Greg?” You asked free questions, rather than the question to find out my name which has the answer, “Yes.”

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

When should the students say something?

Afterwards on the Internet, or after the activity is over, is too late. You should interrupt me. Put your hand up. Or, get a student at the front to put his/her hand up while the activity is still going on.

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

When you don’t understand what page of the book an exercise is about

You should say: What page is this [exercise [on]]?

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

When you don’t understand what the right answer is

You should say: What is the answer [to this [exercise]]?

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

When you don’t understand why the right answer is right

If you don’t understand why the right answer is right, or how to get the right answer, You should say: Can you explain (how to get) the answer [to this [exercise]]?

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

When you think your answer is not wrong, but moodle says it is wrong

You should say: What is wrong with this answer? It looks OK to me.

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

When your got the answer wrong, but you want a second chance

Can I try it again?

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

When an exercise you’re working on disappears or misbehaves.

You can say: What’s wrong with the exercise (which|that) I was working on?

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

Seek and you shall find

Seek and you shall find. Ask and it will be given to you. (Matthew 7:7) It’s not the idea that you’re not supposed to speak to the teacher. It is the idea that you are supposed to speak to the teacher.

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

The 8 characteristics of good business communication (8 C’s)

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

Clear

Means easy to understand. The reader has no doubts about what the email is trying to say, and what he/she has to do. It does not mean distinct or anything to do with seeing (in this context.) It does not mean definite or explicit (in this context,) although this may help the email be clear. It is about what is in the reader’s head after reading the email.

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

Concise

Means short. It does not mean not-complicated.

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

Considerate

Does not mean careful, but it does mean caring for other people. Another word for considerate is thoughtful. But this doesn’t mean just thinking a lot. It means thinking a lot about other people and hoping your actions can benefit them, and trying to do that. Someone with EQ is probably considerate.

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

Exam

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

Fall final

The exam will cover pp 31-57 of the textbook: Memos, cover letters/emails, and Routine business transactions (promotion/introductions and inquiries) The format will follow that of the midterm. There will be quizzes based on textbook material, and compositions of letters/emails. Bring the textbook with you.

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

Open-book

This is an open-book exam. You can look at your textbook, but you cannot use your smartphone or access any other web page than this page,Week 18. People caught using devices or pages other than this page will lose 40 points from their exam grade!!

Business Correspondence–The envelope!

The 8 characteristics of good business communication (8 C’s) Exam The End

The End

Business Correspondence–The envelope!