Building a Successful Community Engagement Program Christie Murata - - PowerPoint PPT Presentation

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Building a Successful Community Engagement Program Christie Murata - - PowerPoint PPT Presentation

Engaging International Students Through Service- Building a Successful Community Engagement Program Christie Murata Jhonery Mendoza Exploratory & Global First Year Advisor ISSS Advisor/Coordinator Florida International University Florida


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Engaging International Students Through Service- Building a Successful Community Engagement Program

Christie Murata

Exploratory & Global First Year Advisor Florida International University

Jhonery Mendoza

ISSS Advisor/Coordinator Florida International University

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Learning Objectives

  • 1. Explore various learning outcomes that play a role in community engagement

programs

  • 2. Explain the benefits of community engagement programs for international

students and international offices across campus

  • 3. Understand how to effectively use community engagement models to support

student engagement, cultural exchange, social responsibility, collaboration and affiliation

  • 4. Disclose pros and cons when building a community engagement program
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Icebreaker/Activity

  • Log in to kahoot.it
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Literature on Community Engagement Programs

  • Often described in terms of a cluster of activities that includes among others, service-

learning, programs and research that address specific social, economic and political needs (Hall, 2010)

  • Working to make a difference in the civic life of our communities and developing the

combination of knowledge, skills, values and motivation to make that difference

  • It involves:

 Promoting social justice locally and globally (Coalition for Civic Engagement and Leadership, 2005)  Learning from others, self, and environment to develop informed perspectives on social issues  Participating actively in public life, public problem solving, and community service  Developing empathy, ethics, values, and sense of social responsibility  Valuing diversity and building bridges across differences  Behaving, and working through controversy with civility  Taking an active role in the political process  Assuming leadership and membership roles in organizations

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Policy on Volunteerism for International Students

 U.S. Department of Labor Wage and Honor Division (WHD) Fact Sheet #71 states

"Volunteers without expectation of compensation, are generally permissible." The fact sheet notes that wage and hour law makes special exceptions under the below listed circumstances:

 "Volunteers who perform services for a state or local government agency;"  "Individuals who volunteer for humanitarian purposes for private non-profit food banks;"  "Individuals who volunteer their time, freely and without anticipation of compensation

for religious, charitable, civic, or humanitarian purposes to non-profit organizations."

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Literature on Design Thinking

 Design thinking provides a solution-based approach to solving problems, and it’s

extremely useful in tackling complex problems that are ill-defined or unknown, by understanding the human needs involved, by re-framing the problem in human- centric ways, by creating many ideas in brainstorming sessions, and by adopting a hands-on approach in prototyping and testing.

 Design thinking is an innovation management philosophy that has five core tenants

to solving complex problem:

  • 1. Empathize
  • 2. Define
  • 3. Ideate
  • 4. Prototype
  • 5. Test

“Above all, think of life as a prototype. We can conduct experiments, make discoveries, and change our perspectives…” –Tim Brown, CEO of IDEO

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Student Learning Outcomes of Community Engagement Programs

Knowledge

  • Civic knowledge
  • Understanding and being aware of various

cultures and their impact on society "I know what I ought to do and why"

Skills

  • Inquiry and analysis
  • Critical and creative thinking
  • Intercultural communication
  • Teamwork and problem solving
  • Ethical reasoning and action

"I know how to do"

Attitudes

  • Social responsibility – ethical framework that suggests

that an individual has a responsibility to society

  • Recognize and respond to individual needs and

cultural biases "I can do, and it makes a difference" "I must and will do" Transformative Learning challenges students to assess their value system and worldview and to be potentially changed by the experience

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Benefits of Community Engagement Programs

  • Expand student affiliation within the institution and

community

  • Cultural Exchange - familiarity and adaptation
  • Promote retention by creating connections with
  • ther students
  • Develop interpersonal and leadership skills
  • Serve the community and increased international

understanding

  • Facilitates collaboration among offices
  • Create relationships with non-profit organizations
  • Promotes awareness on social issues
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Florida International University Institutional Profile

  • 56,000 students over 4 campuses
  • 3,692 F-1 international students
  • 932 OPT
  • Representation from 143 countries
  • Students admissions are Fall, Spring and Summer
  • On-Campus housing - most at main campus

(MMC)

  • Decentralized international offices
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International Community Engagement Project (ICEP)

  • Launched Fall 2018 by the Office of International Student and Scholar

Services (ISSS)

  • One-year project (Fall & Spring) designed to expose international and

domestic students to the spirit of volunteering in America.

  • Learning component on social issues
  • Promotes student engagement, cultural exchange experiences,

retention and affiliation with FIU and the local community.

  • Service Events attempt to collaborate with other departments at FIU

as well as non-profit organizations in South Florida.

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Connecting Design Thinking with Building a Program

EMPATHIZE

  • ISSS programing agenda
  • Students interest in volunteer opportunities
  • Need for community engagement opportunities

DEFINE

  • Opportunity to create a cultural exchange

experience and better understanding of life in the USA

  • Create more student interactions and people to

people connections with the local community

  • Opportunity to support as volunteers and

advocate on social issues

  • Create a mission and vision

IDEATE

  • Create a program that promotes student

engagement through volunteer work and a learning component on social issues.

  • Incorporate educational workshops
  • Brainstorm on service projects to support
  • Learn about volunteerism in the USA and other

countries

  • Collaborate with other departments on campus,

student organizations, and individuals that share a passion for service

  • Create Assessment tools to evaluate progress
  • Introduce a contest award to connect students

with U.S.Democracy & serve the community on the national level

  • Allocate funds to support the initiative
  • Consider stakeholders including Department,

leaders, supporting team, organizations and participants

PROTOTYPE

  • Time line or agenda (Fall & Spring)
  • Promotional Flyer & logo
  • Arrange Meetings with departments on campus
  • Coordinate Service Projects with organizations

and departments on campus

  • Create an application and acceptance process
  • Produce policies, procedures and students'

expectations

  • Understand funding needs for transportation

and food/beverage

  • Launch the program
  • Present to participants the agenda, policies,

procedures and expectations.

  • Facilitate workshops
  • Visit organizations to volunteer

TEST

  • Pre-Assessment
  • Post-Assessment
  • Service Projects Surveys
  • Meetings after each semester

Challenge Problem Brainstorm Solutions Design Action PLan Test for Improvement

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Process: ICEP

Recruitment

  • Application open every Fall – one year commitment.
  • Promotional flyer gets sent to all international students, International student organizations, Global Peer Mentors and G1Y
  • Information is posted in the website with link to the application for 2 weeks.
  • Selected students receive a welcome email and Pre-Assessment link
  • Welcome Reception is used as opportunity to introduce program details,agenda, policies, procedures,leaders and supporting team.

Workshops

  • Students are provided with educational workshops to expand their knowledge on topics such as:
  • Sustainable Development Goals (SDG)
  • Social Responsibility
  • Global Citizenship
  • Social Issues
  • Human rights
  • Sustainability

Service Projects

  • Student serve in community projects to support our community, campus and/or environment.
  • Community service projects promote student engagement, cultural exchange, and affiliation with FIU and the local community.
  • Relationship is established with different non-profit organizations that support social issues.

Assessments

  • Using qualitative research methods
  • Pre-Assessment
  • Post-Assessment
  • Service Projects Surveys
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Collaborations

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Funding

  • Student Government Association (Student Services)

Funds

  • Additional Funding from Office Operational Services

Budget

  • Other Departments
  • Global First Year, Center for Leadership and Service,

The Office of University Sustainability

  • Student Clubs
  • International Student Club, Mexican Club,

Collaboration

  • Starbucks, SweetPetites, Sorpresas Party Rental,

Firehouse Subs

Sponsors

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Incentives & Awards

  • All students receive a certificate of completion
  • Eligible to apply to the Engaged Global Citizens contest

 Competitive

application. Selected recipients win an expenses-paid guided trip to Washington DC

 3 Day Trip takes place during late April or Early May 2019.  Final

candidates are announced at the ICEP Award Ceremony.

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Challenges

 Keeping all students engaged for a year  Attendance to meetings/workshops  Coordinating events and meetings based on students' availability  Accepting new students to join volunteer events (Non-ICEP

members)

 Creating partnerships with new organizations  Obtaining student feedback on surveys

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Student Testimonials

I learnt that I should be grateful for things that I sometimes take for granted, like having a warm

  • meal. A lot of people were saying

thank you to us, for taking the time to come and served them. It made me feel beyond luck for the experience. I learned that there are way more human rights than I knew and that they are violated all the time around the world and people don't even notice. I also learned that there is a very, very, very extensive history behind the creation of human rights. It wasn't just as simple as writing rules down on a paper. Learnt about human

  • rights. But most

importantly, how to teach them through positive examples That it only takes a second out of my day to make a big impact on someone else's life At the end of the day, I felt extremely happy to have helped

  • ut by painting a

school and how that might impact in

  • ther people's lives.

It exceeded my expectations. Not only did we help clean up the preserve from invading plants and plant a tree, but we also simultaneously had an interactive biology lesson and met incredible people that are pushing for a really good cause. It also required a lot

  • f strength and willingness, which I did

not expect at all.

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Do not forget to complete evaluation for this session

Christie Murata cmurata@fiu.edu

Jhonery Mendoza Jhmendoz@fiu.edu