#BetterTogether Navigating partnership challenges May 16, 2018 ACM - - PowerPoint PPT Presentation

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#BetterTogether Navigating partnership challenges May 16, 2018 ACM - - PowerPoint PPT Presentation

#BetterTogether Navigating partnership challenges May 16, 2018 ACM InterActivity InterActivity 2018 Presenters Eric Demay Creative Director, GSM Project Patti Reiss Director of Museum Experiences, Mississippi Childrens Museum


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#BetterTogether

May 16, 2018 ACM InterActivity

Navigating partnership challenges

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InterActivity 2018

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Eric Demay Creative Director, GSM Project Patti Reiss Director of Museum Experiences, Mississippi Children’s Museum Guillermo Loza Associate Director of Projects, Sietecolores Ideas Interactivas Moderator: Isabel Diez Researcher, Sietecolores Ideas Interactivas

Presenters

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Session Overview

Introducing the challenges Analysis and discussion time

  • Results

What really happened:

  • Eric Demay
  • Patti Reiss
  • Guillermo Loza

Q&A

InterActivity 2018

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The challenges

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Eric Demay

GSM Project Creative Director eric.demay@gsmproject.com

But… does it work?

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InterActivity 2018

The project

InterActivity 2018

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The partnership

Design Firm Museum Researcher Technologist InterActivity 2018

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Something to offer

Design People Technology InterActivity 2018

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Something to gain

Happy Client Cool Exhibit Research Data InterActivity 2018

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Feelin’ good!

* InterActivity 2018

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So we start working at it

InterActivity 2018

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Wait…

InterActivity 2018

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Wait… What?

* InterActivity 2018

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InterActivity 2018

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InterActivity 2018

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Patti Reiss

Mississippi Children’s Museum Director of Museum Experiences

(For all intents and purposes)

patti@mcm.ms

Knowing when to hold them and when to fold them

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Knowing when to hold them and when to fold them

▪ Children’s of Mississippi and the Mississippi Children's Museum ▪ It’s Autumn of 2015 it is Round 2 of a 2 year

  • program. “Question It? Discover It!”

▪ $45,000 over 2 years...cha ching! ▪ I am new to my current position - length at MCM 3 years. ▪ Education Director - 2 months at MCM ▪ Development Director - 9 months at MCM InterActivity 2018

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Knowing when to hold them and when to fold them

Mission Based Work:

Our Mission The mission of MCM is to provide unparalleled experiences that ignite a thirst for discovery, knowledge, and learning in all children. The museum accomplishes this mission through hands-on and engaging exhibits and programs focusing on literacy, the arts, science, health and nutrition–the keys to helping our children mature into healthy and productive adult learners.

InterActivity 2018

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Toted as: Each month’s Question It? Discover It! (QI?DI!), which is designed to provide children and families with opportunities to learn about healthy habits through fun, engaging activities, with the support and guidance of medical professionals. QI?DI! is sponsored by Children’s of Mississippi, a part of the University of Mississippi Medical Center.

Knowing when to hold them and when to fold them

InterActivity 2018

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Knowing when to hold them and when to fold them

As an operations worker I had READ what other people had planned for QI?DI!. However I had seen what QI?DI! really looked like in action. InterActivity 2018

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Knowing when to hold them and when to fold them

On a Saturday from 10 to 2 we have: ▪ Crayons and BLACK LINE MASTERS ▪ 20 year old teaching about how the brain works ▪ Put out a box of Neutrogena Sunscreen samples

The chair of the Children's Hospital sits on our STEM Advisory Board. InterActivity 2018

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Knowing when to hold them and when to fold them

Chest Puffing and Education and Programs put down some strict guidelines in grant revision. InterActivity 2018

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Guillermo Loza

Sietecolores Ideas Interactivas Associate Director of Projects guillermo.loza@sietecolores.mx

Making the bet

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Working with others is always a bet ...

InterActivity 2018

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Getting aligned

InterActivity 2018

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The honeymoon stage...

InterActivity 2018

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The real thing...

InterActivity 2018

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Laberinto de las Ciencias y las Artes, San Luis Potosí, Mexico

Reality Expectation

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2008

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One year later...

InterActivity 2018

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Analysis and discussion time

(15 min)

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Who are the main stakeholders?

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What is the major problem they are facing? What is the major problem they are facing?

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What is the major problem they are facing?

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What is the major problem they are facing?

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What really happened

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This time around: ▪ The museum got to rework the content and make the exhibit fit in another zone ▪ The researcher had time to get her technology stable enough ▪ The design firm included considerable user testing and evaluation to integrate the technology

Phase 2!

InterActivity 2018

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Lessons learned

InterActivity 2018

  • 1. Take the long view. Each point of view in a partnership understands their
  • wn immediate needs best. Long term is often secondary.
  • 2. Strategy. When working with a new partner, time (and stages) mitigates
  • risk. Plan accordingly.
  • 3. Don’t forget! The field of exhibition design is unusual, most products and

services are not designed for these kinds of uses, either in terms of usage, robustness or cost.

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Looking back ...

▪ Fresh ideas ▪ Latest design trends ▪ Innovation ▪ New service supplier ▪ Satisfied client ▪ Extra cost ▪ Extra time ▪ Extra stress

InterActivity 2018

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Laberinto de las Ciencias y las Artes, San Luis Potosí, Mexico

Reality Expectation

*

2008

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Bebeleche, Durango, Mexico *

2009

Reality Expectation

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Bebeleche, Durango, Mexico *

2009

Reality Expectation

Trapiche, Sinaloa, Mexico

2016

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What we learned

Adding new ideas and people can always be an opportunity. Don’t be afraid to try it!

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New partnerships take time and demand a learning curve. Set clear standards, expectations, and communication channels from the beginning. Invest in human relationships and prioritize them over mercantile factors.

InterActivity 2018

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Q&A

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Eric Demay eric.demay@gsmproject.com Patti Reiss patti@mcm.ms Guillermo Loza guillermo.loza@sietecolores.mx

Thank you!

Isabel Diez isabel.diez@sietecolores.mx