SLIDE 68 Netherlands. Financials.
Q2/09 Q2/09 Q3/09 Q3/09 Q4/09 Q4/09 FY/09 FY/09 Q1/10 Q1/10 Q2/10 y.o.y. % y.o.y. % H1/09 H1/09 H1/10 y.o.y. % y.o.y. % Total Revenue (€ million) 465 452 446 1.807 442 448
909 890
Service Revenue (mobile)
1
(€ million) 370 368 370 1.458 367 383 3,5% 720 750 4,2%
2
(€ million) 103 128 135 430 102 139 35,0% 167 241 44,3%
- Adj. EBITDA Margin (Total Rev.)
(%) 22,2% 28,3% 30,3% 23,8% 23,1% 31,0% 8,8%p 18,4% 27,1% 8,7%p
- Adj. EBITDA Margin (Service Rev.)
(%) 27,8% 34,8% 36,5% 29,5% 27,8% 36,3% 8,5%p 23,2% 32,1% 8,9%p Cash Capex (€ million) 9 23 49 157 14 57 n.m. 85 71
Cash Contribution (€ million) 94 105 86 273 88 82
82 170 n.m.
Operational.
Q2/09 Q2/09 Q3/09 Q3/09 Q4/09 Q4/09 FY/09 FY/09 Q1/10 Q1/10 Q2/10 y.o.y. % y.o.y. % H1/09 H1/09 H1/10 y.o.y. % y.o.y. % Fixed Network
- Fixed Network Access Lines
('000) 301 296 293 293 290 288
301 288
- 4,3%
- Broadband Access Lines Retail
('000) 301 296 293 293 290 288
301 288
('000)
- Wholesale Bundled Access Lines
('000)
('000)
- Wholesale Unbundled Access Lines
('000)
Customers (end of period)
3
('000) 5.423 5.474 4.592 4.592 4.392 4.382
5.423 4.382
('000) 2.359 2.384 2.406 2.406 2.460 2.536 7,5% 2.359 2.536 7,5%
('000) 3.064 3.090 2.186 2.186 1.932 1.846
3.064 1.846
Net Adds ('000) 188 51
n.a. 114
n.a.
('000) 46 26 21 146 54 76 65,2% 99 131 32,3%
('000) 142 26
n.a. 14
n.a. Average monthly Churn (%) 1,8% 2,3% 7,9% 3,8% 3,9% 2,7% 0,9%p 2,6% 3,3% 0,7%p
(%) 1,4% 1,6% 1,5% 1,5% 1,3% 1,0%
1,4% 1,2%
SAC per Gross Add (€) 109 114 125 120 137 117 7,3% 121 127 5,0%
(€) 270 279 257 281 263 231
293 247
(€) 33 19 23 29 22 22
34 22
SRC per Retained Customer (€) 163 158 138 163 168 176 8,0% 175 171
ARPU 1 (€) 23 22 24 23 27 29 26,1% 23 28 21,7%
(€) 45 44 44 44 44 45 0,0% 44 45 2,3%
(€) 6 6 6 6 7 8 33,3% 6 7 16,7% Non-Voice % of ARPU (%) 26% 26% 25% 26% 27% 28% 2%p 26% 28% 2%p MOU per Customer (min) 109 108 122 111 141 151 38,5% 108 145 34,3%
(min) 221 217 234 224 239 240 8,6% 221 239 8,1%
1 Definition of Service Revenues
changed as of January 1st, 2010. Q1- Q4/09 Service Revenue and ARPU are adjusted retroactively.
2 Special influences affecting EBITDA:
EUR 5mn in Q2/09, EUR 6mn in Q3/09, EUR 24mn in Q4/09 and EUR 6mn in Q2/10.
3 Lower prepaid subscriber base due to
controlled deregistration of inactive prepaid SIM cards in Q4/09 subsequent to Orange subscriber migration. Deutsche Telekom AG Page 68