ACRONIS BACKUP Configuring Acronis Backup and Acronis Backup Cloud - - PowerPoint PPT Presentation

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ACRONIS BACKUP Configuring Acronis Backup and Acronis Backup Cloud - - PowerPoint PPT Presentation

Jan 29, 2024 389 likes •854 views

CONFIGURING ACRONIS BACKUP Configuring Acronis Backup and Acronis Backup Cloud Acronis Training and Certification Authorized Use Only 1 Module Outline 1. Configuring Acronis Backup Cloud 2. Configuring Acronis Backup Acronis Training and

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CONFIGURING ACRONIS BACKUP

Configuring Acronis Backup and Acronis Backup Cloud

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Module Outline

  • 1. Configuring Acronis Backup Cloud
  • 2. Configuring Acronis Backup
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Configuring Acronis Backup Cloud

How to configure settings for Groups, Accounts and Usage Reports

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  • 1. Operations with Groups & Accounts

‒ Acronis Backup Cloud provides Group and Account management for Partner and Customer Administrators ‒ Actions available for Groups:

▪ Disable/Enable ▪ Delete

‒ Actions available for Accounts:

▪ Re-send activation email ▪ Reset password ▪ Disable/Enable ▪ Delete

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  • 1. Operations with Groups

Operations with Groups

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  • 1. Operations with Groups

‒ DISABLE or ENABLE a Group

▪ Temporarily disable/enable selected Group (affects all sub-groups) and associated accounts

‒ DELETE Group

▪ Remove the Group from the Management Server (target Group has to be disabled first) and the following actions will be taken:

  • All sub-groups will be deleted
  • All user accounts in the target group and its sub-groups will be deleted
  • All machines in the target group and its sub-groups will be unregistered
  • All backup plans in the target group and its sub-groups will be revoked
  • All backup files for machines in the target group and its sub-groups will be deleted
  • All quotas in the target group and its sub-groups will be recovered accordingly
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  • 1. Deleting a Group
  • 1. Select the Group to be deleted
  • 2. Click on the ••• button and click on DISABLE to disable the Group if it has

not been disabled

  • 3. Click on the ••• button and click on DELETE to delete the Group
  • 4. Review the warnings
  • 5. Confirm by clicking on DELETE in the dialog box
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  • 1. Partner Group Settings

Available Settings

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  • 1. Partner Group Settings

‒ When a Partner-level Group is selected, the following tabs are available:

▪ CUSTOMERS ▪ ADMINISTRATORS ▪ PROPERTIES ▪ STORAGE ▪ BRANDING ▪ SETTINGS

‒ Click on the desired tab to view details and change settings (if any)

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  • 1. Partner Group Settings – CUSTOMERS

CUSTOMERS Tab

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  • 1. Partner Group Settings – CUSTOMERS

‒ CUSTOMERS tab will show a list of all child Customer Groups created under the Partner Group ‒ Usage breakdown and associated quotas (if set) for each Customer Group will be shown along with a 7 day backup history ‒ Enables a Partner Administrator to have a bird’s-eye view of the consumption and backup status of all customers

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  • 1. Partner Group Settings – ADMINISTRATORS

ADMINISTRATORS Tab

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  • 1. Partner Group Settings – ADMINISTRATORS

‒ ADMINISTRATORS tab will show a list of all Partner Administrator accounts for the Partner Group ‒ Click on each account to view and modify account settings and properties ‒ Operations with accounts can also be performed as follows:

▪ RE-SEND ACTIVATION EMAIL ▪ RESET PASSWORD ▪ DISABLE/ENABLE ▪ DELETE

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  • 1. Partner Group Settings – PROPERTIES

PROPERTIES Tab

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  • 1. Partner Group Settings – PROPERTIES

‒ PROPERTIES tab will show the settings and properties for the selected Partner Group ‒ Some of the settings and properties can be modified:

▪ IDENTIFIER ▪ STATUS ▪ DEFAULT LANGUAGE ▪ QUOTAS ▪ BILLING INFORMATION ▪ CONTACT INFORMATION

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  • 1. Partner Group Settings – STORAGE

STORAGE Tab

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  • 1. Partner Group Settings – STORAGE

‒ STORAGE tab will show all available cloud storage as well enable Acronis Storage 2.0 and Acronis Storage Gateway installers and instructions to be downloaded via the ADD STORAGE button ‒ Cloud storage can be storage inherited from a parent Group as well as storage (Acronis Storage 1.0/2.0, Acronis Storage Gateway) that has been associated with the partner’s Acronis Backup Cloud account ‒ Inherited cloud storage can be blocked by using the BLOCK INHERITED STORAGE setting

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  • 1. Partner Group Settings – BRANDING

BRANDING Tab

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  • 1. Partner Group Settings – BRANDING

‒ BRANDING tab will show settings and options for changing the UI and links to reflect the corporate identity of the partner and will apply to all child Groups ‒ The following settings are available:

▪ Logo and Color scheme ▪ Company name, Service name ▪ Home, Support, Knowledge Base, Platform terms, EULA, Help, Buy URL ▪ Support phone, Administrator guide ▪ EMAIL SERVER SETTINGS

‒ Click on WHITE LABEL to fully customize all settings and DEFAULT SETTINGS to revert back to original

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  • 1. Partner Group Settings – SETTINGS

SECURITY Tab

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  • 1. Partner Group Settings – SETTINGS

‒ SETTINGS – SECURITY tab will show LOGON CONTROL setting which is used for restricting access to the Backup Console to specific IP addresses ‒ Enable LOGON CONTROL setting and specify Allowed IP addresses separated by semicolon (;) as follows:

▪ Single IP address, e.g.: 192.0.2.1 ▪ IP address range, e.g.: 192.0.2.0-192.0.2.255 ▪ Subnets, e.g.: 192.0.2.0/24

‒ Allowed IP addresses will typically be the external IP addresses of the

  • rganization (check with ISP)

‒ Setting an incorrect IP address will result in an inability to log on for all accounts of the Group

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  • 1. Partner Group Settings – SETTINGS

INTEGRATION Tab

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  • 1. Partner Group Settings – SETTINGS

‒ SETTINGS – INTEGRATION tab will show all available automation tools and platforms supported by Acronis Backup Cloud ‒ Click on the desired platform to download packages/plugins for integration, configure connections or access API documentation

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  • 1. Customer Group Settings

Available Settings

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  • 1. Customer Group Settings

‒ When a Customer or Unit Group is selected, the following tabs are available:

▪ ACCOUNTS ▪ PROPERTIES ▪ SECURITY

‒ Click on the desired tab to view details and change settings (if any)

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  • 1. Customer Group Settings – ACCOUNTS

ACCOUNTS Tab

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  • 1. Customer Group Settings – ACCOUNTS

‒ ACCOUNTS tab will show a list of all Administrator and User accounts for the Customer Group along with the usage for each account ‒ Click on each account to view and modify account settings and properties ‒ Operations with accounts can also be performed as follows:

▪ RE-SEND ACTIVATION EMAIL ▪ RESET PASSWORD ▪ DISABLE/ENABLE ▪ DELETE

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  • 1. Customer Group Settings – PROPERTIES

PROPERTIES Tab

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  • 1. Customer Group Settings – PROPERTIES

‒ PROPERTIES tab will show the settings and properties for the selected Customer or Unit Group ‒ Some of the settings and properties can be modified:

▪ IDENTIFIER, STATUS ▪ MODE, DEFAULT LANGUAGE ▪ PRICING PARAMETERS, QUOTAS ▪ BILLING INFORMATION, CONTACT INFORMATION

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  • 1. Customer Group Settings – SECURITY

SECURITY Tab

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  • 1. Customer Group Settings – SECURITY

‒ Similar to Partner Groups, SECURITY tab will show the LOGON CONTROL setting which is used for restricting access to the Backup Console to specific IP addresses ‒ Enable LOGON CONTROL setting and specify Allowed IP addresses separated by semicolon (;) as follows:

▪ Single IP address, e.g.: 192.0.2.1 ▪ IP address range, e.g.: 192.0.2.0-192.0.2.255 ▪ Subnets, e.g.: 192.0.2.0/24

‒ Allowed IP addresses will typically be the external IP addresses of the

  • rganization (check with ISP) and setting an incorrect IP address will result

in an inability to log on for all User accounts of the Group

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  • 1. Operations with Accounts

Re-send activation email

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  • 1. Operations with Accounts

Operations with Accounts

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  • 1. Operations with Accounts

‒ RE-SEND ACTIVATION LINK

▪ Re-send the activation email for a newly created account

‒ DISABLE or ENABLE Account

▪ Temporarily disable/enable the selected Account

‒ RESET PASSWORD

▪ Send a Reset Password email to the email address associated with the selected account

‒ DELETE Account

▪ Deleting an Account will remove it from the Management Server:

  • All machines, backup plans and backup files associated with the account will be

unregistered/revoked/deleted

  • All quotas will be recovered accordingly
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  • 1. Deleting Accounts
  • 1. Select the Account to be deleted

2. Click on the ••• button and click on DISABLE to disable the Account if it has not been disabled 3. Click on the ••• button and click on DELETE to delete the Account 4. Review the warnings 5. Confirm by clicking on DELETE in the dialog box

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  • 1. Acronis Backup Cloud Usage Reports

Set Up Reports

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  • 1. Scheduled Usage Report

‒ Generated and sent automatically on the 2nd day of every month when enabled by an Administrator ‒ Contains usage summary for the last full calendar month ‒ Level of detail can be configured as follows:

▪ Direct customers and partners ▪ All customers and partners ▪ All customers and partners (including account details)

‒ Report will be sent via email to all Administrator accounts associated with the Partner Group

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  • 1. Custom Usage Report

‒ Generated on-demand and sent immediately via email to the requesting Administrator ‒ The following settings are available for customizing the report:

▪ Period: Current calendar month, Previous calendar month, Custom ▪ Type: Summary report, Daily statistics ▪ Level of detail: Direct customers and partners, All customers and partners, All customers and partners (including account details)

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  • 1. Usage Report Contents

‒ Only Administrators can create usage reports and contents will differ based

  • n who created the report and Level of detail setting:

▪ Report will contain details of child Groups, exact child Groups included will depend on whether Administrator belongs to Partner, Customer or Unit Group and Level of detail setting for the report

‒ Report will be sent as 2 attachments, 1 .csv and .html file, email body will include Date of report generation, Reporting period and Level of detail setting ‒ Report will contain the following details:

▪ Amount of cloud storage used, number of devices protected, by Group, by Group type (Trial/Production), by Backup Account, by type of device ▪ Price value (if specified), quotas, total amount of cloud storage used

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  • 1. Usage Report Contents
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  • 2. Acronis Backup Alerts

‒ Alerts have been improved to indicate not only backup status but other states (conditions/situations) that might potentially cause data loss such as Active Protection service not working which is classed as a Critical alert ‒ Alerts are classified into 3 levels of severity with respective symbols:

▪ Critical, Error and Warning, e.g., Backup is cancelled

‒ Status of a machine will show the highest level severity for the machine if there’s more than 1 alert ‒ Additionally, the severity of an alert can be changed from its pre-defined severity:

▪ E.g., Backup status unknown which by default is a Warning can be changed to Critical if you are only backing up mission critical servers and they should never go offline

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  • 2. Acronis Backup Activities

‒ Activities menu will show a consolidated view of all backup and recovery related activities from all machines registered on the Management Server ‒ List of activities can be searched and filtered as well as sorted ‒ With introduction of multiple Management Server Administrators and Units, Activities will also show the account that started the activity to enable tracking and auditing

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Questions?

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