ANNUAL MEMBERSHIP MEETING J une 29, 2020 1 Agenda: 6:30 p.m. - - PDF document

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ANNUAL MEMBERSHIP MEETING

June 29, 2020

Agenda:

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6:30 p.m. Welcome 6:35 p.m. 2019 Overview 6:45 p.m. 2020 overview 7:00 p.m. Financial Review of 2019 & 2020 7:15 p.m. Question & Answer Period

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MISSION & VISION

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MISSION:

• PMI-MN's mission is to provide value to

members and the community through

• pportunities for career development and to

advocate the advancement of the project management profession and its disciplines. VISION:

• PMI-MN will be recognized globally as a

premier, best-in-class, innovative community of project managers who embrace world class practices.

2019 BOARD OF DIRECTORS

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Devi Chetty, PMP Director at Large Devi.Chetty@pmi-mn.org Michael O’Connor, Ph.D., PMP, PgMP, IPMA-B, NPDP Director at Large Michael.OConnor@pmi-mn.org Manish Kalra, MBA, PMP, CSM Director at Large Manish.kalra@pmi-mn.org Alisha Walter, PMP Director at Large Alisha.Walter@pmi-mn.org Janice Pyka, MBA, Masters in Project Mgmt President president@pmi-mn.org Sara Swanson, PMP, CSM President Elect & Chief Operating Officer presidentelect@pmi-mn.org Mohamed Diab, MBA PhD, PMP Past President pastpresident@pmi-mn.org Adam Cherrill, PfMP Director of Finance directorfinance@pmi-mn.org Geraldine Marks, PMP, MBA, CPPM, Six Sigma Director of Governance directorgovernance@pmi-mn.org

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2019 OPERATIONS COMMITTEE

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Bill Anderson Sponsors Chair Chairsponsorship@pmi-mn.org Ken Schacher Professional Development Chair chairprofdev@pmi-mn.org Brandon Guthman IT Chair chairit@pmi-mn.org Craig Kilford Programs Chair chairprograms@pmi-mn.org Oswald Dema Glory Ikeata Volunteer Services Chair chairvolunteerservices@pmi-mn.org Benjamin Crist Finance Chair chairvfinance@pmi-mn.org Melissa Hvidsten (ND) Shanna Skallet (MN) Community Outreach Chair chairoutreach@pmi-mn.org Ruth Birkholz PDD Chair chairpdd@pmi-mn.org Gabi Ikumola Membership Chair chairmembership@pmi-mn.org Miriam Isaac Marketing & Communications Chair chairmarcomm@pmi-mn.org

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2019 STRATEGIC OUTCOMES

The overall 2019 Chapter strategic objectives were:

• Identify and appeal to changing networking

requirements of next generation

• Improve accessibility for delivered services
• Deliver only high value best in class (diversify and

solidify revenue streams)

• Increase brand awareness and clarify value

proposition

• Revisit Organizational Structure

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2019 Scorecard

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Core Service Measure Target 2019 Result

Membership Retention Rate 75% Target Met – 80.47% Events Number of event hours Hold more than 30 events (dinners, breakfasts, luncheons, seminars outreach programs, networking events) Target Met Website Website current Monthly Updates Target Exceeded Communications Number of communications via newsletters or eblasts (12 newsletters and 2 monthly eblasts) 36 Target Met New Members, PMI Credentialed Recognition Number of communications recognizing new members, PMI credentialed Via newsletter and VOM during chapter dinners; 35th Anniversary Celebration at St. Paul Saints Game Target Met – Included in monthly newsletters and meetings Marketing Introduction and Benefits Package Package complete Updated Sponsor/Partner Offering Kit Target Met Transitioning/Orienting New Community Leaders Orientation meeting completed; transition plan delivered Annual Leadership Transition Meeting Target Met – November 2019 Strategic Planning Complete Strategic Alignment worksheet Fall and Spring Strategy Planning Events Target Met Scorecard Report Report completed Annually Target Met

2019 Extended Services

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Extended Service Measure Target 2019 Result

PMP Exam Preparation Course Number of course offerings 4 Target Met – 3 PMP Certification Courses and 1 PMP Boot Camp Seminars Number of seminars 4 Target Missed – Held 2, 1 cancelled due to low registration, 1 moved to January 2020 at speaker’s request Community Outreach Events: St. Could, Duluth, Fargo and Bismarck Number of meetings 16 Target Exceeded – 18

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2019 Membership and Certifications

30 JUNE 2020 Presentation Title 9

Membership Category Number of Members Renewing Members 3,064 New Members 674 TOTAL MEMBERS 3,742 Retention Rate 80.47% Credential Held Number of Members PMP 2,485 PMI-ACP 90 CAPM 67 PgMP 12 PMI-PBA 15 PMI-RMP 4 PMI-SP 3 PfMP 4 TOTAL 2,680

2019 CHAPTER RECOGNITION

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In 2019 PMI-MN was recognized for the celebration of their 35th Anniversary as a

• Chapter. We celebrated with a Saint Paul

Saints Game! It was a fun night out that included a meal, the baseball game, PMI MN was displayed on the big screen recognizing their 35th anniversary and a friendly competition by four of the PMI Minnesota attendees during an inning break with a tire

• race. It was a rainy night, but fun was had

by all that attended.

2019 President Elect Sara Swanson with PMI MN Chapter Founder and first President Robert J. Yourzak at the Chapter’s 35th Anniversary Celebration

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Membership Category Number of Members Renewing Members 3,064 New Members 674 TOTAL MEMBERS 3,742 Retention Rate 80.47%

As of March 2020 we are proud to report that we are the 14th largest chapter in the PMI Global organization out of 309 chapters

• globally. Chapter leaders are working hard at listening to members, to

better understand their needs, so we can deliver the valuable programs and opportunities they need to grow and enhance their

• careers. We are making measurable progress, and recognize we have

more work to do. MN Chapter membership surveys are distributed by PMI MN and PMI Global for PMI MN annually

2019 MEMBERSHIP

2019 VOLUNTEERS

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Many members gave generously of their time, talent and expertise this year to benefit all members and our communities by serving on the Chapter Board and committees, planning events, teaching courses. Results:

• Over 180 members volunteered their

time during 2019

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2019 PROFESSIONAL DEVELOPMENT DAYS

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The four-day event was held in September 2019 at the RiverCentre in St. Paul. Results:

• More than 519 individuals registered for a

total of 974 various sessions during PDD in

• 2019. The planning for the event involved

collaboration across the PDD committees and PMI MN Operational Committees. More than 50 individuals volunteered over the course of the four-date event. The event was also a key success based on survey feedback from attendees.

2019 NETWORKING

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• Great Women Event
• Great Men Event
• First Annual Diversity and Inclusion

Event

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2019 COMMUNITY OUTREACH PROGRAM

Hosted meetings for current and prospective PMI members in the following locations: Central MN, St. Cloud area - 6 Duluth, MN / Superior, WI - 4 Moorhead, MN / Fargo, ND - 4 Central ND, Bismarck – 4 Colleges and Universities participating and sponsoring Outreach events: MnSCU(MN State Colleges and Universities System) in Mankato,

• St. Cloud and Moorhead
• St. Scholastica in Duluth, Fargo and St. Cloud
• St. Mary in Fargo and Bismarck

North Dakota University in Grand Forks

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2020 BOARD OF DIRECTORS

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Jacque Ince, PMP Director at Large Jacque.Ince@pmi-mn.org Michael O’Connor, Ph.D., PMP, PgMP, IPMA- B, NPDP Director at Large Michael.OConnor@pmi-mn.org Alisha Walter, PMP Director at Large Alisha.Walter@pmi-mn.org Michelle Wilson Director at Large Michelle.Wilson@pmi-mn.org Sara Swanson, PMP, CSM, PMI-ACP President & CEO president@pmi-mn.org Ruth Birkholz, MBA PhD, PMP President Elect & Chief Operating Officer presidentelect@pmi-mn.org Janice Pyka, MBA, Masters in Project Mgmt Past President pastpresident@pmi-mn.org Manish Kalra, MBA, PMP, CSM Director of Finance directorfinance@pmi-mn.org Geraldine Marks, PMP, MBA, CPPM, Six Sigma Director of Governance directorgovernance@pmi-mn.org

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2020 OPERATIONS COMMITTEE

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Lee Skolasinski Sponsors Chair Chairsponsorship@pmi-mn.org Ken Schacher Professional Development Chair chairprofdev@pmi-mn.org Brandon Guthman IT Chair chairit@pmi-mn.org Open Programs Chair chairprograms@pmi-mn.org Glory Ikeata Volunteer Services Chair chairvolunteerservices@pmi-mn.org Benjamin Crist Finance Chair chairfinance@pmi-mn.org Open Community Outreach Chair chairoutreach@pmi-mn.org Kimberly Berger PDD Chair chairpdd@pmi-mn.org Open Membership Chair chairmembership@pmi-mn.org Miriam Isaac Marketing & Communications Chair chairmarcomm@pmi-mn.org

2020 MAIN CHALLENGES

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2020 Our main challenges are: 1. COVID-19 pandemic and the suspension of in- person meetings starting in March and continuing through the end of 2020

• 2. Ensuring we promote our events to our

Chapter members 90 days ahead of the scheduled events date

• 3. Onboarding enough Volunteers to execute the

effort needed to set up and execute the events

• 4. Expanding our marketing and communications

capabilities

• 5. Regular follow up and events to get new

members engaged in our Chapter and open to volunteer opportunities.

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2020 GOALS, as set at the November 2019 Planning Session

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1. 2020 Events Calendar:

1. We have established a 2020 events calendar that was drafted and reviewed in

• ur November 2019 2020 planning meeting.

2. The member survey was utilized to plan for the events on the calendar. 3. The Operations committee will utilize this calendar to ensure marketing and communications occur for our events 90 days before the events is scheduled to allow our members to plan and register for the events.

2. Have a 2020 plan for regular new member communications and

• rientations that will include information on the benefits of volunteering

and how to get involved in volunteering. 3. The Chapter kicked off a Mentorship program in 2019 4. The Chapter has started discussions around Outreach to colleges and NextGen opportunities. 5. Fiscal responsibility to hit approved budget

2020 Adjustments due to COVID- 19 Restrictions

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1. Suspension of large Chapter in-person events through the remainder of 2020, shifting to virtual: 1. Shift of 2020 PDD to a two-day virtual conference 2. Continued member engagement with virtual events with cancellation

• f in-person events

3. Limited advanced notice for virtual events was provided due to calendar adjustments needed for in-person reschedules and additional virtual opportunities during the Stay-at-Home order 4. Virtual events marketed beyond MN Chapter through tools with PMI Global and other R2 Chapters 2. Re-baselining of the approved Chapter budget

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PDD Pivot from In-Person to Virtual

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Having the Board make a decision early in our planning meant:

• We had not signed contracts with speakers yet
• Sponsorship was able to stop selling until we figured out next steps
• Limited marketing had taken place and we could stop and regroup
• We had not set up registration, so we did not have to refund anyone’s money

Next Steps

• Get a cross functional team to evaluate virtual conference tools and make a

selection based on requirements:

• PDD’s main purpose is to bring project professionals together to not only hear and learn from
• ther but to network with each other.
• Vendor fair & Sponsorship requirements
• Technical requirements
• Renegotiate with our speaker’s on schedule and fees.

The PDD Committee due to early decisions, great people and collaboration among other committee’s and clear requirements was able to easily pivot to a virtual event and keep their time-line intact.

2020 CHAPTER SERVICES TO STAKEHOLDERS

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Chapter Services to Members: 1. Transparency and confidence in Board members

• 2. Ensuring members have professional growth opportunities and receive

information and data on the latest trends in the Project Management career field including mentoring and certification options

• 3. Offering members different types of events that are diverse and inclusive
• 4. Focus on networking for our members

Chapter Services to Volunteers: 1. Transparency and confidence of Board support

• 2. Providing the information and tools needed to be successful in executing

what is needed within the committees they are involved in. Knowledge transfer and training on Chapter policies and bylaws and accessing and utilizing the tools needed to execute and be successful

• 3. Provide opportunities to learn, grow and lead while being a rewarding

experience.

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2020 CHAPTER SERVICES TO STAKEHOLDERS

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Chapter Services to Other Key Stakeholders: 1. Partnering with Sponsors and proving multiple sponsorship opportunities

• 2. Giving back to our community
• 3. Partnering with academic institutions to provide updated educational
• pportunities to members

2020 TOP 4 OBJECTIVES

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Objective Explanation Action Plan

1.) Improve Chapter reputation Distrust and disturbance in the chapter starting in 2018 and moving into 2019 Transparency and open, consistence communication with members and volunteers 2.) Grow membership by 5% and increase membership attendance at chapter events Reduced marketing and communication efforts, membership attendance at chapter events significantly decreased in 2019 Increase marketing and communication efforts including at local academic institutions, reach multiple demographics, communicate and market events 90 days ahead of date event scheduled for 3.) NextGen/College Student Membership Lack of college outreach Increase partnership with academic institutions and continue to roll out Mentorship Program 4.) Chapter of the Year Award 2020 Apply for an win the chapter of the year award received from PMI Global Complete requirements to apply

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OBJECTIVE 1: IMPROVE CHAPTER REPUTATION

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• Chapter Services to Other Key Stakeholders
• Hold New Member Event and Regular New Member Orientation Events
• Hold volunteer Events to increase participation
• Include a get-to-know the board in each newsletter
• Continue positive momentum and negativity not tolerated

OBJECTIVE 2: ADVANCED MARKETING AND REGISTRATION EFFORTS

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• Keep up with market trends and topics relevant to trends, new technology
• Review PM topics list
• Review event locations
• Add virtual options
• Look at mentor opportunities with a larger more event driven chapter to

learn best practices

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OBJECTIVE 3: NEXTGEN COLLEGE STUDENT MEMBERSHIP

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• Student marketing to Career Fair and PDD
• Discounted student pricing at PMI MN Events
• Partner with Fortune 500 companies regarding bringing in youth
• Status of Objective:
• NextGen membership has been limited due to volunteer availability and

cancellation of in-person events

OBJECTIVE 4: CHAPTER OF THE YEAR AWARD 2020

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• Increased engagement
• Innovative programming
• Completing critical projects - Re-brand; PMP refresh
• Increase virtual events for members with the suspension of in-person

meetings due to COVID-19

• Shift PDD 2020 to a virtual event following COVID-19
• Community involvement events
• Project of the Year Award
• Benchmark past winners

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Review of 2019 Financials

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INCOME 2019 Final Approved Budget 2019 Actuals Membership $125,000.00 $111,750.00 Military Outreach $10,000.00 Professional Development $100,000.00 $50,524.40 PDD $550,000.00 $362,142.75 Sponsorships $40,000.00 $41,320.00 Programs $20,000.00 $10,069.00 Outreach $5,000.00 $1,411.00 Volunteer Credit Use ($1,876.00) ($1,875.00) Miscellaneous (Interest) $10.81 Total Income $850,000.00 $577,227.96 EXPENSES Sponsorship/Finances $15,000.00 $13,624.85 Board $50,000.00 $31,826.74 Marketing $15,000.00 $5,638.66 Operations $200,000.00 $194,137.38 Volunteers $25,000.00 $16,520.75 IT $60,000.00 $75,043.50 Professional Development $30,000.00 $25,384.72 PDD $350,000.00 $284,738.64 Membership $5,000.00 $1,189.75 Military Outreach $5,000.00 Outreach $5,000.00 $1,773.79 Programs $40,000.00 $33,905.72 Total Expenses $800,000.00 $683,789.50 Net Profit (Loss) $50,000.00 ($106,561.54)

Reasons for variance in Income in 2019

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• PDD budgeted income was set at $550,000. Actuals were much lower at

$362,000. There were a couple reasons for this –

• 1. Issues with Registration system – A lot of users had issues registering for

the PDD event, which resulted in potential loss of revenue.

• 2. The budget set was aggressive at 550K. The 2020 budget is more realistic.
• Prof Dev budgeted income was set at $100,000. Actuals were much lower

at $50,000. There were a couple of reasons for this –

• 1. Low registration count for seminars and PMP prep classes. One seminar

was cancelled due to low registration . One was moved to January 2020 at the Speaker’s request.

• 2. The budget set was aggressive. The 2020 budget is more realistic.

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Reasons for variance in Income in 2019(cont’)

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• Programs budgeted income was set at $20,000. Actual was much lower at

$10,000. The main reason for this is moving the dinner/breakfast events to happy hour events once every few months, thereby reducing the income. However, there was also a reduction in expenses so overall Programs did much better than 2018.

• Board Expenses were down from $50,000 to $31,000 . The main reason

was less board members travelled for events , and no international EMEA trip in 2019 by the president.

• IT was overall high from $60,000 budgeted to $75,000 actual expense.

Several changes have been made in the IT intake process and Change Control Board to restrict IT enhancements in 2020 , as well as ensuring reduction in unnecessary licenses. The budget for 2020 for IT is set at $60,000.

Balance Sheet as of 12/31/2019

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Balance Sheet as of 12/31/2018

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Balance Sheet as of 12/31/2017

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FINANCIALS & LOOKING AHEAD 2020

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Amended 2020 Budget- Due to COVID-19 2020 Approved Budget 2019 2018 2017 Total Income $308,010.00 $659,488.00 $577,227.96 $727,170.20 $755,688.23 Total Expenses $347,700.00 $659,393.00 $683,789.50 $805,351.40 $869,926.33 Net Profit (Loss) ($39,690.00) $95.00 ($106,561.54) ($78,181.20) ($114,260.10)

*A re-baselining of the 2020 budget has been underway, the final budget numbers as seen above will be approved by the PMI MN Board of Directors at the July Board Meeting

ADDITIONAL QUESTIONS:

2020 BOARD OF DIRECTORS

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Jacque Ince, PMP Director at Large Jacque.Ince@pmi-mn.org Michael O’Connor, Ph.D., PMP, PgMP, IPMA- B, NPDP Director at Large Michael.OConnor@pmi-mn.org Alisha Walter, PMP Director at Large Alisha.Walter@pmi-mn.org Michelle Wilson Director at Large Michelle.Wilson@pmi-mn.org Sara Swanson, PMP, CSM, PMI-ACP President & CEO president@pmi-mn.org Ruth Birkholz, MBA PhD, PMP President Elect & Chief Operating Officer presidentelect@pmi-mn.org Janice Pyka, MBA, Masters in Project Mgmt Past President pastpresident@pmi-mn.org Manish Kalra, MBA, PMP, CSM Director of Finance directorfinance@pmi-mn.org Geraldine Marks, PMP, MBA, CPPM, Six Sigma Director of Governance directorgovernance@pmi-mn.org

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THANK YOU!

March 23, 2020

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