Analytics@TP Pre resen ented ed by: : Michael Yap 2018-09-28 - - PowerPoint PPT Presentation

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Analytics@TP Pre resen ented ed by: : Michael Yap 2018-09-28 - - PowerPoint PPT Presentation

Analytics@TP Pre resen ented ed by: : Michael Yap 2018-09-28 Agenda Our Analytics Journey Capability Development Challenges Sample of Data Products Student Analytics Learning Analytics Graduate


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2018-09-28

Analytics@TP

Pre resen ented ed by: : Michael Yap

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2018-09-18 2

Agenda

  • Our Analytics Journey
  • Capability Development
  • Challenges
  • Sample of Data Products
  • Student Analytics
  • Learning Analytics
  • Graduate Analytics
  • Procurement Analytics
  • Text Analytics
  • IoT Analytics
  • Summary
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Our Analyt ytics Jo Journey

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Gartner Analytics Ascendancy Model

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Raw Data & Reports

Data  Information  Knowledge  Insight  Action

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What can we analyse ?

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Talent Mgmt Manpower Optimisation HR Attrition Capability Development

Staff Finance Procurement Estates & Facilities IT Industry Relation Customer Satisfaction Students

Attendance Acad Performance Financial Assistance/ Awards Admission Learning Engagement CCA Graduation Internship / OCP Attrition

Alumni

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TP Analytics Roadmap

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Finance Analytics Utility Analytics Industry Partner Analytics

Outreach Analytics

Alumni Analytics

Social media Analytics

Data Scientist Training

Student Support Analytics Learning Analytics Procurement Analytics Graduate Analytics Student Analytics HR Analytics IT Resource Analytics

Awareness Training Visual Analytics Training Data Analyst Training

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Early Learning Analytics Project

  • Developed and launched in 2014
  • A front-end self-service analytics

tool for School Directors and Course Manager to gain academic insights – on course and subject performance

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Capability Development

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Capability Development

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  • St

Start fr from basi asic : : Awareness

  • Clas

lassroom le lear arnin ing

  • eLe

Learning

  • On

On-the-job-train inin ing

  • Certific

ication

  • Community of
  • f Practice (C

(CoP)

  • Knowledge Sh

Sharin ing

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SLIDE 10

Challenges

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Challenges

Data sources and Quality

  • Str

Structured vs s unstructured data

  • Da

Data consis istency

  • Da

Data qual alit ity is is im important in in producin ing meanin ingful l resu sults

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Familiarisation with tools

  • Ne

New an anal alyt ytic ical l tools an and systems

  • Di

Different tools ls for dif ifferent role les - Bac ackend, fr frontend, Admin inistration

Competency Building

  • Steep Le

Learnin ing Curve

  • La

Lack of

  • f sk

skill illed personnel l in in busi siness an anal alyt ytic ics

  • Coll
  • llaboration wit

ith dom

  • main

in experts an and IT IT ap appli lication teams

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Challenges

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System Performance

  • Reasonable loa

loadin ing an and resp sponse tim time

  • Dr

Drill ill down, drill rill th through

  • Da

Data si size doe

  • es matter

Access Control

  • Di

Different fr from tr transaction system

  • Aggregated data
  • Open for se

self lf-servic ice

Change Management

  • Di

Different min indset – data-driven decis ision makin ing

  • Str

Strategic vs s op

  • peration
  • De

Descriptive to

  • Predictive an

analyt lytics

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Sample of Data Products

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Student Analyt lytics

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Conceptual Architecture

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Data Sources

  • Pre-Poly Data
  • Academic

Performance

  • Student

Demographics

  • Attendance
  • Learning

Management System

  • CCA
  • GeBIZ
  • Finance Data
  • Graduate

Employment

Data Management

Extract, Transform Load Data Marts Descriptive Analytics Predictive Analytics

Analytics Visualisation

Learning Analytics Student Analytics Procurement Analytics Graduate Analytics Top Performer / At-Risk students

Business Users

Oracle, MS SQL Files SQL Server Integration Services SAS Data Integrator SAS Visual Analytics SAS Enterprise Miner

Insight Foresight

MS SQL

Periodic refresh

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Student Analytics

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  • Student Academic Performance
  • Reports for BOE (Board of Examiners)
  • Graduation & Attrition
  • Comparison by Admission Category / Entry Qualification
  • 5-year Trend
  • Comparison by Predictive Analytics – Top Performer / At Risks
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School BOE Report

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Sch A Sch B Sch C Sch D Sch E Sch F

AAA BBB CCC DDD EEE FFF GGG HHH

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Graduation/Attrition Report

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Admission Category

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Entry Qualification

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Predictive Analytics

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Predictive models were built

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Sample of Data Products

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Learning Analyt ytics

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Learning Analytics

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  • How long did students engage with online content?
  • What is the level of student engagement in the
  • nline discussion forum?
  • Support Learning Intervention and Enculturate Reflective Practice
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LMS Content Access

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Filters Students’ Access Patterns

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Student Workload Distribution

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Sample of Data Products

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Graduate Analyt ytics

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Graduate Analytics

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To distil key drivers for graduates’ outlook to enable personalised interventions Predict Graduates’ Outlook

Will the graduate be  economically active?  working in field related to studies?  engaged in further study?  etc.

Distil underlying Key Drivers

 Demographic  Entry Qualification  Academic Performance  Financial  etc.

Enable Intervention

(every semester or as needed)

 Generate propensity of students at the end of each semester for ‘personalised’ interventions

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Demographics

  • Age
  • Citizenship
  • Gender
  • etc.

Entry Qualification

  • Admission

Category Group

  • Choice Order
  • Entry

Qualification

  • etc.

Academic Performance

  • Core / Elective /

CDS Subjects passed / failed

  • GPA
  • Subject Marks
  • etc.

Financial

  • Award / Bursary
  • PCI Range
  • etc.

Non-academic

  • CCA points

Disciplinary / Attendance

  • Disciplinary

Record

  • Exam MC
  • Leave Days
  • etc.

Utilise data in TP source systems to study students’ behaviour comprehensively

Input Considerations

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Model Building

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Data Loading

  • Historical data
  • Drop

unnecessary variables

Data Partition

  • Configure the %
  • f training and

validation data

Score Code Export

  • Deployment
  • f code

Model*

(Decision Tree)

  • Determine

model(s) with the best balanced

  • utcome

Data Scoring

  • Run the model

with the validation data

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All Students

Job Market Leakage: 32% Others: 68%

Decision Tree

widely used by organisations for its intuitiveness and business interpretability

Job Market Leakage: 26% Others: 74% Job Market Leakage: 40% Others: 60% Job Market Leakage : 36% Others: 64% Job Market Leakage : 21% Others: 79% School A, … School B, … School X Y Gender Job Market Leakage : 32% Others: 68% Job Market Leakage : 49% Others: 51% < 17.5  17.5 O-Level Raw Aggregate Job Market Leakage : 35% Others: 65% Job Market Leakage : 21% Others: 79% <3 >=3 GPA

High-risk groups Lower-risk groups

For Illustration: Job Market Leakage Model (extract)

Key Modelling Methodology

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[For illustration only]

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Sample of Data Products

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Procurement Analyt ytics

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Procurement Analytics

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  • No response or single response ? Specification

too stringent or geared towards a particular brand of item?

  • Frequency of purchase for specific item ?

Spending patterns ?

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Procurement Analytics – Alerts & Audit

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  • Alert functionality - prompt relevant

stakeholders to review the data so that necessary intervention can be considered at different stages of the procurement process.

  • Apart from intervention, information gathered

can also be used for audit function.

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Text xt Analyt ytics

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Text Analytics - Project Background

  • TP conducts various surveys

– Teaching Effectiveness, Subject Review, Course Review

  • Extensive analysis of quantitative data
  • Eyeball qualitative data

– E.g. Online Student Evaluation of Teaching (OnSET) collects about 100,000 free-text comments annually

Leverage on technology to analyse free-text comments, so as to gain insights on themes and sentiments

Objective

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Key Advantage: Categorization

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Benefits of Text Analytics

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  • Convert open-ended comments into meaningful themes and

quantifiable results

  • Automate comment processing, saving time and resources
  • Leverage on the purpose-built ‘Teaching and Learning

Dictionary’

  • Obtain a more complete picture of what students are saying
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Text Analytics

Q11: Write down something that your lecturer has done especially well

Female students reflect more positively on the learning experience. Key insights for further research:

  • Are there more female faculty?
  • Are there more female students?
  • What is the graduation rate for females?
  • What is the employability rate for females?
  • Cross-tabulation: Qualitative & Quantitative
  • Provide better insights
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Io IoT Analyt ytics

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Video Analytics

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Car Plate Number Recognition

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Video Analytics

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Using CCTVs and video analytics for people counting.

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Analytics with IoT Sensors

  • Environment – Temperature, CO2, PMI sensors
  • Carpark Occupation/Utilisation – carpark sensors
  • Energy Management – Smart Distribution Box
  • etc
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Summary ry

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Summary

Our journey continues…

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Thank you !

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