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Michael J. Urick, PhD, MBA, MS, SSGB, SHRM-CP Graduate Director – Master of Science in Management: Operational Excellence Associate Professor – Management and Operational Excellence Saint Vincent College, Latrobe PA
Agenda What is ethics? What are values? Perceptions of - - PDF document
Agenda What is ethics? What are values? Perceptions of - - PDF document
Ethics and Values Across Generations at Work Michael J. Urick, PhD, MBA, MS, SSGB, SHRM-CP Graduate Director Master of Science in Management: Operational Excellence Associate Professor Management and Operational Excellence Saint
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Whose Values?
Personal
Informed by “identity” influencers (i.e. how we define ourselves)
Political beliefs Family values Religion Likes and dislikes
Organizational
Mission statement Vision statement Organizational culture
Broader
Community Society
Why/How Do We Choose To Behave In An Ethical Manner?
Moral awareness Moral judgment Moral intent Behavior
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General principle Specific principle Description Consequentialist (judge morality of an action by its outcomes) Utilitarianism Provides the greatest good for the greatest number Egoism Boosts the short-term or long-term interests of the company Non- consequentialist (judge morality of an action by its intrinsic desirability) Ethics of duties Fulfills these rules: (a) should be performed by everyone; (b) should respect human dignity; (c) should be endorsable by others Ethics of rights Respects basic rights (life, liberty, privacy, etc.) Virtue ethics Adheres to virtues (wisdom, honesty, courage, mercy, etc.)
Moral Judgement
Moral Principles
Generational Differences
Categories
Y (Millennials) X Baby Boomers Veterans (Silents)
Popularized by media Generalizability in question Perceptions of generations Differences assumed
to cause conflict
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Recent Research
Examining the Millennials’ Ethical Profile: Assessing
Demographic Variations in Their Personal Value Orientations (2017)
James Weber (Duquesne University) and Michael Urick (Saint Vincent
College)
Business and Society Review
“This research dissects the Millennial’s personal value orientations (PVO) to explore if demographic differences, such as gender, amount of work experience, business discipline specialization, and academic performance reveal variations in the ethical profile manifested by Millennials. The results from this research show that there are indeed numerous and significant statistical differences within the Millennials’ PVO dataset. Variations are found when exploring nearly every demographic variable considered.”
How You View Generations Depends on Your “Lenses”
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Influencing Perceptions
Societal influences
Economic factors Political/societal events and climate Media
Work context
Workplace characteristics Work experience
Individual characteristics
Personality and traits Maturity level Family upbringing
Media Example
“I don’t know how many Gen Y there are, but I’m sure there’s some not good ones out there. And they’re going to find those and try and get those stories out in the media. And that’s just what they do.”
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Identity
Definition
Self- and other-definitional in nature Who am I? Who are we? Who am “I” in context of “we”?
Types of identities Identities set perceptions
and expectations
Introducing “The Generation Myth”
The elusive connection between birth year,
- r belonging to a
generational label, and most of an individual’s behaviors or values.
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Tensions From Perceived Generational Differences
Values-based
Status quo v. innovation Traditional v. progressive
Behavior-based
Earned v. entitled High tech v. low tech Skilled v. unskilled communication
Identity-based
Me v. we Single v. multiple identities
Behavior-based Example
“The communication skills of some of the younger people that I meet on a weekly basis are absolutely nil. There are absolutely no communication skills because they learn how to communicate via Twitter and talk in abbreviated words and abbreviated sentences. So if I had to communicate at any length of time with someone in their 20s, I probably couldn’t.”
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Strategies to Alleviate Tension
Achievement-oriented
Focusing on communication style Performing proficiently
Image-oriented
Being visible Managing information to control image
Ego-oriented
Protecting needs Removing self
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Achievement-oriented Example
“With an Executive Vice President in New
- York. I think it was
my first four months working for the company and he was really challenging me on my knowledge of what I was doing. And then, ‘Well, how old are you, (interviewee’s name)?’ And I said, ‘You know, I don’t think age is a measure of my skill. If I’m able to produce for you, then that’s what we need to talk about.’ I think that really helps get me past that barrier of him questioning my skill set. I think he kind of knew that I was
- younger. The gentleman was probably in his early 60s and, like
I said, his daughter or son were [sic] probably older than me, but from then on I was able to establish myself in the business. Just knowing what I’m doing rather than how many years of experience that I have.”
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Take-Aways
In your role, ethical decision making is likely something you
engage in on a daily basis
Values inform our ethical decisions Different generations are often perceived to possess different
values; these perceptions can lead to conflict and interaction challenges
Consider whether some of the strategies can help you Without positive interactions we will see lack of knowledge
transfer/mentorship and caustic cultures
See the individual, not the stereotype Mindfulness of influences Question assumptions Are we more similar or different?
Contact Mike
Michael J. Urick, PhD, MBA, MS, SSGB, SHRM-CP
724-805-2654 michael.urick@stvincent.edu http://info.stvincent.edu/faculty-blog/author/michael-urick http://www.stvincent.edu/msmoe/ http://www.michaelurick.com/
On social media:
www.facebook.com/urickmj www.linkedin.com/pub/michael-urick/a3/775/5b/ www.facebook.com/svcmsmoe