Administrative Services Fiscal Year 2018 The Division of - - PowerPoint PPT Presentation
Administrative Services Fiscal Year 2018 The Division of - - PowerPoint PPT Presentation
Administrative Services Fiscal Year 2018 The Division of Administrative Services Business and Financial Services Document and Publication Services Facilities Management Human Resources Illinois Law Enforcement
The Division of Administrative Services
- Business and Financial Services
- Document and Publication Services
- Facilities Management
- Human Resources
- Illinois Law Enforcement Training and Standards Board Executive Institute
- Office of Public Safety / Parking Services
- Purchasing
- Insurance, Risk Management and Emergency Preparedness
Business Services and Financial Services
- 90 day delay to vendors
- Fraud Risk Assessments across the campus
- Automated the Travel Voucher
- RFID in Property Accounting
- ERP Replacement
- Mapping Business processes with AIMS for ERP conversion
Document and Publication Services
Open house to market services to faculty, staff, students, and alumni Marketing to local and regional non-profit
- rganizations and government funded
entities. Reduced departmental negative cash balance New online ordering system Maintained the campus MFD Program (157 MFD’s)
Document and Publication Services
FY18 Totals
(7.1.17-3.14.18) # of print production orders placed – 2087 # of mail pieces metered – 137,056 Revenue generated by departments - $229,253 Revenue generated by external accounts - $13,337 Revenue generated through walk-in customers - $14,593
Facilities Management
- 209 FTE employees
- 3,883,294 gross square feet
maintained
- 1,815 total acres
- 755 acres maintained
- 59 major buildings
- 42.7 years, average age
- 25,500 annual work orders
- 200 for campus events
- 209 vehicles in service
- 57 fleet vehicles
- 24 fuel-efficient hybrids
- 152 maintenance vehicles
Overview
Facilities Management
Mechanical Maintenance
- Malpass Library Building Automation System Upgrade
- Western Hall Building Automation System Upgrade
- Currens Hall Steam Line Renovation
- McKee Field Sprinkler installation
- Art Gallery HVAC system upgrade
- Campus Utility Load Shed Programming (BAS)
Facilities Management
- Diverted 7100#’s of food waste from the landfill
by use of Earth Tub composters
- We Care volunteer efforts to plant over 450
mums, 18 trees, over 160 cubic yards of mulch
- Tree Campus USA designation for the 6th year
in a row!
Landscape Maintenance
Facilities Management
Building Services
- 1200 requests for moving services
- Cleaned just over 1100 student living
spaces during housing consolidations. (This number is in addition to cleaning all residence hall spaces during the summer).
- 150+ special requests for cleaning needs
for all areas of Campus
- 1300 requests for Set-up/tear-down for all
areas of campus.
Facilities Management
- Arthur D. & Roslyn Chown Golf Learning Center
- Rock Hanson Memorial Plaza
- Sherman Hall 212 HVAC
Facilities Planning and Construction
Facilities Management
Business Units
- Work Order Control:
- 25,500 annually
- Business Office:
- $2.06M annually
- Central Receiving:
- 3,300 annually totaling over $1.5M
- Vending:
- $100K annual commission
- Utilities:
- Spent over $5.7M
- 11% less than FY17
- Budgets:
- Reduced Personnel Budget by $95,350
- 3% less than FY17
- Reduced Operating Budget by $133,085
- 1% less than FY17
Facilities Management
Transportation Services
- Maintained current fleet of 209 vehicles with no replacements
- New logo wraps on select fleet vehicles
- 1,600 rental fleet trip requests
- 6.9% increase over FY17
- Driven over 1 million miles annually (all vehicles)
- 9.8% increase over FY17
- Drive over 1M miles annually
- Fuel-efficient hybrids driven over 207 annual miles
Human Resources
- Within FY18, transitioned Cindy Lotz to Director, and Michelle Foster to
responsibility for Facilities Management and lead negotiating for seven Civil Service contracts.
Human Resources
- Testing to one day per week, to better reflect work flow in the area.
- Realigned staff offices to improve work flow, communication, and better
customer service
- Integrated Examination, Classification/Compensation, and Employment
divisions in HR to improve cohesiveness and increase cross-training
- pportunities
- Collaborated with UHDS to offer “WIU Development
Day”, with 120 individuals attending six tracks with 25 programs.
Human Resources
1030 1058 803 1805 2312 3901 3566 3005 2782 3937 2782 FY 18* FY 17 FY 16 FY 15 FY 14 FY 13 FY 12 FY 11 FY 10 FY 09 FY 08
Civil Service Exams Taken
Human Resources
New procedures for exempting positions from Civil Service under 36e3 and 36e4 of the State Universities Civil Service Act
Human Resources
- Completed 35 position audits,
with 86% resulting in reclassification or reallocation
- Continued expansion of “Custom
Classifications”, resulting in greater hiring flexibility and successful hiring for departments
7% 58% 19% 6% 0% 10%
FY 18 Audits by VP Area
President Provost & Academic Vice President Vice President, Administrative Services Vice President, Advancement and Public Services Vice President, Quad Cities and Planning Vice President, Student Services
- Supported crisis intervention training (15
years)
- To-Date ILETSB has certified over
5,700 officers statewide, from more than 350 agencies in this specialized training
- Hosted the 2017 Illinois Crisis Intervention
Team Conference
Illinois Law Enforcement Training and Standards Board Executive Institute
- Provided professional development to all practicum and
intern students and graduate assistants through attendance and participation at the following conferences and meetings
- Interpersonal Violence courses
- Illinois Terrorism Task Force Meetings
- Illinois School and Campus Safety Program courses
- 2017 Crisis Intervention Conference
- 2017 Problem-Oriented Policing Conference
- 2018 Women in Criminal Justice Conference
Illinois Law Enforcement Training and Standards Board Executive Institute
Officer Mariola Skonieczna, Hanover Park PD, a WIU graduate and former Executive Institute student worker
- Hosted supervisory, management,
and leadership courses for first line supervisors, middle managers, and chief executive officers
- Developed a series of online training
courses related to mandated training for law enforcement in the areas of
- Cultural Competency
- Procedural Justice
- Human Rights
- Civil Rights and Civil Liability
- US Constitutional Authority
Illinois Law Enforcement Training and Standards Board Executive Institute
- Partnered with the Illinois Terrorism Task Force to:
- Advance public and private sector partnerships
- Enhance community, school, and personal preparedness
in the event of a disaster
- Disseminate emerging intelligence information through
workshops and the Statewide Terrorism and Intelligence Center
- Developed the K-12 and higher education Illinois School and
Campus Safety Resource Center website for educators, parents, and law enforcement
- Collaborated with K-12 schools and colleges, and universities
to host behavioral threat assessment training courses and
- ther relevant training topics for faculty and staff, law
enforcement, and others
Illinois Law Enforcement Training and Standards Board Executive Institute
Office of Public Safety/Parking Services
Office of Public Safety/Parking Services
- 24 hours a day 7 days a week
- 24 Police Officers certified through the State of Illinois
- Officers are highly trained receiving continuing yearly
education/training.
- Assisted 627 motorists on campus
- Provided 170 escorts
- Answered 12,845 phone calls
- Handled 2,371 calls for service
- Conducted 3 RAD classes with 28 total participants
- Presented at 18 UNIV100 classes which reached 462 students
- Conducted 57 educational programs for campus community
About OPS & A Few Statistics
Office of Public Safety/Parking Services
- “I am very fortunate to live on a campus with its own real police force.” --- Courier Staff, Rebecca Ruder,
Campus Safety Police Goes Far and Above Their Job
- “I was really impressed by their response time. They were very professional in making sure I was
placed a safe distance from the building,” --- Letisha
- “I had a conversation with many of the BSA members and they said that you all changed their
perspective of cops today!” --- La’India
- “OPS was very visible, around the buildings, walking floors, talking to people and interacting, as we
approached closing.” --- Mishelle
- “Thank you for your continued support to present this training (RUN-HIDE-FIGHT),” --- Sheila
- “I wanted to thank you and both OPS officers for what a wonderful presentation that it was… Great
ideas and great information.” --- Mary
Responsive to Campus Community Needs
Office of Public Safety/Parking Services
Engaged with Campus Community
Office of Public Safety/Parking Services
Social Responsibility
Miracle Jean Day Polar Plunge Bicycle Helmet Give-away No Shave November Community Benefit Rocky statute in front of OPS Crime Stopper Dance Marathon
- St. Baldricks
OPS, Standing Strong Together
Halloween
Purchasing
Benefits:
- Volume pricing
- Shared contract extended to
universities
- No bidding required on behalf
- f the individual university
- A contract can be issued from
the master contract Current Consortiums:
- IPHEC (Illinois Public Higher Education
Cooperative)
- MHEC (Midwest Higher Education Compact)
- CMS (Central Management Services)
- Joint Purchasing Contracts
- WIU has used for vehicle purchases.
- E&I (Educational and Institutional
Cooperative Service)
- Small purchases / IPHEC for vetted
large purchases
Purchasing
Description Calendar Year 2015 Calendar Year 2016 Calendar Year 2017 Rebate Total $142,989.84 $118,506.81 $121,572.20 Transaction Total 23,028 16,842 17,624 Spend Volume Total $11,213,664.54 $8,463,925.76 $8,310,936.02 Average Open Cards 381 236 293
- Rebate has improved since calendar year 2016.
- Working to increase this rebate further:
- Strategic P-Card use for more vendor payments
- Paying our central bill statement twice per month.
- Market that P-Card is the first preferred method of payment.
P-Card Statistics
Purchasing
- Retirements of two long time staff members
- Selection of procurement and contract software to streamline efficiency
and reduce overall expenses.
- Submitted reports (not a comprehensive list)
- BEP (Business Enterprise Program) Compliance Plan (September)
- BEP FY Compliance Plan Validation (October)
- CPO Requested Cooperative Spend Report (Prior FY) (October)
- CPO Requested Small Business Report (Prior FY) (November)
- CMS Requested Professional & Artistic Contract Report (Prior FY) (January)
- Represent procurement on various procurement issues.
- Negotiated an annual renewal for the fully-insured student health insurance
program.
- Co-chaired the IPHEC Brokerage Services RFP Team for all state Universities
- Procured Cybersecurity and Drone coverages
- Partnered to complete a comprehensive review of the University’s annual
security report
- Revised the University Emergency Operations Plan
- Partnered with agencies to conduct a multi-jurisdictional response exercise
Insurance, Risk Management and Emergency Preparedness
- 1,443 University contracts
- Ethics training for 2,038 employees and orientation for 2,662 employees
- Economic interest statements for 649 employees
- Moving new component of ethics orientation (SB 402) on-line for all employees
- New architect/engineer contract
- Fallen Soldiers 5K with nearly 450 participants raising more than $14,000
- Assumed the roles of the Ethics Officer on an interim basis
- Employee Access Termination Group
- Began migrate files to digital
VPAS Office and Division
- Lorin Waller – June 2017
- Danette Phelps – July 2017
- Cheryl McCulley – August 2017
- Dawna Zimmerman – September 2017
- Trent Sullivan – February 2018
- Jonathan Myers – March 2018
VPAS Office and Division
Employees of the Month 2017-2018
- Explore Body worn cameras for OPS
- Replace OPS Police Equipment
- Parking lot replacements
- Hire a Director of Business Services
- New ERP System
- W2 forms on-line
- RFID implementation
- Expand WIU Development Day
- Establish Civil Service Performance Management Program for employee
accountability
VPAS FY2019 Goals (Highlights)
- Increase Supplier Diversity
- Improve use of Cooperative and joint Purchasing contracts
- Facilitate Emergency Response Team (ERT) training for the President’s Cabinet
and other members of the ERT
- Conduct a comprehensive review of all University policies and procedures
(in progress)
- Resize the Transportation Fleet
- Review campus master plan to provide
- Evaluate campus facilities and deferred maintenance for prioritization of needs
- Consider Grant Funding for energy and campus improvements
VPAS FY2019 Goals (Highlights)
Project Department One Time Funds Continuous Funds Replacement of Enterprise Resource System (Financial and HR System) VPAS Division $5,000,000 Divisional Computer Purchase VPAS Division $50,000 Replace Brown Hall Chiller Facilities Management $1,000,000 Replace Campus Roofs Facilities Management $1,776,000 Replace Campus Sidewalks and Service Drives Facilities Management $1,000,000 Replace Campus Water Systems Facilities Management $900,000 Replace Memorial Chiller/Install South Campus Chilled Water Loop Facilities Management $2,400,000 Two Maintenance Staff for Masonry repairs Facilities Management $81,000
VPAS Budget Requests
Project Department One Time Funds Continuous Funds Replace Emergency Call Boxes (blue Lights) Office of Public Safety $36,000 Replacement of Police Vehicles and Equipment Office of Public Safety $50,000 Replace Tasers (4) SEW weapons Office of Public Safety $6,000 WIU Professional Development Day Human Resources $15,000 Totals $12,168,000 $146,000