Administrative Services Fiscal Year 2018 The Division of - - PowerPoint PPT Presentation

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Administrative Services Fiscal Year 2018 The Division of - - PowerPoint PPT Presentation

Administrative Services Fiscal Year 2018 The Division of Administrative Services Business and Financial Services Document and Publication Services Facilities Management Human Resources Illinois Law Enforcement


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SLIDE 1

Administrative Services

Fiscal Year 2018

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SLIDE 2

The Division of Administrative Services

  • Business and Financial Services
  • Document and Publication Services
  • Facilities Management
  • Human Resources
  • Illinois Law Enforcement Training and Standards Board Executive Institute
  • Office of Public Safety / Parking Services
  • Purchasing
  • Insurance, Risk Management and Emergency Preparedness
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SLIDE 3

Business Services and Financial Services

  • 90 day delay to vendors
  • Fraud Risk Assessments across the campus
  • Automated the Travel Voucher
  • RFID in Property Accounting
  • ERP Replacement
  • Mapping Business processes with AIMS for ERP conversion
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SLIDE 4

Document and Publication Services

Open house to market services to faculty, staff, students, and alumni Marketing to local and regional non-profit

  • rganizations and government funded

entities. Reduced departmental negative cash balance New online ordering system Maintained the campus MFD Program (157 MFD’s)

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SLIDE 5

Document and Publication Services

FY18 Totals

(7.1.17-3.14.18) # of print production orders placed – 2087 # of mail pieces metered – 137,056 Revenue generated by departments - $229,253 Revenue generated by external accounts - $13,337 Revenue generated through walk-in customers - $14,593

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SLIDE 6

Facilities Management

  • 209 FTE employees
  • 3,883,294 gross square feet

maintained

  • 1,815 total acres
  • 755 acres maintained
  • 59 major buildings
  • 42.7 years, average age
  • 25,500 annual work orders
  • 200 for campus events
  • 209 vehicles in service
  • 57 fleet vehicles
  • 24 fuel-efficient hybrids
  • 152 maintenance vehicles

Overview

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SLIDE 7

Facilities Management

Mechanical Maintenance

  • Malpass Library Building Automation System Upgrade
  • Western Hall Building Automation System Upgrade
  • Currens Hall Steam Line Renovation
  • McKee Field Sprinkler installation
  • Art Gallery HVAC system upgrade
  • Campus Utility Load Shed Programming (BAS)
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SLIDE 8

Facilities Management

  • Diverted 7100#’s of food waste from the landfill

by use of Earth Tub composters

  • We Care volunteer efforts to plant over 450

mums, 18 trees, over 160 cubic yards of mulch

  • Tree Campus USA designation for the 6th year

in a row!

Landscape Maintenance

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SLIDE 9

Facilities Management

Building Services

  • 1200 requests for moving services
  • Cleaned just over 1100 student living

spaces during housing consolidations. (This number is in addition to cleaning all residence hall spaces during the summer).

  • 150+ special requests for cleaning needs

for all areas of Campus

  • 1300 requests for Set-up/tear-down for all

areas of campus.

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SLIDE 10

Facilities Management

  • Arthur D. & Roslyn Chown Golf Learning Center
  • Rock Hanson Memorial Plaza
  • Sherman Hall 212 HVAC

Facilities Planning and Construction

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SLIDE 11

Facilities Management

Business Units

  • Work Order Control:
  • 25,500 annually
  • Business Office:
  • $2.06M annually
  • Central Receiving:
  • 3,300 annually totaling over $1.5M
  • Vending:
  • $100K annual commission
  • Utilities:
  • Spent over $5.7M
  • 11% less than FY17
  • Budgets:
  • Reduced Personnel Budget by $95,350
  • 3% less than FY17
  • Reduced Operating Budget by $133,085
  • 1% less than FY17
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SLIDE 12

Facilities Management

Transportation Services

  • Maintained current fleet of 209 vehicles with no replacements
  • New logo wraps on select fleet vehicles
  • 1,600 rental fleet trip requests
  • 6.9% increase over FY17
  • Driven over 1 million miles annually (all vehicles)
  • 9.8% increase over FY17
  • Drive over 1M miles annually
  • Fuel-efficient hybrids driven over 207 annual miles
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SLIDE 13

Human Resources

  • Within FY18, transitioned Cindy Lotz to Director, and Michelle Foster to

responsibility for Facilities Management and lead negotiating for seven Civil Service contracts.

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SLIDE 14

Human Resources

  • Testing to one day per week, to better reflect work flow in the area.
  • Realigned staff offices to improve work flow, communication, and better

customer service

  • Integrated Examination, Classification/Compensation, and Employment

divisions in HR to improve cohesiveness and increase cross-training

  • pportunities
  • Collaborated with UHDS to offer “WIU Development

Day”, with 120 individuals attending six tracks with 25 programs.

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SLIDE 15

Human Resources

1030 1058 803 1805 2312 3901 3566 3005 2782 3937 2782 FY 18* FY 17 FY 16 FY 15 FY 14 FY 13 FY 12 FY 11 FY 10 FY 09 FY 08

Civil Service Exams Taken

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SLIDE 16

Human Resources

New procedures for exempting positions from Civil Service under 36e3 and 36e4 of the State Universities Civil Service Act

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SLIDE 17

Human Resources

  • Completed 35 position audits,

with 86% resulting in reclassification or reallocation

  • Continued expansion of “Custom

Classifications”, resulting in greater hiring flexibility and successful hiring for departments

7% 58% 19% 6% 0% 10%

FY 18 Audits by VP Area

President Provost & Academic Vice President Vice President, Administrative Services Vice President, Advancement and Public Services Vice President, Quad Cities and Planning Vice President, Student Services

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SLIDE 18
  • Supported crisis intervention training (15

years)

  • To-Date ILETSB has certified over

5,700 officers statewide, from more than 350 agencies in this specialized training

  • Hosted the 2017 Illinois Crisis Intervention

Team Conference

Illinois Law Enforcement Training and Standards Board Executive Institute

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SLIDE 19
  • Provided professional development to all practicum and

intern students and graduate assistants through attendance and participation at the following conferences and meetings

  • Interpersonal Violence courses
  • Illinois Terrorism Task Force Meetings
  • Illinois School and Campus Safety Program courses
  • 2017 Crisis Intervention Conference
  • 2017 Problem-Oriented Policing Conference
  • 2018 Women in Criminal Justice Conference

Illinois Law Enforcement Training and Standards Board Executive Institute

Officer Mariola Skonieczna, Hanover Park PD, a WIU graduate and former Executive Institute student worker

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SLIDE 20
  • Hosted supervisory, management,

and leadership courses for first line supervisors, middle managers, and chief executive officers

  • Developed a series of online training

courses related to mandated training for law enforcement in the areas of

  • Cultural Competency
  • Procedural Justice
  • Human Rights
  • Civil Rights and Civil Liability
  • US Constitutional Authority

Illinois Law Enforcement Training and Standards Board Executive Institute

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SLIDE 21
  • Partnered with the Illinois Terrorism Task Force to:
  • Advance public and private sector partnerships
  • Enhance community, school, and personal preparedness

in the event of a disaster

  • Disseminate emerging intelligence information through

workshops and the Statewide Terrorism and Intelligence Center

  • Developed the K-12 and higher education Illinois School and

Campus Safety Resource Center website for educators, parents, and law enforcement

  • Collaborated with K-12 schools and colleges, and universities

to host behavioral threat assessment training courses and

  • ther relevant training topics for faculty and staff, law

enforcement, and others

Illinois Law Enforcement Training and Standards Board Executive Institute

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SLIDE 22

Office of Public Safety/Parking Services

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SLIDE 23

Office of Public Safety/Parking Services

  • 24 hours a day 7 days a week
  • 24 Police Officers certified through the State of Illinois
  • Officers are highly trained receiving continuing yearly

education/training.

  • Assisted 627 motorists on campus
  • Provided 170 escorts
  • Answered 12,845 phone calls
  • Handled 2,371 calls for service
  • Conducted 3 RAD classes with 28 total participants
  • Presented at 18 UNIV100 classes which reached 462 students
  • Conducted 57 educational programs for campus community

About OPS & A Few Statistics

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SLIDE 24

Office of Public Safety/Parking Services

  • “I am very fortunate to live on a campus with its own real police force.” --- Courier Staff, Rebecca Ruder,

Campus Safety Police Goes Far and Above Their Job

  • “I was really impressed by their response time. They were very professional in making sure I was

placed a safe distance from the building,” --- Letisha

  • “I had a conversation with many of the BSA members and they said that you all changed their

perspective of cops today!” --- La’India

  • “OPS was very visible, around the buildings, walking floors, talking to people and interacting, as we

approached closing.” --- Mishelle

  • “Thank you for your continued support to present this training (RUN-HIDE-FIGHT),” --- Sheila
  • “I wanted to thank you and both OPS officers for what a wonderful presentation that it was… Great

ideas and great information.” --- Mary

Responsive to Campus Community Needs

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SLIDE 25

Office of Public Safety/Parking Services

Engaged with Campus Community

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SLIDE 26

Office of Public Safety/Parking Services

Social Responsibility

Miracle Jean Day Polar Plunge Bicycle Helmet Give-away No Shave November Community Benefit Rocky statute in front of OPS Crime Stopper Dance Marathon

  • St. Baldricks

OPS, Standing Strong Together

Halloween

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SLIDE 27

Purchasing

Benefits:

  • Volume pricing
  • Shared contract extended to

universities

  • No bidding required on behalf
  • f the individual university
  • A contract can be issued from

the master contract Current Consortiums:

  • IPHEC (Illinois Public Higher Education

Cooperative)

  • MHEC (Midwest Higher Education Compact)
  • CMS (Central Management Services)
  • Joint Purchasing Contracts
  • WIU has used for vehicle purchases.
  • E&I (Educational and Institutional

Cooperative Service)

  • Small purchases / IPHEC for vetted

large purchases

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SLIDE 28

Purchasing

Description Calendar Year 2015 Calendar Year 2016 Calendar Year 2017 Rebate Total $142,989.84 $118,506.81 $121,572.20 Transaction Total 23,028 16,842 17,624 Spend Volume Total $11,213,664.54 $8,463,925.76 $8,310,936.02 Average Open Cards 381 236 293

  • Rebate has improved since calendar year 2016.
  • Working to increase this rebate further:
  • Strategic P-Card use for more vendor payments
  • Paying our central bill statement twice per month.
  • Market that P-Card is the first preferred method of payment.

P-Card Statistics

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SLIDE 29

Purchasing

  • Retirements of two long time staff members
  • Selection of procurement and contract software to streamline efficiency

and reduce overall expenses.

  • Submitted reports (not a comprehensive list)
  • BEP (Business Enterprise Program) Compliance Plan (September)
  • BEP FY Compliance Plan Validation (October)
  • CPO Requested Cooperative Spend Report (Prior FY) (October)
  • CPO Requested Small Business Report (Prior FY) (November)
  • CMS Requested Professional & Artistic Contract Report (Prior FY) (January)
  • Represent procurement on various procurement issues.
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SLIDE 30
  • Negotiated an annual renewal for the fully-insured student health insurance

program.

  • Co-chaired the IPHEC Brokerage Services RFP Team for all state Universities
  • Procured Cybersecurity and Drone coverages
  • Partnered to complete a comprehensive review of the University’s annual

security report

  • Revised the University Emergency Operations Plan
  • Partnered with agencies to conduct a multi-jurisdictional response exercise

Insurance, Risk Management and Emergency Preparedness

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SLIDE 31
  • 1,443 University contracts
  • Ethics training for 2,038 employees and orientation for 2,662 employees
  • Economic interest statements for 649 employees
  • Moving new component of ethics orientation (SB 402) on-line for all employees
  • New architect/engineer contract
  • Fallen Soldiers 5K with nearly 450 participants raising more than $14,000
  • Assumed the roles of the Ethics Officer on an interim basis
  • Employee Access Termination Group
  • Began migrate files to digital

VPAS Office and Division

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SLIDE 32
  • Lorin Waller – June 2017
  • Danette Phelps – July 2017
  • Cheryl McCulley – August 2017
  • Dawna Zimmerman – September 2017
  • Trent Sullivan – February 2018
  • Jonathan Myers – March 2018

VPAS Office and Division

Employees of the Month 2017-2018

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SLIDE 33
  • Explore Body worn cameras for OPS
  • Replace OPS Police Equipment
  • Parking lot replacements
  • Hire a Director of Business Services
  • New ERP System
  • W2 forms on-line
  • RFID implementation
  • Expand WIU Development Day
  • Establish Civil Service Performance Management Program for employee

accountability

VPAS FY2019 Goals (Highlights)

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SLIDE 34
  • Increase Supplier Diversity
  • Improve use of Cooperative and joint Purchasing contracts
  • Facilitate Emergency Response Team (ERT) training for the President’s Cabinet

and other members of the ERT

  • Conduct a comprehensive review of all University policies and procedures

(in progress)

  • Resize the Transportation Fleet
  • Review campus master plan to provide
  • Evaluate campus facilities and deferred maintenance for prioritization of needs
  • Consider Grant Funding for energy and campus improvements

VPAS FY2019 Goals (Highlights)

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SLIDE 35

Project Department One Time Funds Continuous Funds Replacement of Enterprise Resource System (Financial and HR System) VPAS Division $5,000,000 Divisional Computer Purchase VPAS Division $50,000 Replace Brown Hall Chiller Facilities Management $1,000,000 Replace Campus Roofs Facilities Management $1,776,000 Replace Campus Sidewalks and Service Drives Facilities Management $1,000,000 Replace Campus Water Systems Facilities Management $900,000 Replace Memorial Chiller/Install South Campus Chilled Water Loop Facilities Management $2,400,000 Two Maintenance Staff for Masonry repairs Facilities Management $81,000

VPAS Budget Requests

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SLIDE 36

Project Department One Time Funds Continuous Funds Replace Emergency Call Boxes (blue Lights) Office of Public Safety $36,000 Replacement of Police Vehicles and Equipment Office of Public Safety $50,000 Replace Tasers (4) SEW weapons Office of Public Safety $6,000 WIU Professional Development Day Human Resources $15,000 Totals $12,168,000 $146,000

VPAS Budget Requests