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Accreditation, Certification and Training (ACT) Project
Tyler Wightman, Director, Operations
Presentation Objectives
- 1. Introduce the Accreditation, Certification and
Training (ACT) Project
- 2. Seek your input
Accreditation, Certification and Training (ACT) Project Tyler - - PowerPoint PPT Presentation
Accreditation, Certification and Training (ACT) Project Tyler - - PowerPoint PPT Presentation
Accreditation, Certification and Training (ACT) Project Tyler Wightman, Director, Operations Presentation Objectives 1. Introduce the Accreditation, Certification and Training (ACT) Project 2. Seek your input ACT Project Scope
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ACT Project
Scope – Accreditation – Certification – Students Improving service delivery through: – Process improvements – Technology
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YOU @
TODAY
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FUTURE – Service Focus
INFORMATION FREQUENTLY ASKED QUESTIONS
- Contact
Information
- Certifications
- Learning &
Development History
- QMPs
- Payment
Records
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Today – Application Process
- Fill in the application form in full
- Fax, email, mail form in to Council
- Wait – for Council staff to receive and review
- Phone discussions to:
– Correct or augment information – Obtain status updates
- Mail in certificates of completion
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Future – Application Process
- Online application form will:
– Pull relevant information from your secure profile – Guide you through form completion (required information prompts) – Submit application with one click
- Real-time status updates
- Certificates can be uploaded right into system
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Levies and fees
Future – Accreditation
Organization Profile QMP Audit Report Internal Review Designated employees Notifications Applications Contact Information
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Future – Certification
Your Profile Applications Continuing Education Update DoPs Mentoring Program Notifications Contact information
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Future – Learning
Your Profile Your Learning Path Your Course Progress Course Registration & Classroom Availability On-demand Tuition Tax Slips Notifications 22+ Online Courses
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Future Scalability
- Technology must be flexible to support other Council
programs and services in the future:
– Sub-Councils – Audits – Appeals – Complaint Investigations – Conference Registration – Other?
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Benefits
- Convenient
- Empowering
- Faster Service
- Easy to Use
- “Single Source of Truth”
- Program and System Oversight
- Enhanced Service Offerings
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Learning Management System
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What’s Next?
- Select CRM system
- Stakeholder Engagement: Training &
Communication
- Systems and processes will be implemented in
2018
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Your Feedback
- What do you like about what you heard today?
- What concerns you?
- What do you need the system to do?
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Questions?
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