About Student Technology Services Student Technology Services (STS) - - PDF document

6/14/2016 1 Information & Learning Commons and Titan Shops

ILC Presenters:

• Afsaneh Hamedani
• Rakhee Mistry
• Torin Truong
• Michael Caldera

TitanTech Presenters:

• Rickey Glenn
• Daniel Koelsch
• Edward Betancourt
• Student Technology Services (STS) offers students access

to a variety of technology services to facilitate and enhance their learning experience on campus. http:/ / sts.fullerton.edu

• Services that fall under STS:

– Information & Learning Commons (ILC) – Student IT Help Desk – TitanCard

About Student Technology Services

http:/ / sts.fullerton.edu

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Computer Labs

• Manages several computer labs in Pollak Library

– PCs & Macs on 1st, 2nd, & 4th floors – Printing – Print-only stations – Scanners – Accessibility workstations for students with disabilities

http:/ / sts.fullerton.edu

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• Long-term (laptop only):

– Perfect solution for students who don’t have access to a computer from home.

• Short-term (laptop and iPad):

– Single day use on campus

• Projector

– Single day use – Perfect for group work and presentation needs

Equipment Checkout

http:/ / sts.fullerton.edu

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Smart Group Study Rooms

http:/ / sts.fullerton.edu

• ILC’s smart group study rooms are

equipped with both a PC & Mac and a flat screen TV

• Perfect for group work and presentation

needs

• Can be checked out for two hours
• Students can make reservations online

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Student Genius Corner (SGC)

• Walk-In Tech Support

– Wireless & campus email configuration on personal laptops/ mobile devices – Campus related software installation (excludes operating system support, virus removal, and computer repairs)

http:/ / sts.fullerton.edu

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Student Genius Corner (SGC)

• Titan Tech Service Center

– Service & Repair Solutions

– In-house Certified Apple Technicians – Complete troubleshooting & diagnostics

http:/ / sts.fullerton.edu

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FREE Software for Students

http://sts.fullerton.edu/software

http:/ / sts.fullerton.edu

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http:/ / sts.fullerton.edu

• eduroam (education roaming) is the secure worldwide

federated network access service developed for the international research and education community

• Secure, wireless network is available to CSUF students,

faculty and staff.

• You can connect to eduroam at CSUF campus and any
• ther eduroam location by using your CSUF email

address and domain password.

• http:/ / wireless.fullerton.edu

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Student IT Helpdesk

• Provides technical support to students for campus

related technologies such as:

– Titan Online – Campus Portal – Titanium – Campus Email

• There are many ways you can get help from the

Help Desk: – Phone: (657) 278-8888 – Live Chat: help through the Portal. Look for the “Online IT Help” button – Email: StudentITHelpDesk@fullerton.edu – Walk-in: Visit SGC desk (First Floor Library North

http:/ / sts.fullerton.edu

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• TitanCard is the official identification

card issued by the University to students

• Can be used to make purchases on

campus using TitanTender

• The only form of payment accepted

for printing on campus http:/ / sts.fullerton.edu/ titancard

TitanCard

http:/ / sts.fullerton.edu

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Active Learning Spaces ‐ Pollak Library 1st Floor

Charging Stations & Buoys Soft Seating Areas Moveable Whiteboards http:/ / sts.fullerton.edu

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Research Zone

Active Learning Spaces ‐ Pollak Library 1st Floor

http:/ / sts.fullerton.edu

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Active Learning Spaces ‐ Pollak Library 2nd Floor

http:/ / sts.fullerton.edu

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6/14/2016 8 Active Learning Spaces ‐ Pollak Library 4th Floor

http:/ / sts.fullerton.edu

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Other ILC Services

• Reference/ Research Assistance – 1st floor Library North
• Writing Center – 1st floor Library North
• University Learning Center (ULC) – 2nd floor Library

North

• Adaptive Tech Center - PLN-106 (1st floor Library

North)

• Graduate Student Study Center – PLS-365 (3rd floor

Library South)

http:/ / sts.fullerton.edu

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http:/ / sts.fullerton.edu

Student Technology Services sts.fullerton.edu Follow us on Social Media /CSUFSTS

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T E CHNOL OGY

Compute r s, Ac c e ssor ie s, & R e pair Se r vic e s F

• r

stude nts!

6/14/2016 10

ABOUT T I T AN SHOPS

 Mission

 Suppo rt a c a de mic g o a ls &

stra te g ie s o f CSUF

 Pro vide e xc e lle nt c usto me r se rvic e  Offe r c o mpe titive & a c a de mic

pric ing

 Division of CSU F

ulle r ton Auxiliar y Se r vic e s Cor por ation

 No n-pro fit o rg a niza tio n  F

unding fo r pro g ra ms & se rvic e s b e ne fitting CSUF

DI D YOU K NOW?

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