a g una Ho nda L 2014 E Surve y Ove rvie w E mplo ye e sa - - PDF document
mplo ye e Sa tisfa c tio n Surve y a g una Ho nda L 2014 E Surve y Ove rvie w E mplo ye e sa tisfa c tio n surve y Ba se line surve y, tra c king surve ys to fo llo w I de ntify why sa tisfie d/ dissa tisfie d Que stio
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Excellent/Good Fair Poor Don't know
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78% 76% 74% 48% Adequacy of equipment/ supplies Quality of training Safety of workplace Cooperation among all dept / units
Cha rt sho ws % e xc e lle nt o r g o o d c o mb ine d. Pa rtia l list o f a ttrib ute s sho wn.
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T hinking a b o ut yo ur e xpe rie nc e with the Sa n F ra nc isc o Pa ra tra nsit o ffic e in the pa st ye a r, whic h o f the fo llo wing c o me s c lo se st to de sc rib ing yo ur ra ting o f the se rvic e s o f the Pa ra tra nsit o ffic e ? (No te : pa rtia l q ue stio n wo rding )
Adequacy of equipment/supplies Quality of training Opportunities for growth/training Opportunity to give input Safety of workplace Access to management for employees Attentiveness of management to employee well being Clear expectations from direct supervisor/manager Communication by direct supervisor/manager Regular communication about my progress Appreciation of my work from my supervisor/manager Communication among co‐ workers/staff Appreciation for cutural diversity Teamwork within my department/unit Cooperation among all Laguna Honda departments/units
DERIVED IMPORTANCE PERFORMANCE (4 point scale: 1=poor to 4=excellent)
Higher Rating Lower Rating Less Importanat More Important
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9 18‐34 21% 35‐54 47% 55 and older 32%
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