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Dear Bank Of America Customer, During our regularly scheduled account maintenance and verification procedures, we have detected a slight error in your billing information. This might be due to either of the following reasons:

  • 1. A recent change in your personal information

( i.e.change of address).

  • 2. Submiting invalid information during the initial sign up

process.

  • 3. An inability to accurately verify your selected option of

payment due to an internal error within our processors. Please update and verify your information by clicking the link below: http://www.Bankofamerica.com/update/index.asp If your account information is not updated within 48 hours then your ability to access your account will become restricted. Thank you The Bank of America Accounts Management Department

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HOW DOES IDENTITY THEFT HAPPEN?

  • Identity thieves may:
  • Go through your trash or “dumpster dive”
  • Steal your wallet or purse
  • Steal your mail or submit a change of address

form for your mail

  • Use “phishing” or fake emails to get you to

provide personal information

  • Steal personnel records from their employers
slide-14
SLIDE 14

12/3/2010 14

WHAT CAN YOU DO?

  • DETER
  • Deter identity thieves by safeguarding your

information

  • DETECT
  • Detect suspicious activity by routinely monitoring

your financial accounts and billing statements

  • DEFEND
  • Defend against identity theft as soon as you

suspect a problem

DETER

  • DETER identity thieves by safeguarding your

information.

  • Shred financial documents before discarding

them

  • Protect your Social Security number
  • Don’t give out personal information unless

you’re sure who you’re dealing with

  • Don’t use obvious passwords
  • Keep your information secure
slide-15
SLIDE 15

12/3/2010 15

DETECT

  • DETECT suspicious activity by routinely monitoring your

financial accounts and billing statements.

  • Be alert
  • Mail or bills that don’t arrive
  • Denials of credit for no reason
  • Inspect your credit report
  • Law entitles you to one free report a year from each

nationwide credit reporting agencies if you ask for it

  • Online: www.AnnualCreditReport.com;
  • By phone: 1-877-322-8228; or by mail
  • Inspect your financial statements
  • Look for charges you didn’t make

DEFEND

  • DEFEND against identity theft as soon as you suspect a

problem.

  • Place a “Fraud Alert” on your credit reports by calling any
  • ne of the three nationwide credit reporting companies:
  • Equifax: 1-800-525-6285
  • Experian: 1-888-397-3742
  • TransUnion: 1-800-680-7289
  • Review reports carefully, looking for fraudulent activity
  • Close accounts that have been tampered
  • File a police report
  • Contact the Federal Trade Commission
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