5 Ways to Create Great Employee Experiences for Your People - - PowerPoint PPT Presentation

Presenter:

Grainne Shaughnessy, Product Marketing at Sage

5 Ways to Create Great Employee Experiences for Your People

Today’s speaker

Grainne Shaughnessy is Global Product Marketing Manager at

Sage where she researches and writes content for the HR and People

• space. Excited by technology disrupting everyday lives; from wearable

fitness devices to Artificial Intelligence supporting human decision- making. More recently Grainne joined Sage Business Cloud People, a global cloud HR and People platform that helps fast-growing multinational

• rganizations transform how they acquire, retain, manage and engage

their workforce.

Why do experiences matter so much?

Presenter:

Mai-Po Wan, Head of Product Marketing at Sage

Successful business builders need good people

• Building a business is challenging
• Advances in technology driving new business models
• The nature of work and the workforce has changed
• Global skills crisis and ongoing war for talent
• Traditional HR processes are no longer fit for purpose
• Need to rethink how we manage and engage the workforce

Engagement remains a challenge

Source: Effectory International 2016

31%

29%

Global Average 39% 27% 25% 26%

• nly 36% of companies

monitor employee engagement regularly

People are not engaged… …but companies are oblivious

The productivity crisis

Disengaged employees cost the U.S. Between

$450 - $550 billion

each year in lost productivity Productivity is stagnant, even in decline… …and it’s costing a fortune

Workforce experiences drive performance

see being valued and recognized as the most important aspect of their work

3,500 employees surveyed across US, Canada & UK

Workforce experiences matter

1/3

• f employees

admitted they’re productive for less than 30hrs a week

78%

said positive workforce experiences have a huge impact on productivity

92%

• f younger generations said

positive experiences impact productivity – a demographic that will comprise 50% of the workforce by 2020

12%

• f employees are asked

regularly what would improve experiences

66%

How to build experiences that your people really want

Presenter:

Mai-Po Wan, Head of Product Marketing at Sage

1) Create tailored and personalized experiences for your workforce

1) Create tailored and personalized experiences for your workforce

The where, when and how is changing

• Offer flexible and agile ways of working
• Use technology to facilitate disparate locations/time zones
• Allow for commitments outside of work
• Embrace new ways of working

2) Leverage mobile and self-service access

Empower your workforce to do their best work

• Provide mobile and on-demand access
• Cater to all preferences of workers
• Allow people to work and respond in real-time

3) Use data and analytics to drive decisions

People decisions should be based on data & analytics

83%

People decisions are based on data & analytics

37%

Struggle to gain strategic insight from people data

92%

Source: Sage 2017

3) Use data and analytics to drive decisions

People Science is a journey

• Ensure you have a single and accurate source of truth
• Identify the key business challenges that you need to address
• Focus on actionable insights, not just reports

4) Use integrated communications and feedback

Constant two-way communication is key

• Send tailored and targeted communications
• Capture feedback regularly from your workforce
• Show that you’ve acted on their feedback

5) Continually improve and design better ways of working

12% 47%

• f employees are regularly asked

what would improve their work experiences Just have never been asked at all

How to build experiences that people really want 1 2 3 4 5

Create tailored and personalized experiences Leverage mobile and self-service access Use data and analytics to drive decisions Use integrated communications and feedback Continually improve and design better ways of working

Use a system that delivers great workforce experiences

The essential checklist

 Company branded portal  Tailored processes  Integrated employee communications  Self-service and people analytics  Mobile experiences  Pulse feedback surveys  Designing better ways of working

Fruit book and coffee choices Mavis the digital assistant Portal to other apps Seamless scalability 300-2000 people HQ kitchen noticeboard

Use a system that delivers great workforce experiences

You can contact us:

Website: www.sagepeople.com/contact Twitter: @SagePeople

Questions?