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Listen, listen, listen Validate the feelings and negative experiences of those
who mistrust the medical system
Develop extensive cultural humility training for
medical team members that includes immersion
Acknowledge and respect patients’ complex family
systems
Provide culturally- and racially-sensitive spiritual care
for patients, especially those in the dying process
Train the trainer Engage community pastors Collaborate to provide community healthcare events Develop culturally-appropriate educational programs Mentor future physicians in marginalized communities Advocate for the hiring of a more diverse healthcare
workforce
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