3L Programme 2020/21 Information Session Monday 1 July 2019 Agenda - - PowerPoint PPT Presentation

3L Programme 2020/21 Information Session

Monday 1 July 2019

Agenda

• 12:30-13:15 – Presentation by PeoplePlus
• 13:15-13:35 – Questions and answers
• 13:35-14:00 – Breakout session and refreshments

Introducing the 3L Programme

Two levels:

• Level 3 – for Team Leaders/Supervisors
• Level 5 – for Managers

In partnership with PeoplePlus

PeoplePlus is part of the Staffline Group designing, developing and delivering training to approximately 14,000 people, supporting over 1,700 employers. We are an Ofsted Grade 2 provider delivering a variety of training programmes and apprenticeships in various disciplines and sectors, including Customer Service, Project Management, Leadership & Management and Multi-Layer Lean & Continuous Improvement training.

Apprenticeship elements

Induction On Programme Learning Gateway End Point Assessment

Who is 3L for?

Level 3 Level 5 Those who want to develop a range of essential management skills Those who want to develop technical knowledge to strategic insight and practical expertise Those who want to build their capability to motivate team members Those who want to build their capability to motivate teams Those who want to gain a broad understanding

• f entry level leadership and management

theory Those who want to gain a broad understanding

• f leadership and management theory and

practice Team Leaders and Supervisors Managers

• During your Apprenticeship you have Student Membership of the

ILM.

• Upon completion, you will be eligible to register as a full Member
• f the Institute of Leadership & Management (ILM).

Eligibility for Apprenticeship

• Currently living and/or working in England
• Have lived in an EEA country for last 3 years
• Age 16+
• Do NOT already hold an equivalent or higher qualification within

leadership or management

• Committed to remain in employment for the programme duration
• Line Management responsibility

Benefits to the Learner

• Personal development and acquisition of new skills
• Increased understanding of how the role can impact more widely
• Improved soft skills such as communications, team working and problem

solving

• Can support career progression and development as well as increasing

confidence

• Development of the knowledge, skills and behaviours needed to

succeed

• Increased sense of value and ability to positively impact on the wider

University

• Awarded an ILM Diploma at the end of the programme

Benefits to the Line Manager

• Increased staff retention and ability to plan succession
• 80% of employers say that upskilling makes the workplace more

productive

• 88% of employers say upskilling have led to a more motivated and

satisfied workforce

• Implementation of live projects which realise tangible improvement
• Reduction of waste and inefficiency through development of existing staff
• Development of culture of leadership where staff take responsibility for

improvement

• ILM Certified at the end of the programme

Commitment required from the Learner

• Commitment to undertake planned training activity and meet

requirement of 20% off-the-job training (OTJT)

• Complete any work set by the Coach between visits
• Collect relevant evidence for the POE between the relevant

workshop and the next Coach Visit

• Involvement in progress reviews at 10-12 week intervals
• Make effective use of PeoplePlus Coach by discussing any

concerns or issues

• Be a positive and enthusiastic role model within the University

Commitment required from the Line Manager

• Release learner to undertake planned training activity and meet

requirement of 20% off-the-job training (OTJT)

• Level 3 – up to 15 months
• Level 5 – up to 24 months
• Support and mentor your staff member through their development
• Involvement in progress reviews at 10-12 week intervals
• Make PeoplePlus Coach aware of any concerns or issues
• Be a positive and enthusiastic role model within the University

Course content: Modules and Overview

Knowledge and Skills Interpersonal Excellence Organisational Performance Personal Effectiveness Leading people Operational performance Awareness of self Managing people Project Management Management of self Building relationships Finance Decision making Communication Behaviours Professional Responsible Agile Inclusive

Course content: Level 3 Modules

Module/learning outcomes Module/learning outcomes

Building Relationships – approaches to customer and stakeholder relationships, emotional intelligence, conflict management, cross team working Decision Making – problem solving and decision making techniques, analysis of data to support decision making Management of Self – time management techniques and tools, prioritise activities and planning Project Management - project lifecycle and rules, project delivery including managing resource and identifying risk and issues, use of relevant project management tools Awareness of Self – know how to be self aware and understand unconscious bias and inclusivity, learning styles, feedback mechanisms, using emotional intelligence Managing People - people and team management models, team dynamics and motivation, performance management, HR systems and legal requirements, constructive feedback, recognising achievement and good behaviour Leading People – understand leadership styles, benefits of coaching to support people and improve performance, organisational cultures, equality, diversity and inclusion Finance – organisational governance and compliance, delivering value for money, monitoring budgets to ensure efficiencies Operational Management - organisational strategy development, implement operational/team plans and manage resources, change management, data management and use of technologies Communication – different forms of communication and their application, chair meetings, hold challenging conversations and raise concerns

Course content: Level 5 Modules

Module/learning outcomes Module/learning outcomes

Building relationships – Approaches to customer and stakeholder relationship management. Collaborative working, sharing best practise. Negotiation, influence and networking. Reflection on broader risks. Finance – Governance and compliance, value for money, managing a

• budget. Considering financial implications of decisions, financial

forecasting Awareness of Self – Unconscious bias, emotional intelligence,

• inclusivity. Self-evaluation, own impact on others, accepting feedback

including 360 degree. Reflective learning, different learning styles, mental toughness and creating a personal development plan. Leading People – Leadership styles, leading and managing multiple teams and team leaders, leading and managing change. Coaching to support, approaches to mentoring, motivation and delegation

• techniques. Organisation culture, equality, diversity and inclusion and

their impact on managing change Operational management – Approaches and models of organisational strategy and planning. Business planning techniques, sales & marketing plans, delivering objectives & KPIs. Data management, contingency planning and the use of technology including data security. Business development tools, continuous improvement, initiating & managing change, overcoming barriers to change Managing people - Team management models, developing high performing teams, talent management models, recruiting and developing

• people. Enabling delivery through others

Decision making – Critical analysis, problem solving techniques, decision making techniques, the impact of organisational values and ethics on decision making Management of self – Time management tools and techniques, prioritising, approaches to planning and managing multiple tasks Project management – The project lifecycle, project management knowledge areas, project management tools and techniques, identifying and managing risk Communication – Techniques and models, how to hold challenging conversations, giving constructive feedback. How to chair meetings. Conflict management at all levels. Presentation skills using a range of media

How 3L will be delivered

Classroom Training Tutor Support Job Shadowing Mentoring and coaching Employer Training Online Learning Reflective Journal Project Work Written Assignment

20% Off The Job Training (OTJT)

Activities could include:

• Professional qualification study
• Workplace development activities e.g. shadowing
• Reflective learning log
• Coaching sessions
• Gateway preparation

Level In learning period (excl. EPA) Rationale Total hours required Level 3 15 months 64 weeks at 35hours = 2240 hours 20% of 2240 hours = 448 hours Level 5 24 months 104 weeks at 35 hours = 3640 hours 20% of 3640 hours = 728 hours

20% OTJT illustrative breakdown

20% off the job training Month

1 2 3 4 5 6 7 8 9 10 11 12 TRAINING PROVIDER LED ACTIVITY 2 10 4 10 2 12 2 10 4 10 2 12 No absorption in role possible Start of learning activity 2 Classroom training 8 8 8 8 8 8 Learning support 2 2 2 2 2 2 2 2 2 2 2 Learner journey updates 2 2 2 2 EPA preparation workshops EMPLOYER LED ACTIVITY 6 6 6 6 6 6 6 6 6 6 6 High level of absorption in role possible Shadowing Mentoring 2 2 2 2 2 2 2 2 2 2 2 Coaching 2 2 2 2 2 2 2 2 2 2 2 Employer specific training 2 2 2 2 2 2 2 2 2 2 2 INDEPENDENT LEARNER ACTIVITY 12.5 12.5 12.5 12.5 12.5 12.5 12.5 12.5 12.5 12.5 12.5 Company study pack Online learning 4 4 4 4 4 4 4 4 4 4 4 Reflective journal (360) 4.5 4.5 4.5 4.5 4.5 4.5 4.5 4.5 4.5 4.5 4.5 Improvement projects Written assignments 4 4 4 4 4 4 4 4 4 4 4

*Figures are in hours per month

End Point Assessment (EPA)

• Outcomes co-ordinated by PeoplePlus
• An external third party (Doran Scott

Williams) has to complete independent assessment

• Pass, Merit or Distinction

Assessment methods Knowledge test Competency based interview Portfolio of evidence Professional discussion Work based project (for Level 5 only)

Next steps and timescales

Action/event Date Deadline for expressions of interest to HR Friday 19 July 2019 3L Programme Panel Meeting Monday 29 July 2019 Outcomes to individual and line manager Monday 5 August 2019 PeoplePlus Induction day September 2019 DISC October 2019 Coaching session and ILP November 2019 Development day one January 2020

DD1 Coaching Session/ILP DISC Induction Day Confirm places 3L Panel decides Deadline for EoI

Questions

Susan Kitchener, Account Director, Apprenticeships (PeoplePlus) Michael McEvoy, Leadership and Management Facilitator (PeoplePlus) Fiona Blackmore, Learning & Organisational Development Advisor (Workforce Development Team, HR) Simon Inger, Learning & Organisation Development Manager (Workforce Development Team, HR) Emma Milk, International Relations Office Administrator (Current 3L Participant)

Breakout and refreshments