2017 Program Evaluator Candidate Face-to-Face Training
Spring, 2017
2017 Program Evaluator Candidate Face-to-Face Training Spring, - - PowerPoint PPT Presentation
2017 Program Evaluator Candidate Face-to-Face Training Spring, 2017 Welcome! We cannot solve our problems with the same thinking we used when we created them. ~ Albert Einstein Facilitator Introductions List of Participants on
2017 Program Evaluator Candidate Face-to-Face Training
Spring, 2017
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We cannot solve our problems with the same thinking we used when we created them. ~ Albert Einstein
Welcome!
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ABET Headquarters Representatives
ABET Welcome
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abilities to conduct ABET accreditation evaluation.
for improvement.
program evaluation.
Why Are We Here? PEVC Course Purpose
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experiential workshop that simulates real visit as closely as possible.
modules, designed for your independent and convenient learning.
Course Purpose (cont’d)
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At completion of PEVC F-2-F Training, you will be able to:
student work):
Determine which criteria are relevant to determining accreditation action. Determine if program is in compliance with criterion. If not, determine level of compliance and accreditation action.
Why Are We Here? Learning Outcomes
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At completion of training, you will be able to:
exit meeting with leaders of institution.
competencies in PEV Competency Model.
Learning Outcomes (cont’d)
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Agenda – Day 1, Morning
Module Name Timing
1) Welcome and Introduction 8:00-8:15 a.m. 2) Connection to Pre-Work and Assessment Fundamentals 8:15-9:30 a.m. Break 9:30-9:45 a.m. 3) Display Materials and Facilities 9:45-11:00 a.m. 4) Sunday Team Meeting 11:00 a.m.-12:30 p.m. Lunch 12:30-1:15 p.m.
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Agenda – Day 1, Afternoon
Module Name Timing 5) Interviews 1:15-2:05 p.m. 6) Monday Night Meeting 2:05-3:35 p.m. Break 3:35-3:50 p.m. 7) Writing Exit Statements 3:50-5:05 p.m. 8) Homework 5:05-5:15 p.m. Wrap-Up Day 1 5:15-5:25 p.m.
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Agenda – Day 2, Morning
Module Name Timing Day 2 Overview 8:00-8:10 a.m. 9) Context for Judgment 8:10-9:00 a.m. 10) Informal Program Debrief and Exit Meeting 9:00-10:05 a.m. Break 10:05-10:20 a.m. 11) Exit Statements 10:20-11:00 a.m. 12) Connection to PEV Competencies 11:00-11:20 a.m. 13) Post-Visit Work 11:20-11:29 a.m. 14) Post-Training 11:29-11:38 a.m. 15) Closing Exercise 11:38 a.m.-12:15 p.m.
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laptops, etc.).
Agreements
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Slide Presentation
General Accreditation Materials Commission-Specific Materials
Training Materials
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Module 2: Connection to Pre-Work
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Learning
Pre-Work Modules
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Pre-Requisite Work Modules:
Evaluator
Completed:
Study and Transcript Analysis (PEV Report and PEV Worksheet as appropriate for Commission)
Completed Pre-Work
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In your table groups:
and third time AND number of cards you have gone through.
Handout: Refresher Cards Answer Key : Handout 2-2
Pre-Work Refresher Cards: Exercise
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evaluation of Upper State University.
State University.
“On-site” activities reveal additional insight and information about program.
Keep open mind. Stay in information-gathering mode. Do not look through lens of “reinforcing pre-drawn conclusions.”
Upper State University Pre-Work Analysis
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At end of F-2-F training you’ll leave with:
criteria:
Team consensus. My interpretation and your interpretation of like circumstances must be same.
Upper State University Site Visit
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ABET Code of Conduct
(Rules of Procedure Section EIGHT A & B)
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consultant by institution or program
with institution or program
was, student or employee within past 10 years
institution
Conflict of Interest
(Rules of Procedure Section SEVEN A & B and APPM II.A)
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Usually a Sunday afternoon campus visit. Time used to review course materials, assessment information, and tour laboratories.
Dress Code for Visits
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Meetings with Faculty, Students, Support Areas
Exit Meeting with CEO of Institution
Dress Code for Visits
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Module 3 Display Materials and Facilities
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Interview with Laboratory Manager
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Labs/Design Studios
specializations within program.
and weekend access).
support in lab.
What to Look For: Facilities
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Labs/Design Studios (cont’d)
safety practices followed.
maintaining and upgrading instructional laboratories? This is not required by ABET, but, in general, formal or informal plan of some sort should exist.
What to Look For: Facilities (cont’d)
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Classrooms
etc.
Support facilities
relates to several criteria).
Faculty offices
What to Look For: Facilities (cont’d)
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Panel Discussion
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Display Materials
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Display Materials
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textbooks, example assignments and exams, and examples of student work, typically ranging from excellent through poor.
based on needs of stated program constituencies.
attainment of student outcomes.
Display Materials - APPM I.E.5.b.(2)
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Descriptions of materials for:
Experience (if required)
Handouts 3-1 & 3-2 Small Group Sessions with USU Display Materials
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Educational Objectives and Student Outcomes.
demonstration of learning, and reasonable grading standards.
(including those in criteria) as appropriate to assessment plan.
not necessarily systemic problems. Pursue any major gap to see if it represents a serious problem.
What to Look For: Course Materials
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student learning (not just cookbook).
What to Look For: Laboratory Reports
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design, capstone or integrating experience (if criteria require) that draws on previous courses and incorporates standards and realistic constraints.
complete project report or some other mechanism.
What to Look For:
Major Design or Integrating Experience
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data collected.
reported in usable form.
improvement based on data.
What to Look For: Assessment Materials
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the programs accredited by the commissions of ABET as separate and distinct from any other programs or kinds of accreditation.
“accredited by the _________ Accreditation Commission of ABET, http://www.abet.org.”
educational objectives and student outcomes.
enrollment and graduation data per program.
Handout: 3-4
Documentation – APPM II.A.6
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Module 4: Sunday Team Meeting
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Program Strengths Potential Program Shortcomings Recommended Action
Investigate
Handout 4-1
Sunday Team Meeting Agenda
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with one PEV per program.
across programs and what team needs to do to ensure consistent evaluation and recommended action.
Before review of display materials and facility tours. After review of display materials and facility tours.
Actual Visit Sunday Meeting
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Module 5: Interviews
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Facilitates understanding of program. Provides an opportunity to clarify items in Self-Study and to probe for further details. Effective way to identify problems not addressed in Self-Study.
Why Interview?
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Panel Discussion
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Advisor Interview
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In your table groups:
What would you say?
appropriate flipchart in room.
Handout: Interview Cards
Managing Problem Interviews: Exercise
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DESIGNED to elicit detailed response:
Determine and clarify objectives BEFORE interview. Prepare questions.
The Art of Asking Questions
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Why? How? What? When? Where?
answer.
“Show me”
The Art of Asking Questions (cont’d)
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“Can you explain that to me?”
interviewee as expert.
“Do I understand you to say…?”
The Art of Asking Questions (cont’d)
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minutes without instructor present)
How well are laboratory facilities and equipment working? How satisfactory and available are computer laboratories? How helpful are enrollment and career advising? How do courses from Chem, Phys, and Math support engineering courses?
Handout 5-1
Student Interviews
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Module 6: Monday Night Meeting
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potential finding including:
Criterion to be cited Evidence gathered Compliance level
as team and develop consensus for finding.
Monday Night Meeting
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Actual Monday Team Meeting
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Module 7 Writing Exit Statements
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Handout 7-1
Types of Statements
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types of findings:
Strength Deficiency Weakness Concern Observation
General Review Interim Visit
Types of Findings
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General Review
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NOTE: ETAC does not require an Exit Statement. The PAF serves as the Exit Statement.
Handout 7-2
Outline of Exit Statement
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Type or special characteristics of program. Emphasis area(s). Number of enrolled students. Size of most recent graduating class. Number of faculty members. Other information that could be helpful to next team.
Introduction Statement
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The industrial engineering BS program prepares students for careers in system design,
150 students, and 14 full-time faculty members support the program. The program had 39 graduates in the 2014-2015 academic year. All courses in the major are available by distance education, but students must come to campus or have facilities available through their employers for laboratory experiences in two courses.
Introduction: Example
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Criterion/policy citation What was observed Effect on program
Program Shortcoming Statements
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State which criterion or policy applies Quote excerpts as needed
(No quote marks)
Criteria/Policy Citation
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Describe what was observed (evidence). Describe how your finding points to lack of compliance with criterion or policy or points to lack of strength of compliance.
Describe negative effect it has on the program (D or W) with respect to criterion. Describe potential future effect on program (C) with respect to criterion.
What Was Observed & Effect
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Students Criterion
Criterion 1 requires that the program must have and enforce procedures to ensure and document that students who graduate meet all graduation requirements.
Deficiency: Example (Part 1)
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While most students who graduated successfully completed all requirements, there were a few students who did not pass all of the required courses designated by the program.
Students can graduate from the program without passing all the required courses. Thus, the program is not in compliance with the Student criterion.
Deficiency: Example (Part 2)
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Program Educational Objectives Criterion
Criterion 2 requires that there must be a documented, systematically utilized, and effective process, involving program constituencies, for the periodic review of these PEOs that ensures they remain consistent with the institutional mission, the program’s constituents’ needs, and these criteria.
Weakness: Example (Part 1)
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The program has relied on a review of the PEOs every three years by the faculty only. The other constituencies (alumni, employers) were not involved in this review.
Without involvement of all constituencies, the program cannot ensure that its PEOs meet the needs of all constituencies. Thus, strength of compliance with Criterion 2 is lacking.
Weakness: Example (Part 2)
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Institutional Support Criterion
Criterion 8 requires that the resources available to the program must be sufficient to acquire, maintain, and operate infrastructures, facilities, and equipment appropriate for the program, and to provide an environment in which student
Concern: Example (Part 1)
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At present, it appears that resources are adequate to support the program. However, there have recently been large reductions in the operating budget of the program.
If these budgetary reductions continue, future compliance with this criterion may be jeopardized.
Concern: Example (Part 2)
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Handouts 7-3 & 7-4
Statement Critiquing: Exercise
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found by team to be credible and significant.
individuals must not be used.
recommendations to other individuals or groups
Poor: The team discovered that… Better: Evidence indicated that…
Additional Guidelines for Writing Statements
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institution will know precisely what is inadequate.
type of finding.
next general or interim review will be able to determine amount of progress that has been made since original finding.
Additional Guidelines for Writing Statements (cont’d)
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finding, do not include it.
abbreviations.
into one statement.
Additional Guidelines for Writing Statements (cont’d)
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and effect on program. Handout 7-5
Program Audit Form [PAF]
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Program Audit Form [PAF] (cont’d)
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Program Audit Form [PAF] (cont’d)
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Deficiencies (in order of Criteria) Weaknesses (in order of Criteria) Concerns (in order of Criteria)
Format of Exit Statement
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your exit statement before turning in to Team Chair.
clarity and consistency with PAF.
team members.
Reviewing Your Statement
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Table Discussion
Statement Writing Summary
Handout 7-6
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Module 8 Homework
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information from today’s activities:
Interviews, display materials, information from Dean, and team discussions.
format and writing guidelines.
Introduction, and shortcomings based on your team consensus for Upper State University.
Handouts 8-1 & 9-1
Homework Assignment
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Program Audit Form to ABET Staff person whose email address will be provided.
Module 7.
Support Facilitator using statement rubric.
morning. Handouts 8-1 & 9-1
Homework Assignment (cont’d)
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What do you leave with today? What’s “top of mind” about the day?
Thank you for your time, energy, and attention today!
Day 1, Closing
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Day 2 PEV F-2-F Training
Do the right thing. It will gratify some people and astonish the rest. ~ Mark Twain
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Agenda – Day 2, Morning
Module Name Timing
Day 2 Overview 8:00-8:10 a.m. 9) Context for Judgment 8:10-9:00 a.m. 10) Informal Program Debrief and Exit Meeting 9:00-10:05 a.m. Break 10:05-10:20 a.m. 11) Writing Exit Statements 10:20-11:00 a.m. 12) Connection to PEV Competencies 11:00-11:20 a.m. 13) Post-Visit Work 11:20-11:29 a.m. 14) Post-Training 11:29-11:38 a.m. 15) Closing Exercise 11:38-12:15 a.m.
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Module 9 The Context for Judgment
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requires PEV judgment on extent to which each criterion is satisfied.
statements written last night for Upper State University as discussed yesterday.
Context for Judgment
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Throughout case study:
judgment?
judgment applied by others?
important?
Context for Judgment (cont’d)
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rigid “bean counting” process to one that is based on continuous quality improvement processes.
(CQI). Context for Judgment (cont’d)
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An educational program CQI process should reflect clear understanding of:
improve processes)
Context for Judgment (cont’d)
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Handout 9-2
Judgment Scenario: Exercise
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assessment and continuous improvement.
Are assessment processes adequate to determine achievement of each of outcomes? Are assessment processes robust enough to identify shortcomings and achievements? Are assessment processes sustainable? Will assessment processes lead to program improvements if appropriate?
Context for Judgment (cont’d)
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Program educational objectives are broad statements that describe what graduates are expected to attain within a few years of graduation. Program educational
constituencies.
Broad Statements Expected to Attain Needs of Constituencies
Program Educational Objectives
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and not Preparing Graduates to Achieve
institutional mission, program’s constituents’ needs, and the criteria
PEOs: Important Concepts
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that supports achievement of each criterion.
components of criteria, ask:
Does evidence support my decision? What additional evidence could I seek?
Summary
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Module 10 Informal Program Debrief & Exit Meeting
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Program Audit Form at this stage.
and explain conclusions without falling into debate with program head.
to Criteria.
Informal Debrief Preparation
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recommended accreditation action.
while making it clear that these comments (which may appear in the report as Observations) have no relation to findings with respect to Criteria.
statements to every person.
Informal Debrief Preparation (cont’d)
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Note: This is NOT Upper State University Handout 10-1
Informal Debrief Demonstration
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Simulating Informal Debrief: Exercise
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Program Audit Form that follow all ABET guidelines.
Statement.
essentially re-state Exit Statement without introducing new material.
Exit Meeting
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about appropriate response to question.
Exit Meeting (cont’d)
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institution other than those in Exit Statement.
anyone else.
misinterpreted.
What NOT TO DO at Exit Meeting
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Module 11 Writing Exit Statements & Other Items
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Site Programs Writing Exit Statements & Other Items (cont’d)
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Handout 11-1
Types of Statements
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Strengths & Observations
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practice or condition that stands above norm, and has positive effect on program.
What was observed What makes it stand above norm Positive effect it has on program ETAC Note: Strengths are considered observations.
Strength Statements
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The program has strong ties to local industries. A majority of the students have the opportunity to participate in experiential learning during their program through either full-semester work experiences or part- time work while enrolled in classes. The positive feedback from students indicates that these experiences help not only to prepare them for future careers but also to provide context for their coursework.
Strength: Example
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Definition: “Comment or suggestion which does not relate directly to the accreditation action but is offered to assist the institution in its continuing efforts to improve its programs”
Section I.E.8.a.(3)
Statement of Observation
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Use of CSE 2221, Computing in Engineering & Science, as a prerequisite to senior-level courses could be considered as a way to enhance the computational experience of the students.
Statement of Observation: Example
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statements on page 1 of handout.
appropriate Strength statement or not.
page 2 of handout.
Strength and Observation: Exercise
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receives one or more Weaknesses or Deficiencies, then it is subject to an Interim Action:
Weakness Interim Report (IR) or Interim Visit (IV) Deficiency Show Cause Report (SCR) or Show Cause Visit )SCV) (if currently accredited) Not to accredit (NA) (if not currently accredited)
Interim Actions
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Team Chair writes Draft Statement
PEVs and Team Chair write Exit Statement, PAF, and Draft Statement For Interim Visit, experienced PEVs involved – some differences in format from General Review
Interim Actions (cont’d)
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method.
program must be able to demonstrate program is accreditable in all modalities. If offered at multiple sites, program must be able to demonstrate program is accreditable at all sites.
Online / Hybrid / Multi-Site Programs
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greater time commitment in preparation and evaluation than normal for single-site program delivered face-to-face.
modality or at specific site, finding and resulting accreditation action (if impacted by finding) will apply to program in its entirety, regardless of delivery method.
Online / Hybrid / Multi-Site Programs
(cont’d)
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Online / Hybrid / Multi-Site Programs
(cont’d)
courses supporting a program are delivered by more than one method or at different physical sites, evaluators expect to see separate course/assessment materials for each delivery method/location.
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learning management system (LMS). If program is dependent on LMS, PEV will be provided with necessary access to course materials, discussion boards, chat rooms, and graded student work, preferably well before physical
means may be used to facilitate student, faculty and constituents interviews.
Online / Hybrid / Multi-Site Programs
(cont’d)
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Module 12 Connection to Competencies
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Handout 12-1
ABET PEV Competency Model
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At your table, discuss:
demonstrated within group? How?
and collectively improve?
PEV Competency Model: Exercise
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appraisal:
Evaluation of PEV Candidates:
PEVC peers at end of F-2-F training.
Evaluation of PEVs:
Chair, and PEV peers after each visit.
Competency-Based Performance Appraisal Process
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development.
Competency-Based Performance Appraisal Process (cont’d)
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Team Chair Team Members Institution
competency demonstrated pre-visit and onsite. This is benchmark.
Competency-Based Performance Appraisal Process (cont’d)
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Performance Appraisal Process
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Module 13 Post-Visit Work
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The Accreditation Timeline
January Institution requests accreditation for programs February - May Institution prepares self-evaluation (Program Self-Study Report) March - June Team chairs assigned, dates set, team members chosen September - December Visits take place, draft statements written and finalized following 7-day response period December - February Draft statements edited and sent to institutions February - April Institutions respond to draft statement and return to ABET May - June Necessary changes to statement, if any, are made July Commission meets to take final action August Institutions notified
Year 1 Year 2
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institution.
letter to institution.
Post-Visit Process
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completed, the PEV must:
Submit visit expenses using online expense system; include original itemized receipts.
Complete Team Chair and Peer PEV Performance Appraisal Forms online.
PEV Responsibilities – Post-Visit
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program concerning ABET matters after visit has ended.
Due Process Response from program.
PEV Responsibilities – Post-Visit (cont’d)
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Procedures Manual.
expense Web tool.
and transportation (tolls, parking, taxi, bus, rail)
ABET Travel Policy
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Module 14 Post-Training
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Program Audit Form (PAF).
Support Facilitator.
modified PEV performance appraisal.
and availability of evaluation results.
dates available for 2017 Fall visit.
What Happens Next?
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Focus on key learnings from F-2-F training. Ask any follow up questions. Share any other feedback on training (Pre-Work and F-2-F).
Contact Your Training Mentor
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institutions’ program needs and PEV pool.
interest.
you.
Getting Assigned
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Questions on what happens after the training? Handout 14-1
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Module 15 Closing
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Compared to yesterday morning, how prepared do you now believe you are to go out on an ABET accreditation visit?
What Have We Accomplished?
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evaluation envelope at your table.
Support Facilitator PEV Candidate Peers Just-in-Time Evaluations Overall Training Evaluation
Evaluations
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