Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication Getting Everyone on the Same Page Practical Strategies for Evaluator-Stakeholder Communication The webinar will begin at 1 p.m. Eastern. www.atecentral.net Slides, video, and handout: www.evalu-ate.org/webinars/may19 1
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication Webinars Resource Blog ATE Survey Data Library www.evalu-ate.org ADVANCED TECHNOLOGICAL EDUCATION www.nsf.gov/ate Slides, video, and handout: www.evalu-ate.org/webinars/may19 2
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication MATERIALS Getting Everyone on the Same Page Practical Strategies for Evaluator-Stakeholder Communication The webinar will begin at 1 p.m. Eastern. Slides Handout Recording INTRODUCTIONS Mike Lyssa Kelly Lesiecki Wilson Becho Robertson Slides, video, and handout: www.evalu-ate.org/webinars/may19 3
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication BEHIND THE SCENES Emma Lori Cynthia Janet Shannon Perk Wingate Williams Pinhorn Payne This material is based upon work supported by the National Science Foundation under grant number 1600992. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the presenters and do not necessarily reflect the views of NSF. Slides, video, and handout: www.evalu-ate.org/webinars/may19 4
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication WHY FOCUS ON COMMUNICATION? IF YOU ARE AN … evaluator Slides, video, and handout: www.evalu-ate.org/webinars/may19 5
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication IF YOU ARE A … principal investigator or other project staff HAVE YOU EVER… Slides, video, and handout: www.evalu-ate.org/webinars/may19 6
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication HAVE YOU EVER… been confused about the purpose of an evaluation activity? HAVE YOU EVER… received an piece of evaluation data too late for it to be useful? Slides, video, and handout: www.evalu-ate.org/webinars/may19 7
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication HAVE YOU EVER… found that the final evaluation report didn’t address important project needs? GOOD COMMUNICATION Slides, video, and handout: www.evalu-ate.org/webinars/may19 8
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication EVALUATION Ask important CYCLE questions Report and Gather use results evidence Interpret findings GOOD COMMUNICATION IS ESSENTIAL! Clarity of Stakeholder Utility of expectations buy-in findings Slides, video, and handout: www.evalu-ate.org/webinars/may19 9
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication GOOD COMMUNICATION = GOOD EVALUATION Slides, video, and handout: www.evalu-ate.org/webinars/may19 10
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication BEFORE EVALUATION BEGINS Question break! THROUGHOUT THE Agenda EVALUATION Question break! AT THE END OF THE EVALUATION Question break! Communication BEFORE EVALUATION BEGINS Slides, video, and handout: www.evalu-ate.org/webinars/may19 11
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication QUESTIONS EVALUATORS ASK What should evaluators ask clients in the first meeting? QUESTIONS EVALUATORS ASK Go-to questions for first meetings q Why do you want to have an evaluation conducted? q How do you know when the project is successful? q What challenges do you anticipate with implementation of the project? q How would you like the evaluation results communicated? Slides, video, and handout: www.evalu-ate.org/webinars/may19 12
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication QUESTIONS CLIENTS ASK What should clients ask evaluators in a first meeting? QUESTIONS CLIENTS ASK Go-to questions for first meetings q How often will we be in contact? q How will you ensure the evaluation will be designed for my audience or context? q How far in advance will we receive draft reports? q Can I see an example of your reports? q Will you make recommendations in the report? Slides, video, and handout: www.evalu-ate.org/webinars/may19 13
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication BUDGET MENU Create a budget menu EVALUATION MATRIX Use a matrix to maximize communication VS Slides, video, and handout: www.evalu-ate.org/webinars/may19 14
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication EVALUATION MATRIX Use a matrix to maximize communication Combine Must have Evaluation Method / Criteria Indicators Standards Instrument Question Source (What want to (Dimension of (What will be (What does (How gather (Tool used to know?) quality) measured?) success look data and from collect data) like?) where) Everyday description EVALUATION MATRIX Example Slides, video, and handout: www.evalu-ate.org/webinars/may19 15
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication ACKNOWLEDGE EXPERTISE Utilize multiple knowledge bases Evaluation Expertise Project Expertise Quality Evaluation ACKNOWLEDGE EXPERTISE Utilize multiple project expertise Slides, video, and handout: www.evalu-ate.org/webinars/may19 16
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication COMMUNICATION PLAN Put it in writing! q Designate primary contacts q Set up recurring meetings q Agree on deliverable review process q Clarify who is responsible for disseminating reports SUMMARY Communication before the evaluation begins q Prepare questions to ask at first meeting q Present evaluation options in a budget menu q Organize evaluation matrix by questions q Acknowledge evaluation and project expertise q Create a communication plan Slides, video, and handout: www.evalu-ate.org/webinars/may19 17
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication Communication THROUGHOUT THE EVALUATION CHEAT SHEETS Make your evaluation plan useful Slides, video, and handout: www.evalu-ate.org/webinars/may19 18
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication CHEAT SHEETS Make your evaluation plan useful Evaluation Plan CHEAT SHEETS Attention to details q Include date on top q Include project and evaluator phone numbers q Make changes obvious q Include ”last updated” date Slides, video, and handout: www.evalu-ate.org/webinars/may19 19
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication CHEAT SHEETS Summary of deliverables Deliverables Matched with questions CHEAT SHEETS Timeline of major milestones Deadlines Slides, video, and handout: www.evalu-ate.org/webinars/may19 20
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication CHEAT SHEETS Simplified evaluation matrix Sample Who is When responsible CHAT QUESTION What would you find helpful in a cheat sheet? Slides, video, and handout: www.evalu-ate.org/webinars/may19 21
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication MONTHLY EMAIL UPDATES Keep everyone in the loop Hello! MONTHLY EMAIL UPDATES Keep everyone in the loop Slides, video, and handout: www.evalu-ate.org/webinars/may19 22
Getting Everyone on the Same Page EvaluATE Webinar Series Practical Strategies for Evaluator- May 22, 2019 Stakeholder Communication MONTHLY EMAIL UPDATES Keep everyone in the loop Past Month’s Eval Tasks Upcoming Eval Activities Asks from Client Any Project Updates? SHARE FINDINGS AS AVAILABLE Avoid surprises at the end of an evaluation Increase use Increase Increase for program ownership validity of improvement and buy-in interpretation Slides, video, and handout: www.evalu-ate.org/webinars/may19 23
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