1 Current status of conformity assessment What we need to do to - - PDF document

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1 Current status of conformity assessment What we need to do to - - PDF document

Beyond compliance The role of Conformity Discussion Points Assessment Bodies in improving the effectiveness & efficiency of Management systems What is the real intent of any management systems? Current status of Conformity Assessments.


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Beyond compliance – The role of Conformity Assessment Bodies in improving the effectiveness & efficiency of Management systems

Discussion Points

What is the real intent of any management systems? Current status of Conformity Assessments. What we need to do to achieve?

What is the real intent of any management system? Improve ‘end user’ value perception

  • Help organizations in managing the purpose for which they exist.
  • Help organization's mitigate their principal risks
  • Improve 'end user' value perception – society as a whole
  • Add value to all other stakeholders
  • Adding value to the organization's customers – effectiveness
  • Adding value to organization's other stakeholders - efficiency

Future proof your organization

LRQA

Measure the Difference Slide 89

Operating Safety Margin

Current level of performance Level of perf ormance t hat creates a breach of key st akeholder requirement s

Operating S afety Margin

Anticipated future demand Ability to maintain current performance level

Paradigm change

Perspect ives

Improvements Risk Management Preventive action NEEDS Interventions Planning Change management Reports Reviews Performance Corrective Actions Future Present Past

Now Will happen Has happened

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Current status of conformity assessment

  • Overall, unable to meet stakeholders' expectations ?
  • Does it focus on effectiveness and efficiency ?
  • De linked from the business - stands alone ?
  • So called compliance driven ?
  • Isn't it that effectiveness and efficiency are part of so called 'compliance'?

What we need to do to achieve the intent?

  • CAB organization and systems
  • National level initiatives
  • National level benchmarking amongst CABs - led by Government

CAB organization and systems

  • CABs strongly driven by Value Systems
  • Risk based process approach assessment (as opposed to audit)
  • Assessor competence
  • Cap on Assessor utilization

Risk based process approach assessment

Audit plan

f in d in g s

Top management

Business risks

EXEC SU M M ARY Stakeholders Stakeholders

M ak in g t h e co n n ect io n

Risk based process approach assessment

LRQA

Measure the Difference Slide 75

Risk management perspectives

Strategic Change Operational Future direction of the business Turning strategy into action including Programme, Project and Change Management Day-to-day operations including People, Processes, Information Security, H &S , Business Continuity etc. Protect everything
  • f VALUE

Risk based process approach assessment - System design

  • L R Q A
M e a s u r e t h e D i f f e r e n c e S l id e 8 3 O r g a n iz a t i o n D e s i g n : t h e a li g n m e n t o f a l l t h e c o m p o n e n t s o f a n o O r g a n i z a t i o n D e s i g n : t h e a l i g n m e n t o f a l l t h e c o m p o n e n t s o f a n o r g a n i z a t i o n i n t h e i r c o n t e x t r g a n i z a t i o n i n t h e i r c o n t e x t V is io n / M i s s io n V a lu e s /O p e r a tin g p r in c ip l e s S tr a t e g i e s O b je c t iv e s P e r fo r m a n c e M e a s u r e s P r o c e s s e s C u l t u r e S y s t e m s S t r u c tu r e P e o p le
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Risk based process approach assessment - System design

Capability an d cap acity Perfo rmance Req uiremen ts Safet y M arg in Has t h e po t ent ial t o meet req u irement s rep eat ab ilit y an d su st ain ability System des ign Outcomes M eets t he req uiremen t s w it h a hig h level o f repeat abilit y and t his is su stain ab le System implementation Perform ance is achieved through the plan ned and system atic process w ithou t the n eed for interven tion or unplanned effort

Risk based process approach assessment

  • Understanding and implementation of process approach
  • Avoid Soft grading
  • Close Non-conformities only based on root cause identification and systemic

corrective actions

Assessor competence

  • Initial qualification
  • Continuing Professional Development
  • Calibration

National level initiatives

  • The goal should be to promote conformity assessment to meet the need of

economic and social development

  • Transparent ways
  • Professionally managed
  • Driven by performance achievement
  • Multi-stakeholder consultation process

National level initiatives

  • National repository of CABs- only registered bodies should be allowed to
  • perate in the country
  • Criteria for registration:
  • fixed premises and necessary adequate facilities
  • management system that meets the requirements for certification and

accreditation

  • having a registered capital of not less than certain pre decided amount
  • having not less than 5 full-time certification personnel in each technical

scheme

  • foreign CAB to meet following criteria over and above the above mentioned
  • nes:
  • accredited by an AB in its home country
  • engaged in certification activities for not less than 3 years
  • Any certification personnel to work in one CAB only and not to work with 2 or

more CABs

  • The requirements for CAB to be legal requirements

National level initiatives

  • Demonstrate more prominent presence in International standard formulation

bodies – ISO Action Plan 2011-2015 encourages this

  • Make management system standards part of educational curriculum at high

school level

  • National level benchmarking amongst CABs - led by Government