1 1 2 OPPORTUNITIES Convention Center and Hotel Opportunities - - PowerPoint PPT Presentation

1 1

2

OPPORTUNITIES

Attracting Professional Sports Convention Center and Hotel Opportunities Enhancing Amateur Sports Offerings Leveraging the Grand River Outdoor and Adventure Opportunities Downtown Transportation for the Visitor Destination Awareness, Inclusion and Diversity

Grand Rapids Destination Asset Study

1.0 Convention Center and Hotel Opportunities

4 4

121,199 126,598 125,323 125,026 123,863 137,490 140,254 147,035 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 2008 2009 2010 2011 2012 2013 2014 2015

Group Room Nights Contracted (2008 – 2015)

HISTORICAL GROUP ROOM NIGHTS

Source: Experience Grand Rapids, December 2015 YE

5 5

(FY 2009 – FY 2016)

HISTORICAL CENTER OCCUPANCY

41.31% 32.85% 33.98% 39.54% 48.49% 49.71% 52.45% 54.04%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16

6 6

97,100 197,300 216,400 231,300 243,400 265,800 297,000 298,400 423,000 491,100 539,200 906,500 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 1,000,000 Lansing, MI Memphis, TN (2) Hartford, CT Grand Rapids, MI Albuquerque, NM Milwaukee, WI (2) Cincinnati, OH Louisville, KY (1)(4) Pittsburgh, PA Kansas City, MO (3) Columbus, OH (1) Detroit, MI (2)(3)

Exhibit Meeting Ballroom

Event Space at Comparable Convention Centers

COMPETITIVE/COMPARABLE ANALYSIS

(1) Currently expanding (2) Expansion proposed (3) Recently expanded (4) Post expansion square footage

7 7

Number of Hotel Rooms within ½ Mile of the Convention Center

260 650 960 1,520 1,560 2,970 3,010 3,450 3,520 3,690 4,260 5,170 Lansing, MI Hartford, CT Albuquerque, NM Grand Rapids, MI Memphis, TN Detroit, MI Columbus, OH Milwaukee, WI Kansas City, MO Cincinnati, OH Pittsburgh, PA Louisville, KY

COMPETITIVE/COMPARABLE ANALYSIS

Average = 2,600 Median = 3,000

8 8

DEVOS PLACE POTENTIAL EXPANSION SITES

• Current

Center somewhat undersized relative to competitive set.

• Occupancy percentages suggest a mid-

term vs. short-term expansion scenario.

• A

50% expansion would provide for 115,000 square feet of added sellable space and a footprint of 2.5 to 4.0 acres.

• Careful

consideration

• f

expansion connections will be required, with site planning beginning in near term.

• Added hotel inventory will help attract

events to the existing Center, and will be required to support added Center space. Consider a near-term RFQ process for a hotel.

3.6 Acres 3.0 Acres

2.0 Attracting Professional Sports

10 10

PROFESSIONAL SPORTS

Professional Soccer Leagues – MSA Population Comparison

499,754 873,085 967,422 1,088,881 1,375,837 1,443,530 1,536,490 1,762,830 1,945,941 2,034,468 2,043,082 2,387,855 2,504,151 2,518,983 2,727,707 2,861,615 3,196,621 3,218,068 3,226,221 3,301,014 4,032,876 4,061,025 4,219,772 5,135,739 5,413,854 6,093,870 8,176,260 17,975,591 17,975,591 21,576,908 Wilmington, NC Charleston, SC Colorado Springs, CO Rochester, NY Edinburg, TX* Tulsa, OK Richmond, VA Louisville, KY Oklahoma City, OK Harrisburg, PA Grand Rapids, MI Cincinnati, OH* Vancouver, BC Kansas City, MO* San Antonio, TX* Pittsburgh, PA Charlotte, NC Sandy, UT

• St. Louis, MO

Portland, OR Orlando, FL* Montreal, Que Sacramento, CA Seattle, WA Peoria, AZ Vaughan, Ont Lehigh Valley, PA* Irvine, CA Los Angeles, CA Harrison, NJ

Average = 4.6 million Median = 2.9 million

* Expansion franchise

USL Market Populations

2,043,082 2,504,151 2,518,983 2,519,871 3,218,068 3,301,014 4,032,876 4,061,025 4,370,945 5,135,739 6,093,870 6,570,080 6,761,628 6,863,322 7,023,178 7,438,836 7,678,577 8,176,260 9,818,886 17,975,591 21,576,908 Grand Rapids, MI Vancouver, BC Kansas City, MO Columbus, OH Salt Lake City, UT Portland, OR Orlando, FL Montreal, Que Denver, CO Seattle, WA Tornoto, Canada Foxborough, MA Atlanta, GA Washington, D.C. Houston, TX San Jose, CA Dallas, TX Chester, PA Chicago, IL Los Angeles, CA New York, NY

Average = 8.1 million Median = 6.7 million

MLS Market Populations

1,327,233 1,355,815 1,858,527 1,945,941 2,043,082 2,196,538 3,016,318 3,176,355 4,569,615 4,569,615 4,641,534 4,708,296 7,438,836 21,576,908 Ottawa, Ont Edmonton, Alta Jacksonville, FL Oklahoma City, OK Grand Rapids, MI Bayamón, PR Indianapolis, IN Cary, NC

• Ft. Lauderdale, FL

Miami, FL Tampa Bay, FL Minneapolis, MN San Francisco, CA New York, NY

Average = 4.8 million Median = 3.2 million

NASL Market Populations

11 11

PROFESSIONAL SPORTS

USL Map

Vancouver Whitecaps 2 Seattle Sounders FC 2 Portland Timbers 2 Sacramento Republic FC LA Galaxy II Orange County Blues FC Real Monarchs SLC Arizona United SC Colorado Springs Switchbacks FC San Antonio FC Rio Grande Valley FC Toros Oklahoma City Energy FC Tulsa Roughnecks Swope Park Rangers SC Saint Louis FC Louisville City FC FC Cincinnati Orlando City B CharlestonBattery Charlotte Independence Wilmington Hammerheads FC Richmond Kickers Pittsburgh Riverhounds New York Red Bulls II Bethlehem Steel Harrisburg City Islanders Rochester Rhinos Toronto FC II FC Montreal

11

12 12

PROFESSIONAL SPORTS

Minor League Baseball – Market Population Comparison

Altoona, PA Jackson, TN Pearl, MS Midland, TX Binghamton, NY Erie, PA Trenton, NJ Montgomery, AL Biloxi, MS Manchester, NH Reading, PA Mobile, AL Corpus Chrisi, TX Springfield, MO Pensacola, FL Springdale, AR Portland, ME Chattanooga, TN Harrisburg, PA Akron, OH

• N. Little Rock, AR

Koda, TN Tulsa, OK Grand Rapids, MI Birmingham, AL Hartford, CT Richmond, VA Jacksonville, FL San Antonio, TX Bowie, MD Frisco, TX

Average = 1,030,924 Median = 495,801

Reno, NV Durham, NC Moosic, PA Toledo, OH Des Moines, IA Syracuse, NY Colorado Springs, CO Allentown, PA El Paso, TX Albuquerque, NM Omaha, NE Fresno, CA Grand Rapids, MI Rochester, NY Buffalo, NY Salt Lake City, UT New Orleans, LA Louisville, KY Memphis, TN Oklahoma City, OK Pawtucket, RI Norfolk, VA Nashville, TN Indianapolis, IN Round Rock, TX Columbus, OH Las Vegas, NV Sacramento, CA Charlotte, NC Tacoma, WA Gwinnett, GA

Average = 1,489,605 Median = 1,216,577

Class AA Market Populations Class AAA Market Populations

13 13

PRO SPORTS FINDINGS

• Potential to attract higher level professional sports

– USL or NASL.

• MLS considering Detroit.
• Under the affiliation with Detroit Tigers, possibility

exists to explore moving to AA (currently in Erie PA).

• League realignment would like be necessary.
• Iowa Cubs AAA franchise could also be an option.

3.0 Enhancing Amateur Sports Offerings

15 15

AMATEUR SPORTS

Greater Grand Rapids Outdoor Fields Map (1)

(1) Sample only, not a comprehensive list. (2) Currently under construction. Key Venue City Baseball Softball Rectangle Total 1 Rockford High School Rockford 3 3 8 14 2 Cal-Plex Caledonia 1 3 7 11 3 East Kentwood High School Kentwood 2 2 7 11 4 Whistlestop Park Byron Center 4 4 3 11 5 Port Sheldon Sports Complex Hudsonville 2 3 5 10 6 Sparta Township Sports Complex (2) Sparta 1 5 3 9 7 Art Van Sports Complex Rockford 2 6 8 8 Christian Athletic Complex Kentwood 8 8 9 Jenison High School Jenison 2 2 4 8 10 Gainey Athletic Facility Grand Rapids 2 3 2 7 11 Grandville High School Grandville 2 1 3 6 12 Earle Brewer Park Byron Center 1 5 6 13 Alpine Township Sports Complex Comstock Park 3 2 5 14 Grand Valley State University Allendale 1 1 3 5 15 Manhattan Park Grand Rapids 3 2 5 16 Catholic Central High School Grand Rapids 1 1 2 4 17 Crestwood Middle School Kentwood 3 3 18 Douglas Walker Park Byron Center 1 2 3 19 MSA Fieldhouse Grand Rapids 3 3 20 Farmers Athletic Complex Caledonia 1 1 2 21 Riverside Park Grand Rapids 2 2 22 Dewitt Baseball Stadium Grand Rapids 1 1 23 Fifth Third Ballpark Comstock Park 1 1 24 Grand Rapids Christian High School Grand Rapids 1 1 25 Houseman Field Grand Rapids 1 1 Total 26 51 68 145

4 1 2 7 9 10 11 14 12 18 17 20 22 23 24 15 5 6 8 13 16 3 19 21 25

16 16

AMATEUR SPORTS

Youth Soccer Participation by State (2013 – 2014)

5,392 5,794 6,787 7,341 7,627 10,635 10,867 11,282 12,645 13,480 13,752 15,369 15,950 16,841 18,949 20,590 21,516 21,787 22,031 22,372 24,811 25,104 25,258 25,782 30,147 32,113 36,222 37,621 49,307 51,672 56,474 61,567 62,972 72,999 73,313 76,668 78,943 80,652 91,505 92,022 97,268 100,170 113,777 144,197 150,978 163,423 167,402 183,218 246,863 321,575

Alaska Wyoming Hawaii North Dakota Vermont Montana Maine Nevada Idaho Delaware South Dakota West Virginia Alabama Connecticut New Hampshire New Mexico Mississippi Nebraska Rhode Island South Carolina Oregon Arkansas Kansas Louisiana Missouri Iowa Oklahoma Kentucky Tennessee Arizona Wisconsin Indiana Utah North Carolina Colorado Minnesota Georgia Illinois Ohio Michigan Maryland Washington Florida Virginia New Jersey Pennsylvania Massachusetts New York Texas California

Average = 60,500 Median = 30,200

Source: US Youth Soccer, 2015

17

AMATEUR SPORTS FINDINGS

• Significant success of the Art Van complex –

expansion plans under consideration.

• Potential need for 12 to 20 multi-sport rectangle

fields.

• Need for bleacher/sport court equipment for DeVos

Place.

• Amateur sports tournaments represent significant

impact potential.

4.0 Leveraging the Grand River

19

GR’S GAME CHANGER

• The

River represents the most prominent “unique” visitor industry asset in the market.

• GR Forward helps chart a course for investment

and development that should be closely followed.

• Should gain consensus among elected officials,

staff and key stakeholders as the primary visitor industry development initiative.

• Funding discussion should advance.
• Review plan with a visitor industry “lens”.

19

20

CASE STUDIES

Urban River Experiences

Oklahoma City

• $45.2 million investment – sales tax supported.
• Outfitter/retail, guides, camps, zip lines, ropes courses,

mountain biking course, etc.

• Rowing

facilities house US Olympic Trials and International Rowing World Challenge. Reno

• 2,600 feet of rapids through the downtown.
• Adjacent commercial River district – 30+ restaurants,

retail, museums and galleries.

• Highly active and walkable area hosting numerous

major festivals. South Bend, IN

21 21

A VISITOR FOCUS FOR THE RIVER

• Create

visitor convenience – access points and transportation.

• A downtown “River Destination Center” create a one-stop-

shop for visitors.

• Include

a downtown

• utfitters

presence – River interpretation, ecology, equipment rental, instruction, retail.

• Transportation to and from entry points to the downtown
• core. Trolley and bike share/kayak rental operation.
• Restaurants/entertainment options to activate the area

surrounding the river. Island parks can be impactful amenities. E t d i bilit f th G d Ri t d t

Entry Point Exit Point Exit Point

22 22

GRAND RIVER COLDBROOK CONNECTOR SITE

From Grand Rapids Parks & Recreation Strategic Masterplan.

5.0 Outdoor and Adventure Opportunities

23

24 24

32 18 5 7 1

OUTDOOR/ADVENTURE HUB AND SPOKE

2 3 4 6 8 9 10 11 12 13 14 15 16 17 19 20 21 22 23 24 25 26 27 28 29 30 31 33 34 35 36 37

Grand Rapids Area Trails:

• Riverwalk Trails
• Rockford Walking/Biking Trails

Muskegon Area Attractions:

• Michigan's Adventure

Amusement and Waterpark

• Port City Princess
• Addition Charters
• Wolf Lake Park
• P. J. Hoffmaster State Park
• Mona Lake Park
• Lake Harbor Beach Park
• Norman F Kruse Park
• Pere Marquette Park
• Lake Michigan Park
• Duck Lake State Park
• Muskegon County Pioneer Park
• Fred Meijer Berry Junction Trail
• Lakeshore Trail
• Laketon Trail
• Musketawa Trail

Grand Haven Area Attractions:

• Lakeside Beach
• Rosy Mound Natural Area
• North Beach Park
• Grand Haven State Park
• Grand Haven City Beach

Key Outdoor/Adventure Asset Type 1 John Ball Zoo Attraction 2 Kent Harvest Trails Trail 3 Bike Park Trail 4 Blandford Nature Center Attraction 5 Frederik Meijer Gardens Attraction 6 Donald Lamoreaux Park Park 7 Millenium Park Park 8 Ken-O-Sha Plaster Creek Trail Trail 9 Provin Trails Park Park 10 Johnson Park Park 11 Palmer Park Park 12 Rogue River Park Park 13 Wahlfield Park Park 14 Warren Townsend Park Park 15 Great Lakes Fly Fishing Company Fishing 16 Seidman Park Park 17 Grand River Park Park 18 Cannonsburg Ski Area Attraction 19 Pickerel Lake Park Park 20 North Country National Scenic Trail Trail 21 West Michigan Skydiving Attraction 22 Moore County Park Park 23 Boulder Ridge Wild Animal Park Attraction 24 Holland Princess Boat 25 West Michigan Skydiving Attraction 26 Kirk Park Park 27 West Michigan Skydiving Attraction 28 Howard Christensen Nature Center Attraction 29 Olive Shores Park 30 Tunnel Park Park 31 Holland State Park Park 32 Benz Aviation Attraction 33 Saugatuck Dunes State Park Park 34 Star of Saugatuck Boat 35 Charlton Park Park 36 Oval Beach Park 37 Michigan Princess Boat

25

• Develop an interconnected trail system to

connect regional assets.

• Create signage/wayfinding with art

component.

• Trail head amenities.
• Develop a unified and interactive App for

trails.

• Pursue interactive mapping initiative.
• Create marketing partnerships to promote the

region’s assets.

ISSUES AND OPPORTUNITIES

25

6.0 Downtown Transportation for the Visitor

27 27

1 10 3 6 2 1 5 4 3 6 4 2 5

7 8

DOWNTOWN TRANSPORTATION

Recently Implemented Dash Routes

7 8 9

Key Hotel Rooms 1 Amway Grand Plaza Hotel 682 2 JW Marriott Hotel 337 3 Courtyard by Marriott Hotel Downtown 214 4 Holiday Inn Grand Rapids Downtown 175 5 Homewood Suites Grand Rapids Downtown 110 6 CityFlatsHotel - Grand Rapids 28 Proposed Hotel Properties 7 20 Monroe Ave. NW Project 100-150 8 10 Ionia Ave. NW 120-140 Assets 1 DeVos Performance Hall 2 DeVos Place 3 Gerald R. Ford Presidential Museum 4 Grand Rapids Art Museum 5 Grand Rapids Children's Museum 6 Grand Rapids Public Museum 7 The B.O.B. 8 The Venue 9 Urban Institute of Contemporary Arts 10 Van Andel Arena DASH Routes North Line West Line Silver Line

28 28

1 3 6 4 2 5

7 8

DOWNTOWN TRANSPORTATION

Potential Visitor Spine

10 3 6 2 1 5 4 7 8 9

Key Hotel Rooms 1 Amway Grand Plaza Hotel 682 2 JW Marriott Hotel 337 3 Courtyard by Marriott Hotel Downtown 214 4 Holiday Inn Grand Rapids Downtown 175 5 Homewood Suites Grand Rapids Downtown 110 6 CityFlatsHotel - Grand Rapids 28 Proposed Hotel Properties 7 20 Monroe Ave. NW Project 100-150 8 10 Ionia Ave. NW 120-140 Assets 1 DeVos Performance Hall 2 DeVos Place 3 Gerald R. Ford Presidential Museum 4 Grand Rapids Art Museum 5 Grand Rapids Children's Museum 6 Grand Rapids Public Museum 7 The B.O.B. 8 The Venue 9 Urban Institute of Contemporary Arts 10 Van Andel Arena DASH Routes Tourist Spine

29 29

COMPARABLE TRANSPORTATION

Grand Haven, MI Chicago, IL Vancouver, BC Louisville, KY Grand Rapids, MI

30 30

• Consider a routing that maximizes

visitor convenience.

• Pursue an aggressive marketing

campaign to downtown businesses.

• Consider migration to more

visitor-oriented equipment.

• Consider a taxi education

program.

• Evaluate impact of recent parking

pricing changes.

TRANSPORTATION INITIATIVES

31 31

OUT-OF-THE-BOX TRANSPORTATION

• Long-term potential concept
• Gondola development for

resident and visitor travel.

• Common internationally,

some discussion domestically.

• Further economic

development likely needed in Grand Rapids to support such a concept.

7.0 Destination Awareness, Diversity and Inclusion

AWARENESS, DIVERSITY AND INCLUSION

Hospitality and Travel Industry Opportunities

• Measure Destination Awareness – track potential visitor opinions.
• Expanded Outdoor Recreation Marketing – leverage unique assets.
• Stress Authentic – Diverse and Inclusive Approach – leverage local stories

in unique neighborhoods.

• Apprenticeship/Scholarship/Mentorship – Continue to expand efforts

reaching high school and college students.

• Recruitment Efforts and Training – Continue to pursue models such as

those used in Washington D.C.

• Minority Hospitality Incubator – Supporting start-ups.

8.0 Conceptual Costs and Project Timing

35 35

COST SUMMARIES

(does not include land assembly or demolition costs)

Project DeVos Place Hotel Development Amateur Sports Professional Soccer Project Description Added 115,000 square feet of sellable space - mid term priority. Conduct RFQ process for new hotel development. 15 to 20 rectangle fields with necessary

• amenities. Site area

(with parking) of approximately 5.0 acres per field. USL professional soccer stadium with necessary amenities. Site area minimum of 6.0 acres excluding parking. Conceptual Costs $83,000,000 $50,000 $20,000,000 $40,000,000 Public Facility Opportunities:

36 36

Project Restoration Visitor Assets Commercial Project Description Initial project to restore the rapids. Development of River Destination Center, Coldbrook site and bike paths. Extensive public/private development of

• verlooks, River

trails, hospitality business, public art and other features. Conceptual Costs $35 million to $40 million $30 million to $35 million Undetermined Leveraging the Grand River

COST SUMMARIES

(does not include land assembly or demolition costs)

37 37

Project Acquisition Operation Trail Heads Marketing Project Description Five to seven trolley busses, either diesel or all- electric. Incremental annual operating

• costs. $100 per

hour, 6,570 hours per year, less cost savings from reduced DASH needs. Five to ten defined urban trail heads with amenities. Incremental annual costs to market outdoor and adventure. Conceptual Costs $350,000 to $1.0 million per vehicle Negligible $1.25 million to $2.5 million $100,000 Transportation Outdoor and Adventure

COST SUMMARIES

(does not include land assembly or demolition costs)

38 38

PROJECT TIMING

PLANNING INITIATIVES DEVELOPMENT/IMPLEMENTATION EFFORTS

DeVos Place Hotel RFQ and Conceptual Site and Program Planning. Develop land acquisition plan. Evaluate new destination awareness marketing initiatives. Implement as funding is available. Market and Financial Planning Study for Attracting USL Soccer - Retain national expert in this field. Market and Financial Planning Study for Developing Large-Scale Amateur Field Sports Venue - Retain national expert in this field. Continued Planning and Fundraising for River Restoration Project. Review performance of new DASH and Silver Line

Year 1 to Year 2

39 39

PROJECT TIMING

PLANNING INITIATIVES DEVELOPMENT/IMPLEMENTATION EFFORTS

Continue planning and funding for River island,

• verlooks, River trails and commercial

development. Initiate River Restoration Project. Conduct feasibility for DeVos Place expansion. Initiate development of Amateur Sports Complex. Initiate development of USL (or NASL) soccer stadium. Research viability of new visitor-oriented DASH route and new equipment. Acquire new visitor-oriented trolley/bus equipment. Conduct architectural and landscaping work for urban trail heads. Initiate development of urban trail heads. Conduct new Amphitheater feasibility study.

Year 3 to Year 5

40 40

PROJECT TIMING

PLANNING INITIATIVES DEVELOPMENT/IMPLEMENTATION EFFORTS

Finalize site and architectural plans for DeVos Place expansion. Undertake DeVos Place Expansion. Continue to implement River investment plan, focusing on public access/overlooks and River trails, and on restaurant, retail and

• ther commercial development - ongoing

effort.

Year 6 to Year 10

41 41

PROJECT PARTICIPANTS

Project Type Participating Organizations

River Entry/Exit Points and Paths GR Whitewater City of Grand Rapids DGRI Grand Action Experience Grand Rapids Downtown Transportation Mobile GR and Parking Department DGRI The Rapid - Interurban Transit Partnership Grand Action Outdoor Asset Development DGRI Experience Grand Rapids Grand Rapids Parks & Recreation Kent County Parks

Project Type Participating Organizations

Hotel Development and DeVos Experience Grand Rapids Place Expansion Planning SMG Convention/Arena Authority Grand Action Amateur Sports Complex West Michigan Sports Commission Experience Grand Rapids Grand Rapids Parks & Recreation Kent County Parks USL Stadium Development Experience Grand Rapids SMG Convention/Arena Authority Grand Action DGRI River Restoration GR Whitewater City of Grand Rapids DGRI Grand Action Experience Grand Rapids The Right Place, Inc.

42 42

ASSET VISITS AND INTERVIEWS

Asset Visits & I nterviews I nterviews (continued) I nterviews (continued)

DeVos Place/ DeVos Performance Hall Amway Grand Plaza Hotel I ron/ Osteria Rossa Downtown Market ArtPrize JW Marriott Gerald R. Ford I nternational Airport Convention Arena Authority Kendall College of Art and Design Gerald R. Ford Presidential Museum CWD Development Kent County - Administrator/ Board Chair Grand Rapids Art Museum Destination Consultants Kent County Hotel Advisory Board Grand Rapids Public Museum DeVos Family Foundations Land and Company Grand Rapids Whitewater DGRI Ambassadors The Apartment Lounge John Ball Zoo Downtown Grand Rapids I nc. McAlvey, Merchant & Associates Meijer Gardens and Sculpture Park DP Fox Sports Mercy Health - Saint Mary's Millennium Park Ellis Parking Michigan Trails System Van Andel Arena Essence Group Michigan Travel Commission EXGR - Diversity Advisory Committee MSU College of Human Medicine - Secchia Center Downtown Surrounding Neighborhoods Visits Experience GR Customer Advisory Board Orion Construction Arena District Experience Grand Rapids Pioneer Construction Arts/ Education District Ferris State University/ Kendall College Republic/ Rockwell Bridge Street/ West Side Frey Foundation Reserve East Hills Gerald R. Ford I nternational Airport Rockford Construction East Town Gilmore Group Saugatuck/ Douglas CVB Heritage Hill Grand Action SMG Medical Mile Grand Rapids Area Chamber of Commerce Spectrum Health Wealthy Street Grand Rapids Community Foundation Steelcase Foundation Cherry Street Grand Rapids Griffins The Rapid Creston Grand Rapids Mayor/ City Manager The Right Place Grand Rapid Parking Service Van Andel I nstitute

I nterviews

GRCC-Secchia Culinary I nstitute Wege Foundation 616 Development GVSU- Hospitality West Michigan Sports Commission Amway Restaurant Collection Hispanic Community/ Chamber of Commerce Western Michigan Whitecaps Amway Corporation Events Department Holland CVB