SLIDE 3 ComplianCe and riSk mitiGation Our extensive global network provides GXP compliant facilities and trained staff. Protocols have been developed for each and every KN PharmaChain operation:
- Strictly assessed, first-class carrier partners ensure
shipments arrive on time and undamaged
- All shipments fully compliant with IATA Chapter 17
- Risk assessments for all KN PharmaChain trade lanes
- Active/passive packaging solutions selected from
global preferred supplier base if specific hazard identified
- All movements overseen by the Cargo 2000 process.
Standard operatinG proCedUreS All shipments/operations have customised SOPs to ensure:
- Specific shipment requirements are defined and
documented e.g. temperature control, trade lane requirements, escalation procedures
- High standards maintained and agreements observed.
reliability and viSibility Global 24 hour door-to-door track and trace provided by our KN Login application, enabling customers and authorised staff to view:
- Planned/actual shipment status
- Electronic copies of critical shipment documentation
- Temperature/voltage levels of an active temperature-
controlled ULD at predefined key milestones. advanCed teCHnoloGy Wireless sensors monitor in-transit temperatures door-to-door – from pick-up to delivery
- Real-time temperature data, globally available
- Configurable alarms trigger predefined response to
temperature deviations, protecting product quality.
mapping the future direction of logistics
The pharmaceutical and healthcare industry faces great challenges: stricter regulation, increasing R&D and supply chain costs, and patent expiry. With growing expectations for temperature-controlled transportation, the consequence of error
- r omission is magnified. Kuehne + Nagel has designed KN PharmaChain to take
a holistic view of the logistics process, allowing us to customise our services to every specific product requirement.
FoUr ServiCe levelS to Cater For variable HandlinG and temperatUre needS level 1: no special handling requirements or temperature control level 2: time-sensitive shipment where passive packaging provides all required temperature control level 3: time- and temperature-sensitive shipment where passive packaging and temperature-controlled handling and transportation is required level 4: temperature-sensitive shipment using an active temperature-controlled Uld
HiGHly trained and proaCtive Careteam With the expertise of our Global CareTeam, you can trust Kuehne + Nagel to manage and deliver consignments according to your precise requirements:
- Operating worldwide – 24 hours a day, 365 days a year
- Highly skilled, GXP compliant pharmaceutical and
healthcare professionals
- Advanced monitoring of location, status and condition of
your temperature-sensitive shipments. Industry expertise and product knowledge are critical. For this reason, Kuehne + Nagel has award-winning continuous training programmes in place, developed in collaboration with
- ur customers. Kuehne + Nagel was the first qualified
Envirotainer provider (QEP) and maintains the largest number
- f QEP accredited locations of any logistics provider.
eXCeption manaGement Should a milestone be missed, or a reading fall outside a predefined range, an alarm is triggered. The CareTeam drives an agreed escalation and contingency plan in which all necessary corrective action is taken. We will make any practical intervention to maintain the integrity of your shipment and to ensure that transit times are met. This could be a simple battery replacement, as new flight booking
- r the arrangement of temporary, temperature-controlled
storage. advanCed FaCilitieS: kn CoolZoneS All Kuehne + Nagel facilities comply with the highest industry standards to ensure faultless transportation of everykind of temperature-sensitive, pharmaceutical and healthcare shipment. KN PharmaChain introduces a new level of dedicated facilities: KN CoolZones. Served by our own fleet of temperature-regulated trucks and carefully selected subcontractors, KN CoolZones enable us to offer you stringent temperature control throughout the supply chain:
- Pharmaceutical and healthcare dedicated
- GDP compliant
- Multiple temperature zones
- Shipment build-up, cross-docking, consolidation and
emergency storage of all temperature-controlled shipments.
