X MINDHUNTERS USER NEEDS ANTICIPATION BASED ON EVIDENCE Janine - - PowerPoint PPT Presentation

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X MINDHUNTERS USER NEEDS ANTICIPATION BASED ON EVIDENCE Janine - - PowerPoint PPT Presentation

X MINDHUNTERS USER NEEDS ANTICIPATION BASED ON EVIDENCE Janine Lee World IA Day 2019 Zurich, Feb. 23th New Project! User-Centered Project empathy think about the user think hard! sketch a persona done! your persona ?


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X MINDHUNTERS

USER NEEDS ANTICIPATION BASED ON EVIDENCE

Janine Lee World IA Day 2019 Zurich, Feb. 23th

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New Project!

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User-Centered Project ✗ empathy ♡ ✗ think about the user ✗ think hard! ✗ sketch a persona

done!

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your persona

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your persona

?

actual person

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More distance from the users brings you closer to their needs. It urges you to stop assuming but start asking.

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Investigative Technique Nr. ①

The Interview

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“The Interview”

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“The Interview”

people lie, actions don’t...

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Investigative Technique Nr. ②

Observation

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“Observation”

08:36 user opens app 08:37 scrolls down a bit 08:38 user leaves single user explorer

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Investigative Technique Nr. ③

Evidence Collection

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“Evidence Collection”

feature value

feature X feature Y

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Investigative Technique Nr. ④

Forensic Science

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“Forensic Science”

experiment schedule

Scheduled in Progress Ready for Analysis test X

a/b test [hypothesis] [end date]

test Y

pre-post [hypothesis] [end date]

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Investigative Technique Nr. ⑤

Profiling

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“Profiling”

clustering vs. describing variables

clustering variable describing variable

  • rganized

disorganized

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Investigative Technique Nr. ⑥

Investigation Board

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“Investigation Board”

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“Investigation Board” atomic research

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Let’s become Mindhunter Legends!

We’re hiring!

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Thanks!

Connect?

linkedin.com/in/jlee-dataiskey

analyticscamp.ch