WHOLESALE BROKER TRAINING SUMMARY OF Thank you for choosing to - - PowerPoint PPT Presentation

WHOLESALE

BROKER TRAINING

SUMMARY OF CONTENTS

OUR MAIN TOPICS TODAY

Thank you for choosing to partner up with Nations Direct Mortgage for your Wholesale Lending needs. We are 100% commited to our Broker partner's success.

• Important Info
• Website Overview (Wholesale website)
• Process Flow
• Loan Manager (Broker loan portal)

Pixelast | Design and Tech

ACCO COUNT EXECUTIVE

Name: Phone: Email:

COMPANY CONTAC ACTS

Approva val D Desk: Approvaldesk@myndm.com Comp Changes, DU/LP/VA Sponsorship, Annual Renewals FHA I Inbox

• x: Casenumber@myndm.com

FHA Case number requests Lock D Desk: Locks@myndm.com (949) 270-5611 Lock Desk hours 7:30AM to 5:00PM PST (Online 7:00PM) Servicing D Department: Servicing@myndm.com (855) 447-7212 After loan has funded, borrower support or payment issues Tech S Support: Support@myndm.com (866) 762-3940 Loan Manager and Website issues

MORTGAG AGEE CLAUSE

Nations Direct Mortgage LLC, ISAOA 5 Hutton Center Drive Suite 200 Santa Ana, CA 92707

NDM LENDER NUMBERS

FHA S Sponsor ID: 253100004 VA I ID: 902580-00-00 DU Servicer I ID: 28274 LP Servicer I ID: 167749

IMPORTANT INFO

ACCO COUNT MANAG AGER

Name: Phone: Email:

www.MYNDM.com

• Login: Access to Loan Manger
• Requesting Rates & Marketing
• Products
• Quick Pricer
• Licensing
• Resources

WHOLESALE WEBSITE

Comp plan selection can be changed once a

• month. Any changes

will not affect loan already in process. New comp plans will become effective the first business day of the following month following the request/approval. We will assign you an

• AMC. You will need to

request an account or credentials directly from the AMC. If you don’t know which AMC you are assigned to or you wish to request a different AMC, please contact your AE. Sponsorship must be requested and approved prior to being able to submit a loan. DU/LP: Need to request via Fannie and Freddie website and Approval Desk will approve 1 business day. VA: Fill out a sponsorship form and send check to NDM You should’ve received an email with login

• credentials. If

you haven’t or if you are having issues logging in, contact us for assistance. We can also designate an Admin at your company to help with credentials, login issues and etc.

BROKER COMP APPRAISAL DU/LP/VA

LOAN MANAGER CREDENTIALS

Getting Set-up to do busines

Submission Help

Wholesale Broker Guide:

This guide is located on Resource page under Loan Manager Training section. It's full of helpful information that will help you through our process whether you are newly approved or an experience customer.

Submissions Types:

1. Lender Disclosed – Disclosure Only Submission: 1003 signed/dated by Loan Officer Credit Report Borrower Credit Authorization & Certification Broker Fee Sheet OR SSPL (Settlement Service Provider List) and Itemized Fee Worksheet 2. Lender Disclosed Full Submission – All documents and NDM to disclose 3. Broke ker Disclosed Submission – All documents and Broker disclosed

Access portal via wholesale website or by going to https://2131936492.encompasstpoconnect.com Navigating in Portal - Menu

LOAN MANAGER

As new loans are created, they will be listed in your pipeline. Depending on your assigned role and permissions, you may be able to view all the loans that your team has entered or just your own. To keep pipeline up-to-date, you are able to archive a loan due to it being a duplicate, cancelled, denied or inactive. However you are still able to view those loans if you click on “Archived” underneath Loan Status.

Viewing & Managing Pipeline

STARTING A LOAN

• 1. On Home page, click “Add New Loan”
• 2. In pop up window, select loan officer and loan
• processor. Click “Next”.
• 3. Select if Loan Estimate is issued by the “Broker”

(you) or “Lender” (us).

• 4. Click to browse for 3.2 File and Click “Next”.

Grab your 3.2 file!

• 5. 1003 will display. Click through to confirm and enter any missing data.

Co-Borrower info will also need to be confirmed by toggling in the borrower area.

• 6. Review loan information and verify everything is correct
• 7. When ready to save loan, click “Register”.

Once loan is registered, a Loan Number will be generated.

• 1. Duplicate Current address for borrower:

Common E Errors:

Go Borro rowe wer Information screen and look at Borrower’s Present Address. If there are 2 addresses, make sure to delete one of the addresses and hit “Save”

Common E Errors:

• 2. Liabilities not being marked as being paid off:

Go Asset & & Liabilities screen and go down to the General L Liabilities section. Hit Edit for each liability that is going to be paid off and hit “Edit” . Validate that it is marked “Paid by Close” and the Payoff A Amount is entered. Hit “Save”

Common E Errors:

• 3. REO section and Liens not attached:
• 1. Go Asset &

& L Liabilities screen and go down to the Schedule o

• f Real

Estate O Owned section.

• 2. Hit Edit for each

property hit “Edit”.

• 3. Status: Held, Rented,

Pending Sale, and Sold.

• 4. Click on

“Attach/View Liens”

• 5. Select the liability

associated with the property.

• 6. Hit “Save”

1 2 3 4 5 6

Ordering and Reissuing Credit.

Ordering o

• r

reissuing Fannie DU DU

Ordering or reissuing Freddie LP LP

Selecting a product

This is is no s not requesti uesting ng a l lock, , unle less ss you wish sh to do so

• so. We are se

selecti ting ng a loan n prog

• gram

am and rate e .

Selecting a product Continued..

Uploading Submission pa package and Submi mitting loan

Note: For Disclosure Only Request,

• nly upload the required documents

and put in Comment Section that this is “Disclosures Only Submission”.

Uploading for Incomp mplete Submission:

Uploading C Conditions and Retrieving D Docume ments

Additional links/are reas in Loan Manager

QUESTIONS? COMMENTS?

LET US KNOW!

We look forward to working with you!