WHOLESALE BROKER TRAINING
SUMMARY OF Thank you for choosing to partner up with Nations Direct Mortgage for your Wholesale Lending needs. We are CONTENTS 100% commited to our Broker partner's success. OUR MAIN - Important Info TOPICS TODAY - Website Overview (Wholesale website) - Process Flow - Loan Manager (Broker loan portal) Pixelast | Design and Tech
IMPORTANT INFO ACCO COUNT EXECUTIVE ACCO COUNT MANAG AGER Name: Name: Phone: Phone: Email: Email: COMPANY CONTAC ACTS MORTGAG AGEE CLAUSE Nations Direct Mortgage LLC, ISAOA Approva val D Desk: Approvaldesk@myndm.com 5 Hutton Center Drive Suite 200 Comp Changes, DU/LP/VA Sponsorship, Annual Renewals Santa Ana, CA 92707 FHA I Inbox ox: Casenumber@myndm.com FHA Case number requests NDM LENDER NUMBERS Lock D Desk: Locks@myndm.com (949) 270-5611 Lock Desk hours 7:30AM to 5:00PM PST (Online 7:00PM) FHA S Sponsor ID: 253100004 Servicing D Department: Servicing@myndm.com (855) 447-7212 VA I ID: 902580-00-00 After loan has funded, borrower support or payment issues DU Servicer I ID: 28274 Tech S Support: Support@myndm.com (866) 762-3940 Loan Manager and Website issues LP Servicer I ID: 167749
WHOLESALE WEBSITE www.MYNDM.com • Login: Access to Loan Manger • Requesting Rates & Marketing • Products • Quick Pricer • Licensing • Resources
Getting Set-up to do busines LOAN MANAGER DU/LP/VA APPRAISAL BROKER COMP CREDENTIALS Sponsorship must be We will assign you an You should’ve received Comp plan selection requested and AMC. You will need to an email with login can be changed once a approved prior to being request an account or credentials. If month. Any changes able to submit a loan. credentials directly from you haven’t or if you are will not affect loan the AMC. If you having issues logging in, already in process. DU/LP: Need to request don’t know which AMC contact us for New comp plans will via Fannie and Freddie you are assigned to or assistance. become effective the website and Approval you wish to request a We can also designate first business day of Desk will approve 1 different AMC, please an Admin at your the following month business day. contact your AE. company to help with following the VA: Fill out a credentials, login request/approval. sponsorship form and issues and etc. send check to NDM
Submission Help Wholesale This guide is located on Resource page under Loan Manager Training section. It's full of helpful information that will help you through our process whether Broker Guide: you are newly approved or an experience customer. Submissions Types: 1. Lender Disclosed – Disclosure Only Submission: 1003 signed/dated by Loan Officer Credit Report Borrower Credit Authorization & Certification Broker Fee Sheet OR SSPL (Settlement Service Provider List) and Itemized Fee Worksheet 2. Lender Disclosed Full Submission – All documents and NDM to disclose 3. Broke ker Disclosed Submission – All documents and Broker disclosed
LOAN MANAGER Access portal via wholesale website or by going to https://2131936492.encompasstpoconnect.com Navigating in Portal - Menu
Viewing & Managing Pipeline As new loans are created, they will be listed in your pipeline. Depending on your assigned role and permissions, you may be able to view all the loans that your team has entered or just your own. To keep pipeline up-to-date, you are able to archive a loan due to it being a duplicate, cancelled, denied or inactive. However you are still able to view those loans if you click on “Archived” underneath Loan Status.
STARTING A LOAN Grab your 3.2 file! 1. On Home page, click “Add New Loan” 2. In pop up window, select loan officer and loan processor. Click “Next”. 3. Select if Loan Estimate is issued by the “Broker” (you) or “Lender” (us). 4. Click to browse for 3.2 File and Click “Next”. 5. 1003 will display. Click through to confirm and enter any missing data. Co-Borrower info will also need to be confirmed by toggling in the borrower area. 6. Review loan information and verify everything is correct 7. When ready to save loan, click “Register”. Once loan is registered, a Loan Number will be generated.
Common E Errors: 1. Duplicate Current address for borrower : Go Borro rowe wer Information screen and look at Borrower’s Present Address. If there are 2 addresses, make sure to delete one of the addresses and hit “Save”
Common E Errors: 2. Liabilities not being marked as being paid off : Go Asset & & Liabilities screen and go down to the General L Liabilities section. Hit Edit for each liability that is going to be paid off and hit “Edit” . Validate that it is marked “Paid by Close” and the Payoff A Amount is entered. Hit “Save”
Common E Errors: 3. REO section and Liens not attached : 1. Go Asset & & L Liabilities 2 screen and go down to the Schedule o of Real Estate O Owned section. 2. Hit Edit for each property hit “Edit” . 3. Status: Held, Rented, 3 Pending Sale, and 5 Sold. 1 4. Click on “Attach/View Liens” 4 5. Select the liability associated with the property. 6. Hit “Save” 6
Ordering and Reissuing Credit.
Ordering o or reissuing Fannie DU DU
Ordering or reissuing Freddie LP LP
Selecting a product This is is no s not requesti uesting ng a l lock, , unle less ss you wish sh to do so so. We are se selecti ting ng a loan n prog ogram am and rate e .
Selecting a product Continued..
Uploading Submission pa package and Submi mitting loan
Note : For Disclosure Only Request, only upload the required documents and put in Comment Section that this is “Disclosures Only Submission”.
Uploading for Incomp mplete Submission:
Uploading C Conditions and Retrieving D Docume ments
Additional links/are reas in Loan Manager
QUESTIONS? COMMENTS? LET US KNOW! We look forward to working with you!
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