WHO WE ARE We are a non-profit that has been delivering - PowerPoint PPT Presentation

WHO WE ARE ● We are a non-profit that has been delivering employment programs in the Northern Community Development Services the Rainy River District for 44 years ● We are located in Fort Frances with a satellite office in Emo ● We are governed by 7 Board of Directors We service an area that is 15, 473 km² ● with a population of 20, 110 We successfully meet our targets year ● after year

HISTORY We were incorporated in 1975 as a private charity. The mandate was to provide employment and training services to the people of the Rainy River District. Over the years, NCDS has delivered many youth and employment programs including COPE, Job Connect, HRSDC Skills Development, Skills Link and Experience Ontario. We currently run ES, YJC/S, COJG, and Second Career. At the heart of NCDS is community development . We work well with partners including Rainy River District School Board, CMHA, OW (on and off reserve), all the surrounding First Nations, Shooniyaa Wa-Biitong, UNFC, Valley Adult Learning and many other organizations to help our communities grow.

OUR READINESS

OUR CAPACITY & CAPABILITY Nicole ensures our success financially. Nicke has 10 years experience Bev ensures our success from a data She has over 10 years experience leading non-profit organizations and files angle. She creates weekly administering finances for non-profits. along with starting her own data reports so we can monitor our She is a budgeting whiz! She looks after businesses from the ground up. She progress. She also audits the client and our payroll, benefits, accounts is a director on the Northwest employer files to ensure we meet receivable/payable and monthly Training and Adjustment Board and Ministry standards. This role is integral financials. is part of the Northern Partners in meeting our successes. group.

ACCOUNTABILITY & OUTCOMES We create internal forms, surveys, and system/data integrations that helps us achieve success, deliver results and accountability. This information also helps us identify the needs of the client’s and employers.

OUR SUCCESS Overall Service Quality Standard Targets for ES Our RESULT Province Target = 5.40 North Target = 5.56 Our Target = 5.50 5.99 14% of the client’s we help are OW and PWD client’s. Our YJC Service Quality Standard exceeds our target, the Province’s and the North’s We deliver results

INNOVATION & LEADERSHIP We currently host the ● To better serve clients and community service provider meetings our community we are always ● We share best practices looking for and creating with other providers innovative ways. ● We collaborate with service providers in the North for professional development, best practices and meetings We are developing ● Social enterprise We currently started ● collecting data with ipad kiosks

PARTNERSHIPS & SUPPORT We currently manage our relationship ● with partners successfully We have great working relationships ● with other providers in the Northwest. They often seek our help for best practices We have collaborated with our Mayor and service providers in the Northwest to support us being a Service System Manager for the Northwest WEST. Our supporters: ● Kenora, LEAP Ignace, Crossroads Employment ● ● Sioux Lookout, Sioux Hudson Employment ● Red Lake, Red Lake Career Atikokan, Atikokan Employment ● ● Fort Frances, Valley Adult Learning June Caul, Mayor of Fort Frances ●

OUR EXCELLENCE AWARDS ● National Youth Employment Innovation Award ● Ministers Silver Award of Excellence in Service Quality ● Ministers Service Innovation Award of Excellence ● Healthy Workplace Certificate ● Canadian Armed Forces Recognition ● Community Partner of the Year ● 150th Anniversary of Canada Certificate of Recognition

MEETING THE NEEDS OF LOCAL BUSINESSES

CLIENT SUCCESS Tami’s celebrating her new role! And wanted to share “NCDS staff have been so helpful, encouraging and caring as well as professional. I have been here a few times this year & each time has been so helpful to me! Thank you to each of you!” We are so happy to help our clients and celebrate their successes !

THEME CATCHMENT AREAS To drive to the most Northern First Nation in our The Northwest area is HUGE with a catchment is not possible by car total land mass greater than half of all only, the journey of Ontario's Land Mass. would consist of driving, flying and Land Mass of Northwestern Area Kenora in the winter - a Catchment = 582,417 km² Rainy River snowmobile. Total population = 231,691 Fort Frances Total Land Mass of Ontario = 1.076 million km² To drive across the Northwest catchment areas from East to West would take take 11 hours .

MEETING THE NEEDS OF LOCAL COMMUNITIES First Nations in Ontario 50.8% 65 of the 132 First Nation Reserves are in Northwestern Ontario First Nations in Northwestern Ontario 49.2%

LOCAL & UNIQUE NEEDS Transportation ● ● Distance to services ● Lack of education institutions ● Lack of skilled workers First Nations ● ● Higher barriers Defining smaller areas for SSM’s in the Northwest is best to manage these needs at a local level.

LOCAL COLLABORATION We have partnered with Contact North to expand our workshops to be online through their system.

ONLINE DELIVERY CHANNEL We have great ideas to create an online service delivery channel for client’s with fewer barriers. The online channel will: ● Improve access to clients Be cost effective ● ● Better prepare client’s for the workforce ● Accessible to clients in remote areas

THEME SSM SELECTION PROCESS Request for Qualifications prior to RFP Employment Ontario experience Capacity/infrastructure Data to prove SUCCESS - target measurement

REQUEST FOR PROPOSAL Priority should be given to ● Employment Ontario organizations. ● Those with largest capacity. ● Proven past success and already meeting their current goals. Thus creating transformation stability and minimizing the disruption to clients and employers. We believe this will give a strong foundation for future success for everyone .

OBJECTIVES 1 2 3 There should be a Timeframe - with What we need to limit on how these suggestions participate: many delivery timeframes could organizations you be a lot quicker as can manage and most delivery Information on how many providers are budgets, timeframes, catchment areas already acting as and a user friendly to create balance. SSM’s in some platform to submit the Delivery sites capacity. Most proposal. should be providers are already servicing mandated. OW and PWD client’s.