WHO WE ARE We are a non-profit that has been delivering - - PowerPoint PPT Presentation

Northern Community Development Services

WHO WE ARE

• We are a non-profit that has been

delivering employment programs in the the Rainy River District for 44 years

• We are located in Fort Frances with a

satellite office in Emo

• We are governed by 7 Board of Directors
• We service an area that is 15, 473 km²

with a population of 20, 110

• We successfully meet our targets year

after year

HISTORY

We were incorporated in 1975 as a private

• charity. The mandate was to provide

employment and training services to the people of the Rainy River District. Over the years, NCDS has delivered many youth and employment programs including COPE, Job Connect, HRSDC Skills Development, Skills Link and Experience Ontario. We currently run ES, YJC/S, COJG, and Second Career. At the heart of NCDS is community

• development. We work well with partners

including Rainy River District School Board, CMHA, OW (on and off reserve), all the surrounding First Nations, Shooniyaa Wa-Biitong, UNFC, Valley Adult Learning and many other organizations to help our communities grow.

OUR READINESS

OUR CAPACITY & CAPABILITY

Nicke has 10 years experience leading non-profit organizations along with starting her own businesses from the ground up. She is a director on the Northwest Training and Adjustment Board and is part of the Northern Partners group. Bev ensures our success from a data and files angle. She creates weekly data reports so we can monitor our

• progress. She also audits the client and

employer files to ensure we meet Ministry standards. This role is integral in meeting our successes. Nicole ensures our success financially. She has over 10 years experience administering finances for non-profits. She is a budgeting whiz! She looks after

• ur payroll, benefits, accounts

receivable/payable and monthly financials.

ACCOUNTABILITY & OUTCOMES

We create internal forms, surveys, and system/data integrations that helps us achieve success, deliver results and accountability. This information also helps us identify the needs of the client’s and employers.

OUR SUCCESS

Overall Service Quality Standard Targets for ES Province Target = 5.40 North Target = 5.56 Our Target = 5.50 14% of the client’s we help are OW and PWD client’s. Our YJC Service Quality Standard exceeds our target, the Province’s and the North’s

Our RESULT

5.99

We deliver results

INNOVATION & LEADERSHIP

To better serve clients and

• ur community we are always

looking for and creating innovative ways.

• We currently host the

community service provider meetings

• We share best practices

with other providers

• We collaborate with

service providers in the North for professional development, best practices and meetings

• We are developing

Social enterprise

• We currently started

collecting data with ipad kiosks

PARTNERSHIPS & SUPPORT

• We currently manage our relationship

with partners successfully

• We have great working relationships

with other providers in the Northwest. They often seek our help for best practices We have collaborated with our Mayor and service providers in the Northwest to support us being a Service System Manager for the Northwest WEST. Our supporters:

• Kenora, LEAP
• Ignace, Crossroads Employment
• Sioux Lookout, Sioux Hudson

Employment

• Red Lake, Red Lake Career
• Atikokan, Atikokan Employment
• Fort Frances, Valley Adult Learning
• June Caul, Mayor of Fort Frances

OUR EXCELLENCE

AWARDS

• National Youth

Employment Innovation Award

• Ministers Silver Award of

Excellence in Service Quality

• Ministers Service

Innovation Award of Excellence

• Healthy Workplace

Certificate

• Canadian Armed Forces

Recognition

• Community Partner of the

Year

• 150th Anniversary of

Canada Certificate of Recognition

MEETING THE NEEDS OF LOCAL BUSINESSES

CLIENT SUCCESS

Tami’s celebrating her new role! And wanted to share “NCDS staff have been so helpful, encouraging and caring as well as professional. I have been here a few times this year & each time has been so helpful to me! Thank you to each of you!” We are so happy to help our clients and celebrate their successes!

The Northwest area is HUGE with a total land mass greater than half of all

• f Ontario's Land Mass.

Land Mass of Northwestern Area Catchment = 582,417 km² Total population = 231,691 Total Land Mass of Ontario = 1.076 million km² To drive across the Northwest catchment areas from East to West would take take 11 hours.

CATCHMENT AREAS

Fort Frances Kenora Rainy River THEME To drive to the most Northern First Nation in our catchment is not possible by car

• nly, the journey

would consist of driving, flying and in the winter - a snowmobile.

MEETING THE NEEDS OF LOCAL COMMUNITIES

65 of the 132 First

Nation Reserves are in Northwestern Ontario First Nations in Ontario 50.8% First Nations in

Northwestern

Ontario 49.2%

LOCAL & UNIQUE NEEDS

• Transportation
• Distance to services
• Lack of education institutions
• Lack of skilled workers
• First Nations
• Higher barriers

Defining smaller areas for SSM’s in the Northwest is best to manage these needs at a local level.

LOCAL COLLABORATION

We have partnered with Contact North to expand our workshops to be online through their system.

ONLINE DELIVERY CHANNEL

We have great ideas to create an

• nline service delivery channel for

client’s with fewer barriers. The online channel will:

• Improve access to clients
• Be cost effective
• Better prepare client’s for the

workforce

• Accessible to clients in

remote areas

SSM SELECTION PROCESS

Request for Qualifications prior to RFP

Employment Ontario experience Capacity/infrastructure Data to prove SUCCESS - target measurement THEME

REQUEST FOR PROPOSAL

• Priority should be given to

Employment Ontario organizations.

• Those with largest capacity.
• Proven past success and already

meeting their current goals. Thus creating transformation stability

and minimizing the disruption to clients and employers.

We believe this will give a strong foundation for future success for everyone.

OBJECTIVES

There should be a

limit on how

many delivery

• rganizations you

can manage and how many catchment areas to create balance. Delivery sites should be

mandated. Timeframe- with

these suggestions timeframes could be a lot quicker as most delivery providers are already acting as SSM’s in some

• capacity. Most

providers are already servicing OW and PWD client’s. What we need to

participate: Information on

budgets, timeframes, and a user friendly platform to submit the proposal.

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