Who We Are Public Institution Founded in 1961 30,000+ students - - PowerPoint PPT Presentation

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Who We Are Public Institution Founded in 1961 30,000+ students - - PowerPoint PPT Presentation

Who We Are Public Institution Founded in 1961 30,000+ students 6 campus network Spread throughout six separate counties College of Arts & Letters College of Business College of Design & Social


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Who We Are…

  • Public Institution
  • Founded in 1961
  • 30,000+ students
  • 6 campus network
  • Spread throughout six

separate counties

  • 180+ degree programs

‐ College of Arts & Letters ‐ College of Business ‐ College of Design & Social Inquiry ‐ College of Education ‐ College of Engineering & Computer Science ‐ College of Medicine ‐ College of Nursing ‐ College of Science ‐ Graduate College ‐ Honors College

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Internships & Co-ops

  • Decentralized –

Career Center, Departments @ Individual Colleges

  • No uniformity in curriculum
  • University wide initiative to grow

the internship program & culture at FAU

  • 6 professional staff hired in little
  • ver a year
  • Opportunity to revamp the

Career Center programs

Career Center College Liaisons

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Process of Infusing Competencies

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Pre-Existing Program:

  • Co-op only option – not a traditional co-op
  • Co-op Program had low enrollment
  • No standardized learning components applied
  • Learning outcomes were internship placement

site specific

  • Did not allow for consistency across

placement sites

  • Did not allow assessment to be aggregated

for college or major reporting

  • Assessments that did exist were long,

cumbersome

  • Data was not utilized for program

enhancements or communicated campus- wide

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Timeline

  • Fall 2015

– Launch Professional Internship Program

  • (0-1) variable credit
  • 60 total hours

– Many more students can take advantage of registering for an internship program

  • No GPA restriction
  • On-going registration

….Okay. So what value does this add?

NACE launches new Career Readiness Competencies in November 2015

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Program Revamp!

“How will we assess the competencies in a way that can show growth?” “How can we implement supervisor feedback?” Developed a multi‐step process

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Step 1: Pre-Assessment

Registration Session

  • Ongoing throughout semester
  • Students complete pre-program

self assessment

  • There was no pre-program

assessment previously

  • Internship Specialist introduces

competencies and soft skill development

  • Collect college, major, and student

ID allowing specific reporting Assessment Tool

  • Developed rubric for student self

assessment in qualtrics

  • 3 point scale

– Still Developing – Achieving in most areas – Mastery of content

  • Description provided by NACE
  • Original content from FAU with

details of what each scale rating looks like

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Original content from FAU with details of what each scale rating looks like

NACE Definition

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Students can leave comments about their self-rating Self-assessment is used to look at a student’s self- perception of growth attained through the internship Spring 2016 - Pre- assessment score was compared to the post-assessment score

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Step 2: Mid-term Evaluation

  • Previously, students confirmed

placement site information, and identified learning objectives developed in consultation with their supervisors

  • Reported to the Career Center via
  • n-line link
  • Now, learning objectives are more

intentional

  • Students identify a learning
  • bjective for each competency
  • Provides framework for how to

write learning outcome

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Once the midterm is submitted, an Internship Specialist reviews the learning outcomes to ensure they are related to the intended competencies Provides feedback if revisions are needed

Student Teamwork/Collaboration Outcome Example:

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Step 3: Final Evaluation

Student and employer both receive final evaluation Both have 2 weeks to complete

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Student

Self rating on 7 competencies (FAU Content) Student provides example for each NACE Content

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Asked about:

  • Another internship
  • Internship’s direct impact on career interests
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Supervisor

Spring 2016 First time employers were aware of competencies was in final evaluation

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We included some additional questions in the survey to gain more knowledge about the student’s work… …and if they would hire the student if an opportunity became available either as an intern or full‐time

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Step 4: Grading and Sharing Data

Grading:

– Satisfactory or Unsatisfactory – The Professional Internship course is run through blackboard, and we upload student final self- evaluations/grading comments into each student’s profile – Co-op courses are not managed in blackboard – Decision was made not to upload supervisor final evaluations

  • Students are emailed at the end of

the course to come review their supervisors’ evaluations in a debrief session

  • During the debrief, students

explore how to write about their accomplishments on their resumes

Sharing Data:

– College two pagers were developed and shared with the colleges – First time the Career Center had this kind of data to share

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Summer 2016 - Improvements

Felt that three dimensions did not provide the students with enough options to demonstrated growth Too late to adjust the pre-assessment, but added 10 dimensions to final evaluation for student and the employer

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Language purposely stated to show growth that occurred as a direct result of engaging in the internship which allows correlations to be drawn

Added an additional level asking students to think about how their career readiness changed since the beginning of their internships

Summer 2016

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By asking them to think about it from a job interview standpoint, we found we got much better responses from students Summer 2016 Fall 2015/Spring 2016

Student

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Asked a new question to learn which competency they felt they grew most in

Summer 2016 Student

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Rating scale was increased from 3 fixed points to a 10 point sliding scale

Similar to the addition of a “growth” question in the student’s final evaluation, we added a growth question for the supervisors

Summer 2016 Supervisor

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Curious if there was difference in how supervisors rated students in relation to:

1) Their overall experience as internship supervisors 2) Previous internship supervision at their

  • rganization

Summer 2016

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62.65% of supervisors had previous experience supervising an intern at the same organization 20.48% of supervisors had previous experience supervising an intern at a different location 16.87% of supervisors were supervising an intern for the first time.

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Summer 2016

  • For the supervisors:

1) Introduced a welcome packet explaining program parameters 2) Outlined expectations in detail 3) Provided them with information pertaining to the 7 career readiness competencies

– Explained how they should support the students in relation to each competency – Provided them with their deadline dates – Offered to be a resource throughout the experience

  • Additionally,

We sent an email giving supervisors a heads up that the students were writing their learning outcomes during midterm season Encouraged them to assist Offered to send a copy of the students midterm report

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Fall 2016

Emailing students content related to each career competency on a weekly basis

– Introductory Email – One competency per week – Include language written by the internship team to help the student review the resource and determining how best to utilize it

  • Email 1 – Welcome Letter and Information about the

NACE Career Readiness Competencies

  • Email 2 – Critical Thinking/Problem Solving

– Article “How Critical Thinking Skills Can Help Improve Your Future”

  • Email 3 – Oral/Written Communication

– Two articles: “How Storytelling Can help You Land Your Next Job” & “How to tell a Great Story”

  • Email 4 – Teamwork/Collaboration

– Ted Talk “Your Body Language Shapes Who You Are”

  • Email 5 – Information Technology Application

– LinkedIn Ultimate Cheat Sheet

  • Email 6 – Leadership

– Ted Talk “The Leadership Game -- Creating Cultures of Leadership”

  • Email 7 – Professionalism/Work Ethic

– Emotional Intelligence 101: Why a Young Group of Interns Got Fired for Fighting the Dress Code

  • Email 8 – Career Management

– How Do You Decide if the Job Offer is Right to for You

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Pre-test on 10 point scale

Fall 2016

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Student final evaluation changed to collect specific

  • utcomes information

Included skip logic to find out if they were offered and accepted a full-time position

Fall 2016

Student Final Evaluation

Skip logic question

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Included skip logic to find out if they were offered/accepted another internship with that organization

Student Final Evaluation:

Fall 2016

Skip logic question

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We added a full‐time outcomes questions to the supervisor evaluation to gain more information

Supervisor Final Evaluation:

Skip logic question

Fall 2016

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Also added question to ascertain volume of interns that the supervisor was managing in

  • rder to draw correlations, if any.

This data is forthcoming!

Fall 2016

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Spring 2016 Summer 2016 Fall 2016

Pre‐Assessment Rating Scale 3 Dimensions (Fixed) 3 Dimensions (Fixed) 10 Dimensions (Sliding Scale) Final Student Self‐ Assessment Rating Scale 3 Dimensions (Fixed) 10 Dimensions (Sliding Scale) 10 Dimensions (Sliding Scale) Final Supervisor Assessment Rating Scale 3 Dimensions (Fixed) 10 Dimensions (Sliding Scale) 10 Dimensions (Sliding Scale) First Supervisor Career Readiness Info. Communication In Final Evaluation Welcome Packet Welcome Packet Internship Agreement Discussed Verbally Discussed Verbally Included in Welcome Packet Student's Perception of Self‐Growth N/A Included for Each Competency Included for Each competency Student Rank's the Competencies in Order of Most Growth N/A Included Included Supervisor's Perception of Growth N/A Included Included Gathered Info. about the Breadth & Depth of Supervisor's Internship Experience N/A N/A Included in Final Evaluation Outcome Data Minimal Minimal Expanded

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Questions?

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Discussion

  • How are you administrating the

internship/experiential learning programs at your school?

  • What current trends are you seeing?
  • How do you explore soft skill development? At

what point in the student’s career at your institution?

  • What’s next? Key takeaways? How would you

potentially adapt/implement some of these aspects?

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Jennifer Blythe

Director for Internships & Co-ops

Email: jblythe@fau.edu T: (561) 297-3533 F: (561) 297-2740 Website: www.fau.edu/career Florida Atlantic University FAU Career Center 777 Glades Rd, Bldg. SU, Rm. 220 Boca Raton, FL 33431-0991