Who We Are Public Institution Founded in 1961 30,000+ students - - PowerPoint PPT Presentation
Who We Are Public Institution Founded in 1961 30,000+ students - - PowerPoint PPT Presentation
Who We Are Public Institution Founded in 1961 30,000+ students 6 campus network Spread throughout six separate counties College of Arts & Letters College of Business College of Design & Social
Who We Are…
- Public Institution
- Founded in 1961
- 30,000+ students
- 6 campus network
- Spread throughout six
separate counties
- 180+ degree programs
‐ College of Arts & Letters ‐ College of Business ‐ College of Design & Social Inquiry ‐ College of Education ‐ College of Engineering & Computer Science ‐ College of Medicine ‐ College of Nursing ‐ College of Science ‐ Graduate College ‐ Honors College
Internships & Co-ops
- Decentralized –
Career Center, Departments @ Individual Colleges
- No uniformity in curriculum
- University wide initiative to grow
the internship program & culture at FAU
- 6 professional staff hired in little
- ver a year
- Opportunity to revamp the
Career Center programs
Career Center College Liaisons
Process of Infusing Competencies
Pre-Existing Program:
- Co-op only option – not a traditional co-op
- Co-op Program had low enrollment
- No standardized learning components applied
- Learning outcomes were internship placement
site specific
- Did not allow for consistency across
placement sites
- Did not allow assessment to be aggregated
for college or major reporting
- Assessments that did exist were long,
cumbersome
- Data was not utilized for program
enhancements or communicated campus- wide
Timeline
- Fall 2015
– Launch Professional Internship Program
- (0-1) variable credit
- 60 total hours
– Many more students can take advantage of registering for an internship program
- No GPA restriction
- On-going registration
….Okay. So what value does this add?
NACE launches new Career Readiness Competencies in November 2015
Program Revamp!
“How will we assess the competencies in a way that can show growth?” “How can we implement supervisor feedback?” Developed a multi‐step process
Step 1: Pre-Assessment
Registration Session
- Ongoing throughout semester
- Students complete pre-program
self assessment
- There was no pre-program
assessment previously
- Internship Specialist introduces
competencies and soft skill development
- Collect college, major, and student
ID allowing specific reporting Assessment Tool
- Developed rubric for student self
assessment in qualtrics
- 3 point scale
– Still Developing – Achieving in most areas – Mastery of content
- Description provided by NACE
- Original content from FAU with
details of what each scale rating looks like
Original content from FAU with details of what each scale rating looks like
NACE Definition
Students can leave comments about their self-rating Self-assessment is used to look at a student’s self- perception of growth attained through the internship Spring 2016 - Pre- assessment score was compared to the post-assessment score
Step 2: Mid-term Evaluation
- Previously, students confirmed
placement site information, and identified learning objectives developed in consultation with their supervisors
- Reported to the Career Center via
- n-line link
- Now, learning objectives are more
intentional
- Students identify a learning
- bjective for each competency
- Provides framework for how to
write learning outcome
Once the midterm is submitted, an Internship Specialist reviews the learning outcomes to ensure they are related to the intended competencies Provides feedback if revisions are needed
Student Teamwork/Collaboration Outcome Example:
Step 3: Final Evaluation
Student and employer both receive final evaluation Both have 2 weeks to complete
Student
Self rating on 7 competencies (FAU Content) Student provides example for each NACE Content
Asked about:
- Another internship
- Internship’s direct impact on career interests
Supervisor
Spring 2016 First time employers were aware of competencies was in final evaluation
We included some additional questions in the survey to gain more knowledge about the student’s work… …and if they would hire the student if an opportunity became available either as an intern or full‐time
Step 4: Grading and Sharing Data
Grading:
– Satisfactory or Unsatisfactory – The Professional Internship course is run through blackboard, and we upload student final self- evaluations/grading comments into each student’s profile – Co-op courses are not managed in blackboard – Decision was made not to upload supervisor final evaluations
- Students are emailed at the end of
the course to come review their supervisors’ evaluations in a debrief session
- During the debrief, students
explore how to write about their accomplishments on their resumes
Sharing Data:
– College two pagers were developed and shared with the colleges – First time the Career Center had this kind of data to share
Summer 2016 - Improvements
Felt that three dimensions did not provide the students with enough options to demonstrated growth Too late to adjust the pre-assessment, but added 10 dimensions to final evaluation for student and the employer
Language purposely stated to show growth that occurred as a direct result of engaging in the internship which allows correlations to be drawn
Added an additional level asking students to think about how their career readiness changed since the beginning of their internships
Summer 2016
By asking them to think about it from a job interview standpoint, we found we got much better responses from students Summer 2016 Fall 2015/Spring 2016
Student
Asked a new question to learn which competency they felt they grew most in
Summer 2016 Student
Rating scale was increased from 3 fixed points to a 10 point sliding scale
Similar to the addition of a “growth” question in the student’s final evaluation, we added a growth question for the supervisors
Summer 2016 Supervisor
Curious if there was difference in how supervisors rated students in relation to:
1) Their overall experience as internship supervisors 2) Previous internship supervision at their
- rganization
Summer 2016
62.65% of supervisors had previous experience supervising an intern at the same organization 20.48% of supervisors had previous experience supervising an intern at a different location 16.87% of supervisors were supervising an intern for the first time.
Summer 2016
- For the supervisors:
1) Introduced a welcome packet explaining program parameters 2) Outlined expectations in detail 3) Provided them with information pertaining to the 7 career readiness competencies
– Explained how they should support the students in relation to each competency – Provided them with their deadline dates – Offered to be a resource throughout the experience
- Additionally,
We sent an email giving supervisors a heads up that the students were writing their learning outcomes during midterm season Encouraged them to assist Offered to send a copy of the students midterm report
Fall 2016
Emailing students content related to each career competency on a weekly basis
– Introductory Email – One competency per week – Include language written by the internship team to help the student review the resource and determining how best to utilize it
- Email 1 – Welcome Letter and Information about the
NACE Career Readiness Competencies
- Email 2 – Critical Thinking/Problem Solving
– Article “How Critical Thinking Skills Can Help Improve Your Future”
- Email 3 – Oral/Written Communication
– Two articles: “How Storytelling Can help You Land Your Next Job” & “How to tell a Great Story”
- Email 4 – Teamwork/Collaboration
– Ted Talk “Your Body Language Shapes Who You Are”
- Email 5 – Information Technology Application
– LinkedIn Ultimate Cheat Sheet
- Email 6 – Leadership
– Ted Talk “The Leadership Game -- Creating Cultures of Leadership”
- Email 7 – Professionalism/Work Ethic
– Emotional Intelligence 101: Why a Young Group of Interns Got Fired for Fighting the Dress Code
- Email 8 – Career Management
– How Do You Decide if the Job Offer is Right to for You
Pre-test on 10 point scale
Fall 2016
Student final evaluation changed to collect specific
- utcomes information
Included skip logic to find out if they were offered and accepted a full-time position
Fall 2016
Student Final Evaluation
Skip logic question
Included skip logic to find out if they were offered/accepted another internship with that organization
Student Final Evaluation:
Fall 2016
Skip logic question
We added a full‐time outcomes questions to the supervisor evaluation to gain more information
Supervisor Final Evaluation:
Skip logic question
Fall 2016
Also added question to ascertain volume of interns that the supervisor was managing in
- rder to draw correlations, if any.
This data is forthcoming!
Fall 2016
Spring 2016 Summer 2016 Fall 2016
Pre‐Assessment Rating Scale 3 Dimensions (Fixed) 3 Dimensions (Fixed) 10 Dimensions (Sliding Scale) Final Student Self‐ Assessment Rating Scale 3 Dimensions (Fixed) 10 Dimensions (Sliding Scale) 10 Dimensions (Sliding Scale) Final Supervisor Assessment Rating Scale 3 Dimensions (Fixed) 10 Dimensions (Sliding Scale) 10 Dimensions (Sliding Scale) First Supervisor Career Readiness Info. Communication In Final Evaluation Welcome Packet Welcome Packet Internship Agreement Discussed Verbally Discussed Verbally Included in Welcome Packet Student's Perception of Self‐Growth N/A Included for Each Competency Included for Each competency Student Rank's the Competencies in Order of Most Growth N/A Included Included Supervisor's Perception of Growth N/A Included Included Gathered Info. about the Breadth & Depth of Supervisor's Internship Experience N/A N/A Included in Final Evaluation Outcome Data Minimal Minimal Expanded
Questions?
Discussion
- How are you administrating the
internship/experiential learning programs at your school?
- What current trends are you seeing?
- How do you explore soft skill development? At
what point in the student’s career at your institution?
- What’s next? Key takeaways? How would you