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Where there is balance and harmony there is performance Umit - - PowerPoint PPT Presentation
Where there is balance and harmony there is performance Umit - - PowerPoint PPT Presentation
Where there is balance and harmony there is performance Umit Bititci Professor of Business Performance Strategy Making Policy deployment Performance measurement Process improvement Lean Six-sigma What about the people
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What about the people component?
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Focuss ssed ed Continuous
- us
improv
- vem
ement ent Does the right ht things gs Long g term
- riented
ed Values es people Provide ides feedbac back Learni rning Time e to think Fun Honest Simple le Autonomy
- nomy
People le take e responsibi sibili lity ty Innovat ative ive Experi erime mental tal Rele leva vant Stretc tching hing Interes esting ting Committe itted d leader dership ship No complacen lacency cy Straight aight
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… are resilient, successful in what they do whilst being customer focused and have a culture of continuous improvement.
People want to work in organisations that…
… have a sense of purpose which they are passionate
- about. They are insightful
and focused around a clear direction where success is clearly defined. … are managed by facts and by doing the right
- things. They focus on the
right information to create the right insight. They plan timely interventions using the right people. They are long term oriented. … value and care for their people. They invest in their people. They are
- inclusive. They provide feedback and
reward effort and achievement. They coach people giving them time to
- think. They encourage learning.
… offer challenging and stretching work whilst being interesting engaging and fun. They are trustworthy and ethical places of work, with an open, honest, no blame culture. … are simple organisations where success can be clearly
- defined. People take
responsibility and work autonomously in a flat network based structure where delegation and
- wnership are the norm.
… are leaders in their field. They dare to be different. They are creative and innovative, they encourage experimentation and calculated risk taking. … are agile, adaptive and
- entrepreneurial. They have a can-
do mind set. They are responsive to trends and stay current and relevant to the needs of the market/sector. … have leadership committed to empowerment, buy-in and bottom up-leadership. There is no room for complacency straight talk is valued.
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Management attention?
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