What Happens in happn? The Warranting Power of Location History - - PowerPoint PPT Presentation

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What Happens in happn? The Warranting Power of Location History - - PowerPoint PPT Presentation

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What Happens in happn? The Warranting Power of Location History Xiao Ma Emily Sun Mor Naaman Jacobs Institute, Cornell Tech New York, NY, USA 1 {xiao, emily, mor}@jacobs.cornell.edu | maxiao.info THE METROPOLIS AND MENTAL LIFE The

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What Happens in happn?

1

Mor Naaman

Jacobs Institute, Cornell Tech New York, NY, USA

Xiao Ma Emily Sun

{xiao, emily, mor}@jacobs.cornell.edu | maxiao.info

The Warranting Power of Location History

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THE METROPOLIS AND MENTAL LIFE

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— Georg Simmel (1903)

” “

The mental attitude of the people of the metropolis to one another may be designated formally as one of

reserve.

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URBAN ALIENATION

3

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The Subway. George Tooker (1950) Whitney Museum of American Art, New York.

URBAN ALIENATION

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URBAN ALIENATION — THE CASE OF DATING

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https://thedatingapocalypse.com/ (2016)

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CAN WE DO BETTER?

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CAN TECHNOLOGY HELP US MAKE MORE MEANINGFUL CONNECTIONS?

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e.g., dating, or connecting with neighbors, co-workers, school mates, bowling partners…

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HAPPN

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HAPPN

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TWO TYPES OF LOCATION OVERLAP INFORMATION

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  • 1. Frequency
  • 2. Most Recent Location
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DIFFERENT LOCATION INFORMATION MODELS

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Location-Based Real-Time Dating (LBRTD) Location-Based Post-Hoc Dating (LBPHD)

Blackwell, Birnholtz, Abbott (2015) Hardy & Lindtner (CSCW ‘17)

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RESEARCH QUESTIONS

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RQ1: How do people make sense and use information about location overlap when evaluating potential romantic partners? RQ2: What new benefits and drawbacks does location overlap information offer for dating applications?

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STANDING ON THE SHOULDERS OF GIANTS

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PREVIOUS WORK ON ONLINE DATING

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The truth about lying in online dating profiles. Hancock, Toma, Ellison (CHI ’07)

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PREVIOUS WORK ON ONLINE DATING

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First comes love, then comes Google. Gibbs, Ellison, Lai. (2010) The truth about lying in online dating profiles. Hancock, Toma, Ellison (2007)

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RELEVANT THEORIES

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Uncertainty reduction theory. Berger & Calabrese (1975) Warranting theory. Walther & Parks (2002)

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OUTLINE

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Method Findings Discussion Future Work

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METHOD: SEMI-STRUCTURED INTERVIEW

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8 7

Age range: 22 — 42

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METHOD: INTERVIEW PROTOCOL

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BASICS INTERPRETATION RECOGNITION INTERACTIONS

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METHOD: CODING

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Coder 1 Coder 2

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LIMITATIONS

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Generalizability: limitation of the interview method Cultural bias: most participants from coastal U.S. Self-report: may have missed interesting behaviors (e.g. turning on and off location services)

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FINDINGS

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1. Interpretation of location overlap information

  • Inferring similarity
  • Meanings of different locations

2. Appropriation of location overlap

  • Convenience
  • Common ground

3. Interactions afforded through happn

  • Recognition
  • The good
  • The bad; and the really bad
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TWO TYPES OF LOCATION OVERLAP INFORMATION

  • 1. Frequency
  • 2. Most Recent Location
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INFERRING SIMILARITY

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— Male, 34

” “

I’m much more likely to talk to a person that I crossed paths 20 times, because we are in the same place. We have similar habits and it’s more likely for me to feel safe and for her, too… By the places that I go, by the place where I work at… the people who are in those places they are more likely to be alike.

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“THE GOLDEN ZONE”

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“rando on the internet”

“it must be fate”

“neighbor / co-worker” Frequency 1 5 — 10 100 Good Match

— Female, 25

Crossed paths 70 times

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TWO TYPES OF LOCATION OVERLAP INFORMATION

  • 1. Frequency
  • 2. Most Recent Location
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Near DoubleTree by Hilton 10 minutes ago

Judgment under uncertainty. Tversky and Kahneman (1982)

  • A. Linda stays at this hotel.
  • B. Linda stays at this hotel and

attends CSCW.

Which is more probable?

HOW DO YOU INTERPRET THIS LOCATION OVERLAP?

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INTERPRETATION OF LOCATION OVERLAP

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— Female, 34

” “

Because the climbing gym I go to is in Long Island City and, especially at night, there’s not really a lot happening in that area, so if that’s where our paths had crossed I’d be like, ‘Oh, maybe this guy climbs’…

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INTERPRETATION OF LOCATION OVERLAP

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— Male, 28

” “

I’m seeing it as the activity of Tahoe is go skiing, the activity of Napa is go wine tasting as long as you know that they went to a winery and you went to winery, you don’t actually need to know that you were at the exact same winery.

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NOT ALL LOCATIONS ARE CREATED EQUAL

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” “

— Female, 21

In a touristy area, they are probably a tourist, so I probably would never see them

  • again. Or they work at the tourist spot.
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FINDINGS

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1. Interpretation of location overlap information

  • Inferring similarity
  • Meanings of different locations

2. Appropriation of location overlap

  • Convenience
  • Common ground

3. Interactions afforded through happn

  • Recognition
  • The good
  • The bad; and the really bad
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CONVENIENCE

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” “

— Female, 42

When you see somebody 90 times on happn, they clearly live near you. So, that could be a good thing if you want a convenient person to

  • date. You don’t have to spend money taking a

cab to go see them.

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COMMON GROUND

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” “

— Male, 26

Most of the conversations have been based on the pretense of the app itself. It’s like ‘oh, I was just at this

  • place. It’s really interesting that we didn’t bump into

each other, but hey, we’re on happn.’ That’s usually a good conversation starter because we have something in common.

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FINDINGS

34

1. Interpretation of location overlap information

  • Inferring similarity
  • Meanings of different locations

2. Appropriation of location overlap

  • Convenience
  • Common ground

3. Interactions afforded through happn

  • Recognition
  • The good
  • The bad; and the really bad
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DID THIS HAPPEN?

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8 7 Yes No

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DID YOU RECOGNIZE SOMEONE FROM HAPPN IN REAL LIFE?

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THE GOOD

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” “

— Male, 26

It was the fact that you can recognize people on the street and maybe before chatting, you already see them and it’s better than the other app because it puts some more human thing in the application. happn gives you the sensation that it can be real.

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THE BAD

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” “

— Male, 34

We actually matched on the app and got to meet

  • n [the] first week of school. It was very weird… I

looked to the side and, ‘Oh I know that girl.’ And she looks at me and kinda looks like, ‘Okay I know that, but no I’m not gonna talk to him.’

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THE REALLY BAD: SECURITY CONCERNS

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” “

— Male, 38

Say you encounter a stalker or something and the next thing you know he knows where you’re eating, he knows where you shop and everything.

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OUTLINE

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Method Findings Discussion Future Work

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UNCERTAINTY REDUCTION THEORY (URT)

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When strangers meet, their primary concern is increasing predictability about the behavior of both themselves and

  • thers in the interaction.

Some explorations in initial interaction and beyond. Berger and Calabrese (1975)

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WARRANTING THEORY

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Warrants are perceived reliable cues that observers use to gauge how one's true identity matches that which is presented online.

Stone (1995), Walther & Parks (2002)

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The truth about lying in online dating profiles. Hancock, Toma, Ellison (2007)

Not warranted Warranted

WARRANTING — REDUCES MISREPRESENTATION

Not warranted

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Stanley Milgram (1972)

THE FAMILIAR STRANGER

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MoveMeant: Anonymously building community though shared location histories. Sun, McLachlan, Naaman (CHI ’17)

BEYOND DATING

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OH, ONE LAST THING

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Mor Naaman Xiao Ma Emily Sun

{xiao, emily, mor}@jacobs.cornell.edu