Welcome to UQ Pre-departure briefing for international students - - PowerPoint PPT Presentation

Welcome to UQ

Pre-departure briefing for international students

CRICOS No. 00025B

Pre-departure Checklist

Before you Arrive

 Accept your offer  Apply for a student visa  Activate your UQ student account  Visit the Starting at UQ website for enrolment instructions and key dates  Enrol in your chosen courses  Plan your finances  Plan temporary accommodation for your arrival  Apply for Overseas Student Health Cover (OSHC) policy  Open a bank account. Some banks allow international students to open an account in the three months leading up to arrival.  Book airport pick-up online (a minimum of three days in advance)  Download helpful UQ apps and complete the UQ Essentials module  Plan what to pack

Before you Arrive

page 29

Starting at UQ my.uq.edu.au/starting-at-uq Department of Home Affairs homeaffairs.gov.au/ Overseas Student Health Cover future- students.uq.edu.au/international/health- insurance

Starting at UQ Website

To get started visit my.uq.edu.au/starting-at-uq page 2

Enrolling in your courses

my.uq.edu.au/starting-at-uq/enrol page 2

14 February 2020 17-21 February 2020 21 February 2020 24 February 2020 6 March 2020 31 March 2020 30 May 2020 6-20 June 2020 20 June 2020 Last date to request program change/s through my Si-net Orientation Week (O-Week/O-Fest) Due date to enrol for international students Semester 1 classes commence Last date for addition/alteration of enrolment Due date for payment of fees and charges Census date (last date to drop courses or cancel enrolment without financial liability) Semester 1 classes end Semester 1 examination period Semester 1 ends page 29

Important Dates – Semester 1

UQ Academic Calendar: https://www.uq.edu.au/events/calendar_vie w.php?category_id=16&year=2020&month =&day=01

17 July 2020 20-24 July 2020 24 July 2020 27 July 2020 7 August 2020 31 August 2020 31 October 2020 7-21 November 2020 21 November 2020 Last date to request program change/s through my Si-net Orientation Week (O-Week/O-Fest) Due date to enrol for international students Semester 2 classes commence Last date for addition/alteration of enrolment Due date for payment of fees and charges Census date (last date to drop courses or cancel enrolment without financial liability) Semester 2 classes end Semester 2 examination period Semester 2 ends page 29

Important Dates – Semester 2

UQ Academic Calendar: https://www.uq.edu.au/events/calendar_vie w.php?category_id=16&year=2020&month =&day=01

Download these and other helpful apps my.uq.edu.au/mobile- apps and get organised prior to your arrival.

Get Connected

page 3

Plan your Accommodation

The UQ Accommodation Service can assist you with finding a home that is right for you. my.uq.edu.au/student-support/accommodation We can assist you with:

• Advice on accommodation options:
• Approved Providers
• UQ Residential Colleges
• Private Rentals
• Guaranteed accommodation for international students
• Tenancy advice including before, during and when moving out
• Share housing advice
• UQ Rentals database

pages 4-5

Guaranteed Accommodation for International Students

Guaranteed Accommodation is available to new international students who are commencing at either St Lucia or Herston campuses. Eligibility:

• Be commencing as an international student at UQ
• Have accepted your offer of study (including ICTE and IES

Foundation Year)

• Be living alone – we do not provide guaranteed accommodation to

couples or families Submit an application for Guaranteed Accommodation and secure your accommodation before you arrive in Brisbane. my.uq.edu.au/guaranteed-accommodation Applications close on Friday 31 January 2020. If you are under 18, please refer to our Under 18 Supervision Program: uq.edu.au/student-services/u18-supervision

page 5

Approved Providers

UQ has agreements with several commercial student accommodation providers. What can you expect from a UQ Approved Provider:

• Flexible room options, all fully furnished
• Rooms can be pre-booked
• Social engagement programs, including trivia nights and day

trips

• All utilities included in the weekly rent

pages 4-5

Residential Colleges

There are 11 on-campus residences across St Lucia (10) and Gatton (1) campuses

• Some are co-educational and others are single gender
• On-site support and activities
• Most colleges provide full catering for students; some self-

catering options are available for postgraduate students

• Walking distance to university facilities

pages 4-5

Private Rental Options

• Lower cost option
• Rent will be based on the location, size, inclusions and

amenities

• May be furnished or unfurnished
• May be managed by a private owner or real-estate agent
• You can rent a whole house/apartment or just a room
• Always inspect property before paying money or signing a

lease agreement

• Book one to two weeks short term accommodation when you

arrive so you have time to inspect properties

• UQ Accommodation maintains the UQ Rentals database

uqrentals.com.au pages 4-5

Location

When choosing where to live, there are some important considerations to keep in mind:

• How will you travel to campus? By bus, bike, ferry, car or on

foot?

• Public transport options can be found on the Translink

Journey Planner

• Will you have family with you? Do you need to be close to

schools and parks.

• Access the Area Guide to find out more about suburbs:

my.uq.edu.au/information-and-services/student- support/accommodation/about-accommodation/area-guide pages 14-15

Airport Reception

The University of Queensland will arrange transportation from the Brisbane Domestic or International Airports for new UQ international students. my.uq.edu.au/information-and-services/student- support/accommodation/about-accommodation/airport-pickups To arrange airport pick-up, you will need to provide:

• Minimum of 3 working days’ notice
• Date of flight, flight time and flight number
• Full drop-off address, including unit and street number
• Number of persons accompanying you (if applicable)
• Luggage and other relevant details

page 9

Offers free support and services for students with a disability, illness, injury or mental health condition, whether temporary or permanent. A Disability Advisor can assist with:

• Guidance and support regarding your academic access requirements
• Develop an individualised Student Access Plan
• Arrange appropriate adjustments

Some other examples of disability support services you can access are:

• Assistive technology
• Computer facilities
• Participant or Access Assistant
• Note taking
• Alternative print services

The Disability Advisor will request appropriate medical documentation to put the necessary support in place. Students who identify as having a disability, illness, injury or mental health condition, are advised to contact a Disability Advisor via disability@uq.edu.au prior to your arrival to UQ. All information will be confidential and will not affect your application to UQ.

Diversity, Disability and Inclusion Services

Plan your Finances

How much can you afford to spend on accommodation?

future-students.uq.edu.au/international/cost-living

Initial costs

• Temporary accommodation on arrival
• Bond money (4 week’s rent)
• Rent in advance (2 week’s rent)
• Connection fees to utilities (electricity and gas) and phone
• Furniture

Ongoing costs

• Rent
• Utilities
• Phone and internet
• Essential books and equipment
• Food, transport and recreation

pages 6-7

future-students.uq.edu.au/international/cost-living

Weekly Expenses (AUD)

pages 6-7

Overseas Student Health Cover

Overseas Student Health Cover (OSHC) helps you cover the cost of medical treatment while studying in Australia. UQ’s preferred OSHC provider is Allianz Global Assistance: allianzassistancehealth.com.au/en/student-visa-oshc/ Allianz Global Assistance OSHC essential package covers:

• 24-hour emergency assistance and medical advice
• partial coverage of medical services provided by doctors (GP Services)
• partial coverage of medical services such as pathology and radiology
• some prescription medicines
• emergency ambulance services

After you arrive in Brisbane and have a local address, you can request your OSHC card. It is a simple five-step process you can complete online:

• shcallianzassistance.com.au

My OSHC Assistant Download the free app to manage your health cover on the go: allianzassistancehealth.com.au/en/helpcentre/oshc/oshc-app/

pages 6-7

Working While Studying

Student on a Student Visa As a student on a Student Visa, you are entitled to work:

• up to 40 hours a fortnight (2-week period) while

studying

• unlimited hours during semester break
• Higher Degree by Research students can work

unlimited hours as agreed with their supervisor What about my family members?

• Allowed to work up to 40 hours within a 2-week

period at all times

• Family members of postgraduate students may

work unlimited hours To find out more information, attend a Working on a Student Visa workshop and learn:

• Work limitations of your student visa
• How to obtain a Tax File Number (TFN)
• Where to look for student-friendly jobs
• Income tax on your earnings/savings

uq.edu.au/student-services/upcoming-workshops pages 6-7

What to Pack

• Important documents (printout of your electronic visa, valid passport,

transcripts)

• Essential medication and prescription
• Bank account details from home country
• Prescription for glasses or contact lenses

TIPS  Leave a copy of your passport at home with your family  Pack the most important items in your carry-on (cabin) luggage  Be sure to observe Australia’s quarantine laws and be aware of what you can and cannot bring to Australia.

Australian Customs and Quarantine laws

View a video on Arriving in Australia

pages 8-9

When you Arrive

 Contact your family members  Purchase an Australian SIM card/ Utilise SIM from welcome bag  Purchase a go-card (Translink) and apply for the student discount  Secure permanent accommodation  Download the My OSHC Assistant App or apply for the OSHC card  Open a bank account (if not already opened)  Attend the Getting Started and Safety in Australia information sessions (compulsory)  Attend a Finding Accommodation in Brisbane information session  Attend Orientation Week  Attend Market Day and join a UQ club or society  Jump Start Academic Preparation Program (JSAPP)

When you Arrive

page 29

Orientation Week

• rientation.uq.edu.au

Public transportation translink.com.au Student workshops uq.edu.au/student-services/upcoming- workshops

Compulsory Information Sessions

• Meet an International Student Advisor
• Receive campus and local maps
• Learn how to enrol, register and change classes
• Find out how to get your ID card
• Get more information on university facilities, student discounts on public transportation
• orientation.uq.edu.au/event/getting-started

Getting Started

• Attend your specific program’s welcome and information session during Orientation Week (O-Week)
• Receive a detailed overview of your program
• Hear from teaching staff and current students
• Login to ‘Starting at UQ’ for your programs session details
• my.uq.edu.au/starting-at-uq

Program Welcome and Information

• Personal safety in Australia
• Surviving Australian beaches
• Animals to be aware of
• orientation.uq.edu.au/event/safety-australia

Safety in Australia

pages 12-13

Other Information Sessions

• A one-day program held in a friendly and supportive environment to help you make the transition to a

new educational institution, and a new cultural setting.

• uq.edu.au/student-services/new2uq/jsapp

Jump Start Academic Preparation Program (JSAPP)

• A three week, part-time course to assist with your English language skills.
• Apply at icte.uq.edu.au/study/support-uq-students/english-academic-communication

English for Academic Communication (EAC)

• This half-day session assists you to develop the skills and strategies needed to succeed at university.
• orientation.uq.edu.au/event/preparing-success-university-1

Preparing for Success at University

pages 12-13

Other Information Sessions

• Secure accommodation if you haven’t already
• Learn about the types of accommodation available, things to consider when looking for

accommodation, steps to apply for rentals, your rights and responsibilities as a tenant, what to do when moving in and out of accommodation, and steps for a successful share house experience.

• orientation.uq.edu.au/event/renting-brisbane-information-session-0

Finding Accommodation in Brisbane

• How to access medical help and doctors in Australia
• What to do when you get sick
• How to use Overseas Student Health Cover (OSHC)
• orientation.uq.edu.au/event/oshc-and-australian-medical-system

OSHC and the Australian Medical System

• Australian culture
• Assignment and study skills
• Exam preparation
• Wellbeing and living
• Careers and employability
• uq.edu.au/student-services/upcoming-workshops

Other workshops

pages 12-13

Online Information Sessions

• An online course that will provide you with important information you need to settle in to UQ

and Brisbane.

• These essentials will introduce you to services available and guide you on how to access

them when needed.

• https://learn.uq.edu.au/webapps/blackboard/execute/enrollCourse?context=Course&course_id=_130

538_1

UQ Essentials for International Students

pages 12-13

Key Dates: Information Sessions and Programs

Session Dates/Times Weblink

Getting Started COMPULSORY 10 Jan to 20 Feb / every Fri 11am-12pm 17 Feb / 1pm or 2pm 18 Feb / 1pm 19 Feb / 10am 20 Feb / 9am or 3pm

• rientation.uq.edu.au/event/getting-started

Safety in Australia COMPULSORY 17 Feb / 10am 18 Feb / 1pm 19 Feb / 2pm 20 Feb / 3pm 21 Feb / 2pm

• rientation.uq.edu.au/event/safety-australia

Finding Accommodation in Brisbane 19 Feb / 2pm

• rientation.uq.edu.au/event/finding-

accommodation-brisbane English for Academic Communication icte.uq.edu.au/study/support-uq- students/english-academic-communication Jump Start Academic Preparation Program uq.edu.au/student-services/new2uq/jsapp Library Tours

• rientation.uq.edu.au/event-search/category/uq-

library-tours-43/organiser/3778 O Week Festival 17-21 February

• rientation.uq.edu.au

page 29

Getting Around

Public Transport (Translink) Brisbane’s Translink is an extensive bus, ferry and train transport network that makes it easy to get around. A ‘go card’ allows you to travel on all Brisbane public transport. Purchase a go card from the bus stations at UQ, or many fare machines or retail outlets. As an international student, you are eligible for 50% off the price of adult public fares. Once you buy a go card, apply for your discount (50%) online and plan your journeys at translink.com.au. Cost of travel depends on number of zones travelled. Download the ‘My Translink’ app to plan your journey. translink.com.au translink.com.au/tickets-and-fares/concessions/tertiary

Pages 14-15

Settle In

Brisbane

Find out all you need to know about living in Brisbane

• Sport and recreation
• Food
• Arts and entertainment
• Nature and wildlife
• Student testimonials
• Places to visit

Visit future-students.uq.edu.au/living-in-Brisbane A student’s day in Brisbane Hear from International Students in Brisbane: choosebrisbane.com.au/study/why-choose-brisbane/testimonials/student- stories?sc_lang=en-au visitbrisbane.com.au

pages 26-27

Beach and Surf Safety

UQ provides an education and awareness program and safety tips as part of your Safety in Australia workshop. page 27

Make New Friends

• Join a UQ club, student association or society (more than 200 on offer) uqu.com.au
• Get active (UQ Sport)
• Join UQ MATES now
• Accept invitations
• Be proactive
• Be a volunteer

Adjusting to a New Culture

page 25

International Student Support

Find support for overcoming the unique challenges of studying in a foreign country

• Life in Australia
• Academic and English support
• Student visa information
• Making friends
• Bringing your family

Additional Services

• Counselling and crisis appointments
• Multi-faith chaplaincy
• Disability support
• LGBTQI
• PASS (Peer Assisted Study Sessions)
• Mindfulness
• Disability assistance

page 24 uq.edu.au/student-services/international-students

Student Relations Network

UQ students calling to welcome you!

Expect a phone call from an experienced student already studying your degree. How to get your phone call

• Australian mobile number must be in SI-net
• Calls can be received day or night any day of the week
• If you miss your call, we will send a text message
• You can only arrange a call back after getting the text message

We can talk to you about

• Enrolment and sign-on (SI-net)
• Student Services (accommodation; learning support; counselling

and wellbeing; faith)

• Making friends; joining clubs and societies; transport; mentoring
• Key contacts in your Faculty/School and the UQ Community

Instagram.com/uqlife facebook.com/studentrelationsnetwork

Business Global Mates

37

Explore the world by making global friends first. Business Global Mates is an exciting opportunity for new international students studying at the UQ Business School to experience Australian culture and meet new friends. Sign up to be a Mentee for an opportunity to:

• Transition smoothly into your university life
• Form new friendships
• Experience the Australian culture
• Make the most of your UQ experience
• Explore all that Brisbane has to offer

business.uq.edu.au/global-mates BGM@business.uq.edu.au

UQLife

 Head to orientation.uq.edu.au/ for all of your orientation event information including three weeks of live music, dance, food, fun and information – Great Court, Starts 18 Feb!  Join UQLIFE on Instagram: @uqlife and facebook: @uqlife to keep up to date with what’s happening on Campus  check out UQ Mentoring to find peer, social, industry mentoring programs my.uq.edu.au/mentoring  Sign up to Get Set Mentoring to meet new friends and learn from other students - mentoring.app.uq.edu.au/p/p10/about page 29

Banks

There are four major banks and a number of smaller banks to choose from in Australia.

• Commonwealth Bank of Australia
• Westpac Bank
• National Australia Bank
• ANZ

Some banks may offer preferential rates for full-time international students, such as no monthly service fees. Banking facilities are available on all UQ campuses (full branches and ATMs). Download the UQnav app to find out what banking facilities are available on your campus.

page 7

Student Employability Centre The goal of the Student Employability Centre is to develop graduates with the knowledge, leadership skills and innovative mindset to build meaningful networks, create agile careers and put their ideas in motion. The Centre provides guidance and support to students throughout their UQ journey:

• Planning for the future
• Developing employability
• Preparing for employment

employability.uq.edu.au

• A O’ to 4 Mentor can help

welcome you to UQ, navigate O- Week, share tips for starting at university and provide one-on-

• ne guidance to make the best

start at UQ.

O’ to 4 Mentor

• Employ101x offers free online

course will help you unlock your career potential and market yourself to employers

Employ101x

Employability

page 23

 Get to know your campus  Review the safety services on campus  Attend your first day of class  Know where to get help through the International Student Support services  Make professional connections through the Student Employability Centre  Get to know Brisbane and surrounds  Plan your weekends and free time

Your First Weeks at UQ

page 29

Campus maps

• rientation.uq.edu.au

Wednesday Markets (St Lucia) uqu.com.au/outlet/wednesday-markets Events and entertainment facebook.com/uqlife/ International Student Services uq.edu.au/student- services/international-students

Get to Know your Campus

St Lucia

One of the world’s most beautiful campuses, just seven kilometres from Brisbane’s city centre

• Bound by the Brisbane River on three sides
• An ideal study, research and living environment
• Sandstone buildings, parklands and lakes alongside world-class

teaching and research facilities

• Seven libraries on campus, 24 hour study areas

Everything you need on campus

• Sporting venues (UQ Sport), shops, banks, book shop, post office, cafés

and food outlets

• UQ Heath Service doctors, pharmacy, dental clinic
• Museums, theatre and a full range of entertainment options and events
• Transportation – bus, ferry, bicycle, car

page 19

Herston Campus

UQ‘s core campus for clinical health teaching and research

• Located alongside the Royal Brisbane and Women’s Hospital and the

QIMR Berghofer Medical Research Institute, approximately three kilometres from Brisbane City

• Home to the School of Medicine, the School of Public Health,

the Faculty of Medicine office, the UQ Centre for Clinical Research (UQCCR), The Oral Health Centre (OHC), Health @ UQ, and the research activities of the School of Nursing and Midwifery

• Health Sciences library
• Food and cafes, ATM banks, post office, bookshop, news agency,

pharmacy

page 20

Gatton Campus

UQ’s rural campus, close to Brisbane, Ipswich and Toowoomba

• Relaxed, friendly atmosphere with open space to experience nature and a

farming lifestyle

• Modern teaching facilities and laboratories alongside historic buildings
• $33 million Centre for Advanced Animal Science
• Supportive community of students and academics
• Medical, wellness and learning support services for students, and a range
• f recreation activities
• Newly refurbished J.K. Murray library, post office, childcare centre,

bookshops, cafés, banking facilities, gym and a licensed club Transport

• Free university-operated express bus four times each weekday during

semester

• Free on-campus parking for students

page 21

Stay Safe on Campus

• Each campus has several call points for an immediate response from Campus Security

Emergency Call Points

• A free safety bus operates after dark (6pm) on the St Lucia campus

pf.uq.edu.au/unisafe/bus.html

Safety Bus

• A free app that connects you directly with UQ security officers or emergency services

pf.uq.edu.au/unisafe/uqsafezone/index.html

UQ Safezone App

• A licensed individual will walk with you during darkness to your car or public transportation

Book with Campus Security.

Safety Escorts

UQ works hard to ensure the personal safety of all students who attend its campuses. Free safety services include: page 18

Emergency UQ Security: Call 336 53333 Non-emergency UQ Security: Call 336 51234 Emergency off-campus: Call 000

Bush Fires

• Recent bushfires have devastated communities and ecosystems across

large tracts of Australia.

• The fires are not near the University of Queensland, and our campuses in

Brisbane and Gatton have not been affected.

• Semester 1, 2020 commencement and orientation programs will be

running as scheduled.

• Anyone with questions about these events can call +61 7 3346 8360.

Fire Danger Rating

• The Fire Danger Rating (FDR) is an early indicator of potential danger and

is published by the Bureau of Meteorology daily.

• Fire Danger Rating is sign posted along roadsides throughout Australia.

www.bom.gov.au

Questions

Accommodation, disability and international student support:

St Lucia T: +61 (7) 3365 1704 E: student.services@uq.edu.au Student Support Services Building (21D) The University of Queensland St Lucia Qld 4072 AUSTRALIA Gatton T +61 (7) 5460 1046 E: student.services@uq.edu.au Morrison Hall, Via Warrego Highway Gatton Qld 4343 AUSTRALIA Herston T: +61 (7) 3365 1704 E: student.services@uq.edu.au UQ Oral Health Centre, Level 5, Building 883 288 Herston Rd Herston Qld 4006 AUSTRALIA

Offers and commencing study:

UQ International - General office T +61 (7) 3365 7941 E applicationstatus@uq.edu.au Level 2, JD Story Building The University of Queensland St Lucia Qld 4072 AUSTRALIA