WELCOME TO THE TELENET INNOVATION CENTER INEKE RAMPART CORPORATE - - PowerPoint PPT Presentation
WELCOME TO THE TELENET INNOVATION CENTER INEKE RAMPART CORPORATE - - PowerPoint PPT Presentation
WELCOME TO THE TELENET INNOVATION CENTER INEKE RAMPART CORPORATE AFFAIRS DIRECTOR 1 ABOU ABOUT T TEL TELENET ENET 2 TELE TE LENET NET IN IN A A NUT NUTSHE SHELL LL 3 300 FTE 2 528 2 500 indirect million of Headquarters
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ABOU ABOUT T TEL TELENET ENET
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TE TELE LENET NET IN IN A A NUT NUTSHE SHELL LL
* 2017 results
2 528 million of revenue Headquarters in Brussels 3 300 FTE 2 500 indirect employees Up to 2,8 million mobile subscribers Up to 1,6 million broadband Internet subscribers 2 million TV subscribers
WE AR WE ARE E A L A LEADI EADING NG CO CONV NVER ERGED GED CO CONN NNECTE ECTED ENTE ENTERTAIN AINMENT MENT & & BUSIN USINES ESS S PL PLAYER YER IN IN BEL BELGI GIUM UM
Inspiring Entertainment Memorable Experiences RESIDENTIAL CUSTOMERS
+
Superior Superior Connect Connectivi ivity ty
Business solutions Customer intimacy BUSINESS CUSTOMERS
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WE WE AR ARE E PAR ART T OF OF THE THE LIBER LIBERTY TY GL GLOB OBAL AL GR GROUP OUP
* 50/50 joint venture
WE WE AR ARE E A A MUL MULTI TI-BR BRAND AND COM COMPANY ANY
* SFR : Trademark License
BRANDED RESELLERS OWN BRANDS *
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A COLL A COLLABOR ABORATIVE TIVE APP APPROACH CH TO INNO INNOVATION TION
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A globalized playing field, dominated by ….
Global juggernauts are creating verticals, challenging our Traditional connectivity and adjacent businesses
… necessitates a DIY innovation strategy …
Infra CVP Product Service
Focus areas: Connectivity / Entertainment / B2B VAS / CX solutions
… complemented by a DIT approach
Towards a collaborative approach to innovation
Industry Partners Academic partners Start-Ups Scale-Ups
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Community Acceleration Sustainable growth
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FR FROM OM THEOR THEORY TO O PRA PRACTICE CTICE
3
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Education
THE TELENET INNOVATION CENTER: DRIVING HORIZON 2 AND 3 INNOVATION
RAJIV SEESURN INNOVATION CENTER DIRECTOR
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THE THE INNO INNOVATION TION CENT CENTER ER AS AS A A GR GROWTH WTH ENGINE ENGINE
Telenet | Privileged & Confidential
Telenet believes that innovation will drive the next wave of growth
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Growth driver: Network superiority Growth driver: Product innovation Growth driver: Attractive Bundles Growth driver: ?
1996 2000s 2013 2020
- Market building up
- Telenet in great con-
tender position
- Market striving for
connectivity
- Telenet assumes market
leadership
- Core market saturated
- Telenet builds superior
bundled customer value propositions
- Rapidly and radically
changing consumer trends
- Telenet is adapting rapidly
to remain leader
Building foundation with broadband Emerging with multiplay proposition Disrupting with converged connected entertainment and business solutions
?
Today
We are facing the limitations of our maturing industry, which is lagging behind vs. other digital sectors
Connectivity 20% 4% Internet platforms 1% Devices and Handsets 2% Entertainment
Digital sectors revenue CAGR 2013-2015 Telecoms services have recently shown much lower growth than other digital sectors
Source: IDATE Digiworld Yearbook 2016, Citi Research
We studied the existing concepts for innovation to determine the best concept for us
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Ericsson Eurolab, Aachen
- Showcasing
capabilities
- Strong University
bond Cargill one Innovation lab, Shanghai
- B2B2C
- Engaging Lab environment
5G Innovation Center, Surrey
- Funding diversity
- Strong geographical
ecosystem is an advantage
- Focus on business
development instead of R&D Microsoft Innovation Center, Brussels/Genk
- Verticals focus
- Government subsidy
- Corporate communication
tool Cisco CHILL, San Francisco
- Co-innovation and co-funding
with ecosystem including Clients
- Need to engage high level
management
- Prototyping is key
Telenet | Privileged & Confidential
Our ambition is to boost Horizon 2 & 3 Innovation
Telenet is already strong in Horizon 1 innovation
22 Market Penetration Product Development Product Innovation Market Development Diversification Advanced Diversification Market Innovation Advanced Diversification Industry Disruption
Market Products/Services
Existing New to Telenet New to All Existing New to Telenet New to All
Market Products/Services
Existing New to Telenet New to All Existing New to Telenet New to All
Horizon 1
1 to 2 years
Horizon 2
2 to 4 years
Horizon 3
3 to 5 years
Horizon 2 : Build incremental new business Horizon 3 : Create disruptive new business
Ongoing activities across the company. The TIC will boost those activities.
Defend and extend the core business Processes and governance in place
(Extended) Ansoff Matrix Innovation Horizons
Telenet | Strategy & Corporate Development | Privileged and Confidential
Privileged and Confidential
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Connecting innovation dots Coordinating strategic partnerships
To accelerate innovation, TIC is one of the solutions
Organization
1
- Resources: Day-to-day business takes priority
- Processes: Current project processes are cumbersome
- Budgets: No dedicated budget for innovation
- Separate team with separate
budget and processes Approach
2
- Decision cycles: various approval gates
- Proven concepts: Today concepts are usually worked out
without prototypes
- Full-scale rollout from the start
- Agile approach to innovation
- Trial prototypes
- Validate to come to quick
decision go/no-go Partners
3
- New partnerships: how to attract, co-create, and manage an
ecosystem
- Validation: Today no facilities for potential partners to
develop and test concepts on Telenet infrastructure
- Center and platform to engage
and collaborate with partners
Challenge Solution
Creating an innovation center would accelerate development of new services
Vision:
A vibrant and diverse community for innovation using fixed and mobile technologies to develop, test, and validate new services
Telenet Innovation Center
Characteristics: Separate Organization
- Dedicated FTEs
- Own processes
- Own budget
Partner Facilitator
- Test facilities
- Collaborative space
- Support
Technologies
- NB-IoT/LTE-M
- 5G
- Fixed-mobile convergence
- Software-defined networks
Business Objectives
- Co-create with partners
- Demonstrate prototypes
- Validate concepts
Goals:
- Faster and more efficient innovation
- Create partner eco-system
- Validate new and innovative services and technologies
Showcase
- Boosting Telenet’s
reputation as innovation leader
Telenet | Privileged & Confidential
The TIC forms part of the the “Innovation Accelerator”
Providing guidance and support to accelerate innovation
26 Internal capabilities
- Pitch support
- Technical val.
- Customer val.
Vendors
- Technology
vendors
- Tech watch
Inspiration
- Innovation
days
- Spark
- Hackathon
Partners
- Start-up
scouting
- Partner portf.
- Open inno best
practices
Innovation depository
- Project log
- Collaboration
tools
Innovation Accelerator
Innovation support
- Growth Eng.
process
- Prototyping
- Show cases
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GR GROWTH WTH ENGINES: ENGINES:
INTE INTERNET RNET OF OF THINGS THINGS
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* Source IHSMARKIT
The 4C of IoT
CONNECT COLLECT COMPUTE CREATE
* Source IHSMARKIT
IoT allows telco to address comepletely new vertical with high growth perspectives
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MOBILITY OF THE FUTURE HACKATON SMART TRAFFIC LIGHTS (VIDEO)
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GR GROWTH WTH ENGINES: ENGINES:
5G 5G
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* Source IHSMARKIT
5G is a story in the making but it would driven by industry – not humans
* Source IHSMARKIT
5G will help to unleash the IoT potential
5G has the potential to revolutionize the business models for Telenet Multiple Capabilities Multiple Services
5G represents a huge growth potential for Telecom operators
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In Belgium also, 5G would be the major growth factor for
- perators
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Numerous erous use Cases ses opens ns the door r to new w opport
- rtunitie
unities
There re is only ly two clear ar busines siness s case e : enhanced anced mobil ile e broad adba band nd and fixed xed wirel reless ess access ess
- Capacity needed to sustain data growth
- Speed/latency needed to sustain new services
- Service coverage needed everywhere
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*Cisco VNI 2017
Telenet | Privileged & Confidential
Learn from past mistakes and change the way we innovate
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- Telco’s need to change the way they innovate for new
service creation
- 3G Killer use case was the Video call.
- Billion were invested in licences, spectrum and network
based on those uses cases.