Welcome to GovQA and the FOIA Request Center Department - - PowerPoint PPT Presentation

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Welcome to GovQA and the FOIA Request Center Department - - PowerPoint PPT Presentation

Mar 03, 2023 470 likes •802 views

Welcome to GovQA and the FOIA Request Center Department Leadership Meeting Roderick R. Ingram Public Policy Attorney June 27, 2018 By FOI Specialist Melena Johnson What is GovQA and the FOIA Request Center? GovQA is an online portal

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Welcome to

GovQA and the FOIA Request Center

By FOI Specialist Melena Johnson

Department Leadership Meeting Roderick R. Ingram Public Policy Attorney June 27, 2018

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What is GovQA and the FOIA Request Center?

  • GovQA is an online portal tool used to provide citizens

with public records.

  • The FOIA Request Center is a webpage where citizens

can make FOIA request. https://virginiabeachva.govqa.us/WEBAPP/_rs/(S(dxcwul ynl3an4kj4kqcsi2xm))/SupportHome.aspx

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GovQA was implemented on January 1, 2018

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Requesters

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Requesters create an account using the FOIA Request Center

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Can submit FOIA records requests Track request status Manage account information Download records Search previously released records Trending Topics

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They select “Submit a Request”

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The system walks them through an online form

Can select type of records

Describe the records requested Pick the departments Provide a time frame Pick a delivery method

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While the requester is typing a new request, the system shows options to obtain the information without submitting a FOIA request, including Frequently Asked Questions

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The system gives citizens options to review similar FOIA requests for the same information without submitting a new FOIA request

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Requesters receive instant verification

  • f their FOIA request

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Once they have created a request, they can track the status

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Requesters can see what records were uploaded and when

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All requests can be managed in one place

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Citizens can search for FOIA records

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Citizens can review Trending Topics and receive updates when new information is provided

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Our View: FOI Specialist & Departmental FOIA Representatives

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From the FOIA File Management View

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FOI Specialist receives email notification of the request

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Review request details

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FOI Specialist then has the system send an assignment to the departmental FOIA reps

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Departmental FOIA rep receives a new request for records

  • FOIA rep contacts those in the department who may

have responsive records

  • FOI Specialist receives an email indicating that the

activity has been completed

  • Uploads the records to GovQA & labels them

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Managing the records

  • Records can be sorted by who uploaded, access, file name
  • Records can be labeled

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Request History allows us to see

  • When the requester read the response, including the IP

address, date and time

  • When the response was emailed
  • When or if the attachments were viewed

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In App Redactions

Shows a list of FOIA exemptions Word search and redact Search and redact personal numerical sequences

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Forms

Can select type of response from form bank

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Invoices

A list of invoices/estimates in one place an be seen immediately on new request

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QUESTIONS?

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Melena Johnson FOI Specialist 385-4052 foia@vbgov.com Roderick R. Ingram Public Policy Attorney 385-8212 ringram@vbgov.com

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Let’s try it live

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