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Welcome to Madrid, TF-NOC! Maria Isabel Gandia Carriedo 11th TF-NOC - - PowerPoint PPT Presentation
Welcome to Madrid, TF-NOC! Maria Isabel Gandia Carriedo 11th TF-NOC - - PowerPoint PPT Presentation
Welcome to Madrid, TF-NOC! Maria Isabel Gandia Carriedo 11th TF-NOC meeting 21-22 Oct 2014 RedIRIS offices, Madrid TF-NOC, a summary TF-NOC was born in 2010 and rechartered for 18 months in 2013. The information needs to be constantly
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TF-NOC, a summary
› Our meetings: › 11 meetings (10 + preparation) › 2 small workshops or BoF (during TNC2011 and with TF- MSP) › The contents: › More than 175 presentations, discussions and panels on tools, standardization, taxonomy, … › 34 flash talks › 1 Open-source NOC Tool Workshop › 1 tool hands-on
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TF-NOC, a summary
› We did a survey: › 54 questions about tools, taxonomy, services, etc. › 36 complete answers › Results, report and tools matrix :
http://www.terena.org/activities/tf-noc/TF-NOC-Survey-Report-Final.pdf
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(New) Matrix*
ARS (REMEDY) BGPMON BWCTL CA SPECTRUM CACTI CISCO IP SLA CONFLUENCE CRICKET CVS DOCUWIKI DRAC EXCEL HADES HP ILO ICINGA IM IMS INTERMAPPER IPERF IPPLAN IRC JABBER JIRA KERBEROS LDAP LOOKING-GLASS MEDIAWIKI MRTG MUNIN NAGIOS NDT NETFLOW NFDUMP NFSEN OPENVIEW OTRS PERFSONAR RANCID REQUEST TRAC. RIPE TTM SERVICE NOW SHAREPOINT SKYPE SMOKEPING SPECTRUM SPLUNK SUBVERSION TACACS VC-4 CMDB VISIO WEATHERMAP WIKI ZABBIX ZENOSS ZINO
# FUNCTIONALITIES 1 1 1 2 3 2 4 2 1 1 1 3 1 1 3 1 3 1 1 1 1 1 3 1 2 1 1 3 4 4 1 4 2 3 1 2 1 4 4 1 2 2 1 3 1 4 1 1 2 1 2 5 3 5 5
MONITORING
11 1 2 3 2 4 8 1 11 5 2 8 4 2 2 3 3 1 3 1 4 3
TICKETING
3 3 3 12 2
REPORT & STATS 2 7 1 1 1 1 1 6 2 6 1 3
1 1 1 2 2
COMMUNICATION 6 2 12
9 2
KNOWLEDGE MGMT
3 2 4 2 1 18
OOB ACCESS
2 4
PROBLEM MGMT
1 1 1 11 3 1 1 1 3 1 2
PERFORM MGMT
2 1 2 13 2 1 1 9 1 1 2 2 1 2
CONFIG MGMT
3 2 20 3
INVENTORY MGMT 7 2 1 1 1 1 SECURITY MGMT
3 2 1 1 1 3 2
CHANGE MGMT
2 1 1 1
DATA AGGREG
3 1 1 1 1 3 1 1
RESOURCE MGMT 2 10 3
2 2
* Only software tools, only used by more than 1 institution
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› The Task Force maintains: › the mailing list (tf-noc@terena.org) › the website (http://www.terena.org/activities/tf-noc/) › the wiki (https://confluence.terena.org/display/NOC/) › We organize 2 meetings per year. › TF-NOC could also organize other small workshops or BoFs co-located with other meetings. › Evolution: › From flash talks to dashboard flash talks › Invite commercial speakers (2 maximum) › Your suggestions and feedback are vital
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› 13:15-14:00 Introduction to RedIRIS NOC - New monitoring solution
› Alberto Escolano Sanchez (RedIRIS)
› 14:00-15:00 Technical demonstration and discussion on the Infosim StableNet product and the managed S2S SSLVPN service of L3n Ltd.
› Shaun Kemp (L3n)
› 15:00-15:30 Coffee › 15:30-16:30 NOC updates and flash talks
› Customization of Cacti monitoring tool - Richard Sanigar (GÉANT Association) › Géant Operations Centre Systems – Josep Rovira (GÉANT Association) › Benefits of installing a RIPE Atlas Anchor - Tim Kleefass (Belwue) › ITSM at Belnet and inherent changes to the NOC - Pieter Hanssens (Belnet) › Follow up on the Multi-domain Monitoring Requirements consultation... › TERENA Information Security Management SIG...
› 16:30-17:30 NOC Tiers and boundaries between 1st, 2nd, 3rd level support?
› Roundtable chaired by Pieter Hanssens (Belnet)
› 17:30-18:00 What type of trainings may NOC personnel need?
› Peter Szegedi (GÉANT Association)
Agenda: 21st October
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Agenda: 22nd October
› 09:00-10:00 NOC Dashboard flash talks and discussion
› Chaired by Jonny Lundin (NORDUnet)
› 10:00-11:00 Network mediation in evolving transport networks
› Nico Wauters (CEO, Networkmining)
› 11:00-11:30 Coffee › 11:30-12:30 Interaction between NOC and CERT teams
› Heartbleed reactions, what did people do, how would they? › Junk tickets created by legitimate e-mail addresses? › Other cases... Roundtable chaired by Brian Nisbet (HEAnet)
› 12:30-13:00 Summary of the meeting
› Brian Nisbet (HEAnet)
› 13:00-14:00 Let's go out for lunch › 14:00-14:30 Visiting the RedIRIS offices; network planning and engineering team and second level NOC- Optional tour in the building
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